Fix: Pixel 6 and 6 Pro Calls Dropping or Disconnects Issue

4. Set Connection Preference

It’s also recommended to set connection preference on the device to allow the software and carrier network to reduce call drops or disconnections. To do so:

• Open Settings on your device > Tap on Network & internet.
• Tap on SIMs > Select Wi-Fi calling.
• Tap on Wi-Fi calling > Make sure to turn on Wi-Fi calling.
• Next, tap on Calling preferences according to your need:
  • Call over Wi-Fi
  • Call over mobile network
• Once done, make sure to reboot the device to apply changes.

5. Contact your Network Carrier

If in case, you’re still facing the call dropping or disconnection issue then make sure to contact your network carrier for a network issue. Multiple reports are coming out that no matter which network carrier you’re using, the particular call or network-related issue appears quite frequently.

6. Try Inserting Another SIM

You can also try inserting a different carrier SIM on your Google Pixel 6 or Pixel 6 Pro model to check whether the problem has been fixed or not. If fixed, then the problem is with your SIM card and nothing else. If the problem persists with other SIM cards as well then try the next one.

7. Reset Network Settings

Sometimes performing network settings reset on the device can fix multiple issues whatsoever. You should try to reset the network settings by following the steps below:

• Go to Settings > Tap on System.
• Select Advanced > Tap on Reset options.
• Tap on Reset Wi-Fi, mobile & Bluetooth.
• If prompted, confirm the task, and wait for it to complete.
• Once done, make sure to reboot your device to apply changes.
• Finally, check whether the problem has been fixed or not.

8. Reboot in Safe Mode

Try observing the device in safe mode by following the steps below. If the device is working perfectly in safe mode then there may be a third-party app installed on the handset that’s actually conflicting with the network or calls. Just find out the culprit manually and uninstall or disable it.

• Press and hold the Power + Volume Down buttons together until the ‘Power off’ menu appears on the screen. [Do this when your device is powered on]
• Tap and hold the Restart option until the ‘Reboot to safe mode’ menu appears on the screen.
• Now, tap on OK to confirm > The restart process may take up to 45 seconds to complete.
• Once rebooted, your device should show ‘Safe mode’ on the bottom left side of the screen.
• Next, search for the rogue third-party app or any settings that are causing this issue and uninstall/disable it.
  • To exit Safe mode, restart your device normally.

Note: With Safe Mode enabled, ensure Airplane Mode is turned off then test device and app functionality.

That’s it, guys. We assume this guide was helpful to you. For additional queries, you can comment below.