The Sims 4 is still one of the best in class life simulation video games developed by the Redwood Shores studio of Maxis and published by Electronic Arts. To recall, it’s the 4th major edition in ‘The Sims’ series. Now, a particular problem seems to appear for some of the unfortunate The Sims 4 players that throw out an Error Code 109. This error reflects on the Windows 7/8.1/10 (32 bit and 64 bit) devices along with the Deluxe edition having every patch update. So, if you’re also facing the same then check out this troubleshooting guide.
In terms of this issue, it basically happens due to some of the reasons such as server downtime or maintenance, outdated game version, corrupted or missing package file, etc. The particular error message says “The game failed to load. Error Code: 109:1bfa931d:93c41e54. It is recommended that you relaunch the game.” Now, without getting further ado, let’s get into the steps below.
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How to Fix The Sims 4 Error Code 109 (Update)
Before heading over to the guide below, make sure that your Windows system is up-to-date and check the game server as well. Additionally, keep in mind that your game is also running the latest version because an outdated version can cause multiple issues. Another most important thing is to simply restart both The Sims 4 game and the device completely to check if the problem fixed or not.
1. Check Server Status
Checking the server status of the game is really important these days because plenty of errors appear due to server downtime or the maintenance process. Affected players can ensure that whether the problem is happening from their end or the server’s end.
- You can head over to the Down Detector website to check the server status of The Sims 4 game. However, if the servers are active and no downtime is there, make sure to check the next step.
- Meanwhile, the affected Xbox console users can visit the PlayStation Network and Xbox Live status page officially whether the issue is appearing from Xbox’s server or not.
- Alternatively, if you’re playing The Sims 4 game via the Steam client then check out the unofficial Steam Status according to your region to know more.
If in case, any of the server statuses seems down or the maintenance is ongoing either from the game’s side or console or Steam side according to your gaming device then you should wait for a couple of hours before try running the game again.
2. Update The Sims 4 Game
It’s another most common solution when it comes to game crashes or errors etc. Simply updating your game to its latest version can fix plenty of issues or bugs.
- According to your gaming device or platform, just check for game updates.
- If you’re using any launcher then go to the game options and check for Update Game.
Meanwhile, restarting the launcher will definitely check for the available game updates automatically which will definitely help you out. Keep in mind to restart your game as well after updating to the latest patch to change effects quickly.
3. Delete localthumbcache.package file (PC Only)
It’s worth mentioning that this error code isn’t a new one for The Sims 4 players and especially if someone is an existing player of The Sims 4 PC version. So, according to the unfortunate PC players, this particular error appears whenever there is a corrupted, or missing, or even outdated mod file that crashes the game completely.
Now, if in case, your Error Code 109 is occurring due to the unexpected mod file on your Windows system then you can easily resolve this issue by deleting the localthumbcache.package file from the installed Origin launcher folder.
Note: We’ll recommend you take a full backup of your mod files before deleting the localthumbcache.package file for safety purposes.
- Launch the File Explorer (This PC) > Head over to the installed The Sims 4 game folder. [By default, the location will be: \Program Files (x86)\Electronic Arts\The Sims 4\]
- Once you’re inside the game folder, right-click on the Mods folder > Click on Copy.
- Paste it to any other drive location as a backup.
- Now, right-click on the localthumbcache.package file and Delete it.
- Once deleted, open the Origin client > Right-click on The Sims 4 under the Library.
- Click on Repair and follow the on-screen prompts to confirm it.
- Wait for the process to complete and then simply reboot your PC to change effects.
- You’re done.
That’s it, guys. We assume you’ve found this guide very useful. For further queries, feel free to ask in the comment below.