Fix: Steam Deck Xbox Controller Not Working or Keeps Disconnecting

The Steam Deck Xbox Controller is a third-party controller designed specifically for use with the Steam gaming platform. It is an alternative to the official Xbox controller recognized and supported by Steam, allowing users to connect and use the controller with their favorite Steam games. The Steam Deck Xbox Controller is a wired controller with a traditional layout with two analog sticks, a D-pad, and a selection of buttons, triggers, and bumper buttons. Overall, the Steam Deck Xbox Controller is a reliable and convenient option for gamers looking to use an Xbox controller with Steam.

If you’re having trouble using your Steam controller with your Xbox console, you’re not alone. Many users have reported issues with their controllers not working or disconnecting while trying to play games through Steam on their Xbox. Fortunately, you can take a few simple steps to troubleshoot and fix these problems. In this article, we’ll go over some common causes of controller issues and provide some solutions to help you get back to gaming.

How to Install Non-Steam Games on Steam Deck

Why Does the Steam Deck Xbox Controller Not Work or Keep Disconnecting?

There are several potential reasons why a Steam controller may not be working properly or may keep disconnecting. Some possible causes include the following:

Low battery: If the controller’s battery is low, it may not have enough power to maintain a connection.

Interference: Other electronic devices, such as wireless routers or other controllers, may be causing interference with the controller’s signal.

Software issues: There may be a problem with the controller’s software or with the Steam software itself.

Hardware issues: There may be a problem with the controller’s hardware, such as a damaged cord or a malfunctioning component.

Fix Steam Deck Xbox Controller Not Working or Keeps Disconnecting Issue 

Xbox Controller is a major gaming console that offers a premium and standard gaming experience. However, the Xbox controller is designed with high built quality. Several variations of the Xbox controller are available, including models with improved ergonomics and additional features such as haptic feedback and an audio jack for a headset.

Unfortunately, users are experiencing issues with the Xbox controller not working or keeps disconnecting. Users have reported this issue on several platforms and websites, but there is some possible solution to fix the problem. To fix the issue, you can try the below methods.

Check Cable Connection 

Firstly, check the cable and connection between the console and the Steam Deck. Ensure that the cable is securely plugged into both the controller and the device you are trying to use it with, such as a computer or game console. It’s also possible that the cable itself may be damaged, so try using a different cable to see if that resolves the issue.

Although, if your console is connected via Bluetooth, then make sure it is on and correctly paired with the Bluetooth device. If the Bluetooth device is connected and you are still facing it not working, try to unpair the Bluetooth device and reconnect it.

Disconnect Other Devices 

Another possible solution is disconnecting any other devices that might be causing interference. These could include other wireless controllers, headsets, or devices like laptops or phones. By disconnecting these other devices, you may be able to resolve the issue with your Steam Deck controller.

Replace Xbox Controller Battery

The other solution to fix the Xbox controller not working issue is replacing the Xbox controller battery. Sometimes the Xbox battery will be low or damaged due to some issues and glitches or other physical damage.

Try to replace the battery to fix the issue. To replace the battery in your Xbox controller, locate the battery compartment at the back of the controller. It is typically located on the bottom of the controller and can easily be opened by pressing a small tab or button. 

Once you have opened the battery compartment, you can remove the old battery and replace it with a new one. Properly position the new battery in the compartment before closing it.

Restart Your Xbox Console 

If you are experiencing issues with your Steam Deck Xbox controller not working or constantly disconnecting, one potential solution is to restart your Xbox console. To do this:

  1. Turn off the console by holding down the power button until the power menu appears.
  2. From there, select “Turn off” to power off your console.
  3. Once the console is off, unplug the power cord from the back of the console and wait at least 30 seconds.
  4. After 30 seconds, plug the power cord back in and turn on your console by pressing the power button.

These should reset the connection between your controller and console and may resolve any issues you were experiencing. If the problem persists, you may need to try additional troubleshooting steps, such as repairing or updating the controller or checking for any interference that may be causing the disconnections.

Update Your Xbox Controller Firmware 

To update the firmware on your Xbox controller, you must connect it to Windows 10 or 11 PC. First, make sure that the PC recognizes your controller. 

  1. Open the Start menu, type “Device Manager,” and press Enter.
  2. In the Device Manager, look for “Xbox One Controller” under “Other devices” or “Human Interface Devices.”
  3. If the controller is not recognized, try connecting it to a different USB port.
  4. Once the controller is recognized, right-click on it and choose “Update Driver Software.”
  5. Then, choose “Search automatically for updated driver software.”
  6. The PC should search for and install the latest firmware for the controller.
  7. After the update is complete, try using the controller with Steam to see if the issue has been resolved.

If the controller continues to not work or disconnect, you may need to troubleshoot further or try a different controller.

Frequently Asked Questions

What causes the Steam Deck Xbox controller to stop working or keep disconnecting?

There could be various reasons for this issue, including problems with the controller itself, the Steam client, or the games you are trying to play.

How can I fix the Steam Deck Xbox controller if it is not working or keeps disconnecting?

There are several troubleshooting steps you can try to fix this issue:

  • Restart your computer and try again
  • Check for any updates to the Steam client or the games you are trying to play.
  • Make sure the controller is properly connected to your computer (USB or Bluetooth)
  • Check the controller’s batteries and replace them if necessary
  • Try using a different controller or device to see if the issue persists
  • Try uninstalling and reinstalling the Steam client
  • If you are using a wired controller, try using a different USB port

Can I use any Xbox controller with Steam?

Yes, any Xbox controller should be compatible with Steam as long as it is properly connected to your computer.

Is it possible to use an Xbox controller wirelessly with Steam?

Yes, you can use an Xbox controller wirelessly with Steam by connecting it to your computer via Bluetooth.

Is it possible to use a controller other than an Xbox controller with Steam Deck?

Yes, Steam Deck supports various controllers, including PlayStation, Nintendo Switch, and many others. You may need to install additional software or drivers to use a controller other than an Xbox controller with Steam Deck.

Final Words 

It is possible that the Steam Deck Xbox controller is not working or keeps disconnecting due to various factors. Some possible causes include hardware or software issues, compatibility issues with the device or operating system, or interference from other devices. Fortunately, some fixes are mentioned in the above guide, and you can try to solve the issue by following those methods. If the above steps do not resolve the issue, it may be necessary to seek further assistance from the manufacturer or a technical support representative.

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