Fix: Vizio Smart TV Stuck on Loading, Welcome Screen

If you already own a Vizio TV, you know how reliable and affordable Vizio Smart TVs are. They offer extremely wide viewing angles, making them suitable for large seating spaces where the image does not get pixelated for viewers sitting at the side corners. They also perform well in low-lighting or no-light environments due to their excellent reflection handling capacity. However, like other OLED TVs, there is a risk of permanent burn-in with repetitive exposure to the same static elements over time. This can be avoided by watching different content regularly.

Some users have reported an issue with Vizio Smart TVs getting stuck on the loading screen. If you see the message “Smartcast is starting up. Please wait” when starting the TV, you are in the right place. Here, you will learn about different ways to resolve this problem. This issue can be frustrating, especially during a family gathering or when your favorite TV show has already started. In this guide, you will find both the reasons for this issue and the solutions to fix it.

Vizio Smart TV Stuck on Loading

Vizio Smart TV Stuck on Loading Screen: Possible Reasons

Getting stuck on the Vizio Smart TV loading screen for too long or maybe for an endless time can be the result of some basic issues sometimes, also it can be due to some hardware problems too. Like it can be the fault of the smart TV or of the device casting it. Apart from that, there might be issues with the power supply, mainboard, or any other hardware part too. There are various other reasons that can occur as well. So, the best thing we can do right now is to discuss the solutions for the various problems so that you do not face them anymore.

How to Fix Vizio Smart TV Stuck on Loading, Welcome Screen?

Fix 1: Check The Cord Attached to The Power Source

Sometimes when the main power cord attached to the power source gets loose display issues to crop up. The cord gets loose for various reasons. It can happen by simple accidents. And this logo getting stuck on the loading screen can be another result of that. So make sure that you reset the power cord and clean it and see if the issue persists or not.

Fix 2: Power Cycle Your TV

This is the simplest way out for any kind of issue on most electronic devices. If your luck favours this can solve all your problems. This method soft resets the memory and CPU, along with other internal parts and helps them function again by overcoming any issue.

Here is how to do it:

  1. Unplug the power cord first.
  2. Wait for 1-2 minutes before plugging it in again.
  3. Plug the cord into the power supply and switch on the TV to see if your problem has been solved or not.

Fix 3: TV Remote Can Have A Problem

Vizio Smart TV’s screen can be off or stuck due to the remote’s “Mute Screen” option. You might have unknowingly switched it on. To check whether you have switched it on or not, press and hold the “Mute” button for a few seconds and toggle the option.

Sometimes when an audio application is going on, some Vizio TVs give an option of switching off the screen. This “Mute” option comes in handy at that time only.

Fix 4: Factory Reset Your Smart TV

If none of the above solutions works out then you can try to factory set up your device which has a high chance of fixing your problem.

Here are the steps: 

  1. Turn off your Vizio TV but keep it plugged in.
  2. Keep pressing both the channel buttons on the TV remote.
  3. Press the “Power” button on the TV remote once.

4. Release the channel buttons now.

5. Press the Vizio Menu button on the TV remote once.

6. Now the TV is expected to turn on and present you with a menu.

  1. You will see an “F” in the bottom right which means it is a factory setup screen.

8. Then press and hold the “Menu” button for a few seconds.

9. The screen will now present you with a service menu where you can easily get access to the factory reset option.

Fix 5: Change the EEPROM

Electrically Erasable Programmable Read-Only Memory, better known as EEPROM is a user-modifiable ROM. You can reset the whole data of the smart TV by replacing the EEPROM. This memory portion saves the state of the TV at a given moment.

Replacing your current EEPROM with a new one is not hard. You can easily do so by contacting your nearest service centre. They will suggest you one EEPROM based on your model no. Then you will change your 5mm EEPROM chip with a new chip by opening up the back of your TV.


Vizio Smart TV is one of the best smart TVs right now in the market. So inconvenience such as the starting screen getting stuck is not something desirable. These small problems can ruin your experience. So follow the above-mentioned instructions to get rid of these problems. Hope this article will refrain you from having a bad experience. 


  1. I cannot tell you how much I hate this TV. None of these ‘fixes’ work. I must move furniture every day to get-together plug to unplug it, wsit, then plug it back in. E.V.E.R.Y.D.A.Y. I am fed up.

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