Fix: Xbox Series X/S Something Went Wrong Error 0x800708ca

Xbox Series X|S console bugs or errors are currently one of the trending topics on several social media platforms apart from the Microsoft Xbox Support forum. From the wireless controller to Wi-Fi-related issues to the EA Play app missing, etc, everything starts appearing to the newly released console users. Now, if you’re also one of the Xbox Series X/S console users and encountering Something Went Wrong Error 0x800708ca, check out this troubleshooting guide to possibly fix this issue.

Several Xbox Series X|S users have recently reported that whenever they want to play next-gen versions of the games on their new console, the particular error message appears with the error code, which is pretty much frustrating. Needless to say, Xbox One console users will transfer or upgrade to the Xbox Series X or Series S console as well as their already installed or purchased games.

Though performing a network transfer or using an external hard disk can allow the games to get updated with the next-gen version, it can sometimes cause unfortunate user issues. Users can easily download game upgrades and copy the data to the Xbox Series X|S internal SSD storage to continue playing their favorite games. But that may not going to happen all the time. Well, there is a possible workaround available that you can try below.

Fix: Xbox Series X/S Something Went Wrong Error 0x800708ca

To fix this 0x800708ca error code on your Xbox Series X|S console, go to the Settings menu > System > Console info > Reset console > Reset and Keep My Games & Apps. However, if that didn’t work for you, try uninstalling and reinstalling the problematic game. It should completely fix this error message. So, let’s have a brief look below.

  1. Make sure that your Xbox Series X|S console is turned on.
  2. Now, press the Xbox button on your controller to open up the Guide.
  3. Scroll to the right and select the ‘Settings’ menu.
  4. Next, head over to the ‘System’ tab > Select ‘Console info’.
  5. Choose ‘Reset console’ > Select ‘Reset and Keep My Games & Apps’.
  6. If, in case, the game is still having issues with the error, go to ‘My games & apps’.
  7. Highlight the problematic game > Press the Start button on your controller.
  8. Select ‘Uninstall’ > Scroll down to the ‘Full library’ tab.
  9. Choose the ‘All owned games’ listing.
  10. Select the game and reinstall it.
  11. Finally, choose the ‘Install all’ option.
  12. Once done, reboot your console and check for the error again.

Please note that this isn’t a permanent solution. Microsoft is aware of this issue and is working on fixing it quickly. Till then, you have to perform the above solution temporarily.

That’s it, guys. We assume you’ve found this guide useful. You can comment below for further queries.


  1. My series s is doing the same thing. it’s ridiculous they can’t fix this now. These things are just an expensive paper weights and it’s a shame they can’t keep these things working

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