How To Fix CSGO No User Logon Error

Many Steam users have reported being greeted with the “No user logon” error message as soon as they launch the CSGO game. This could be frustrating for someone who spends hours enjoying CSGO (Counter-Strike: Global Offensive) on a daily basis. If you are also getting this error, keep reading this article as we’ll walk you through the potential ways of fixing it.

Also Read: Fix: CSGO Voice Chat Not Working

CSGO "No user logon" error

CSGO is a hugely popular first-person shooting game loved by millions of gamers across the globe. It was released in 2012 for various operating systems and consoles, and in 2014 for Linux.  Good graphics, competitive gameplay, and a lot of other factors have contributed to its huge popularity.

Before we jump to the troubleshooting methods, let’s examine why the “No user logon” error occurs on Steam.

Reasons for the “No User Logon” Error on CSGO?

The “No user logon” error message is not only linked with CSGO. Some users have reported that this error occurs while launching any game on Steam. It can occur due to server issues. Steam may be facing some server issues which could be causing the problem on your device.

If Steam servers are working fine, a software bug or system glitches could be the source of the problem. However, you may also want to check your internet connection, as Steam requires an active one.

In many cases, restarting the device has done the trick in fixing the “No user logon’ error on Steam. You can also try it on your device and let us know if it worked for you. In this article, we have more solutions for you in case the restart method does not work.

Here’s How to Fix the “No User Logon” Error

Here are some of the effective solutions we’ve found on the internet that have worked for many users. Try them on your device, and you can run CSGO without the “No user logon” error. You might not get successful on the first attempt. You should therefore keep trying other solutions until the problem is fixed.

Fix 1: Restart the Device

Often software bugs or system glitches on the device cause problems with installed applications or games. Most of the time, they can be fixed just by restarting the device as it clears out temporary data and removes background applications. Restart your device, connect to the internet, and launch the game to check if the issue persists.

Fix 2: Launch CS: GO From the Steam Library

Launching the game by tapping the icon is pretty quick, but you should avoid using this shortcut when facing issues. While there is no fundamental reason for this, it is believed that the game might not be syncing well with Steam servers. You should close the game and launch it again, but this time from the Steam library.

Follow the steps below:

  1. Close the game if it is already opened.
  2. Launch the “Steam client” on your computer.
  3. Locate “Counter-Strike: Global Offensive” in the game list and tap on it.
  4. Click the “Play” button to launch the game.

If the method does not work, try launching the game out of Steam. On your Windows computers, the Counter-Stike: Global Offence is usually located inside the C:\Program Files (x86)\Steam\steamapps\common folder. Inside the game folder, you will get the application (exe) file. Double-tap on it to launch the game.

If you couldn’t find the game at this location, you might have installed it in another folder. Go to that folder and double-tap the exe file to launch the game.

Fix 3: Verify the Integrity of Game Files

You may be getting the “No user logon” error on CSGO because the game files are probably corrupted or damaged. Thankfully, there’s a quick way to check this problem on Steam. The “Verify integrity of game files” option on Steam checks the game files and if a corrupted file is found, it will automatically do the repairing work. So, you just have to tap on the option and then Steam will take care of the rest.

Here’s how to verify the integrity of CSGO files on Steam:

  1. Launch the “Steam client” on your computer.
  2. Go to the game library and right-click on “Counter-Strike: Global Offensive”.
  3. From the drop-down options, select “Properties”.
  4. Tap on “LOCAL FILES” from the left-side menu.
  5. Finally, tap on “Verify integrity of game files”.

Once the integrity of Counter-Strike” Global Offensive game files is verified, launch the game to check if the problem is fixed.

Fix 4: Check Your Internet Connection

In order to have the best gaming experience, you require a strong internet connection that does not disconnect frequently. If there’s an issue with the network, the game sometime might fail to launch. Or, it will keep showing you errors.

To fix common issues with the internet connection, reboot the router. Simply unplug the router’s power cable for a minute and then plug it back into the wall outlet. Now, connect your computer to the network and you should be able to use CSGO without any issues. However, if the problem persists, try other solutions that we have mentioned below.

Fix 5: Clear Download Cache on Steam

When you download a game on Steam, it stores temporary data (called cache) on your computer. While it is useful in making future requests faster, it can get corrupted, which can bring many issues. Clearing the download cache can fix common issues such as the game is failing to launch, the game stuck on update, or if it throwing some kind of error.

Follow these steps to clear the download cache on Steam:

  1. Open the “Steam client” on your computer.
  2. Go to “Settings”.
  3. Tap on “Downloads” in the left-side menu.
  4. Finally, tap on “CLEAR DOWNLOAD CACHE”.

Once you’ve cleared the download cache, you may be required to sign into your Steam account again.

Fix 6: Log Out and Log in Again

You may be getting the “No user logon” error because there’s an issue with your account. Or, Steam might not able to connect to your account. To fix account-related issues, you should log out of Steam and log in again. Here’s how it’s done:

  1. Launch the “Steam client” on your computer.
  2. Click on the “profile icon” in the top-right corner.
  3. Select the “Log out of account” option from the drop-down.
  4. Now, close Steam.
  5. Launch the Steam client again.
  6. Log into your Steam account.

Once you re-login to your Steam account, launch the game, and do let us know if this solution works for you.

Fix 7: Check if Steam Has an Update

Your computer may not be running the latest version of Steam. Although an older version should work just fine, it may have issues that have probably been fixed in the latest version. The latest version of Steam generally contains stability improvements and fixes to known issues.

Even when Steam is not running into any kind of issues, it’s recommended to keep it up to date for the best experience. Here’s how to check if a new version of Steam is available on your PC:

  1. Launch the “Steam client”.
  2. Tap on “Steam” in the top-left corner.
  3. Select “Check for Steam Client Updates” from the drop-down options.
  4. Download and install the update (if available).

Once you’ve updated the Steam client, launch CSGO to verify that the “No user logon” error is gone.

Fix 8: Reinstall the Game

If the problem persists, you can reinstall the game as the last resort. But before you go ahead, launch another game on Steam to check if other games are also giving the same error. If the problem is linked to CSGO only, try uninstalling and then installing the game.

Wrapping It Up

When you can’t enjoy your favorite game just because of an error, it can be frustrating. But before you start looking for another game, make sure to apply these 8 fixes from this article. We hope one of them will fix the “No user logon” error on CSGO.

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