Fix: Fitbit Charge 5 Notifications Not Working or Not Vibrating

Many people are recently reporting that their Fitbit charge 5 devices are not showing Notifications from their phone or not vibrating to new notifications....

Rahul Verma

Last updated on June 22, 2023

Rahul Verma

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He has a massive interest in the field of Tech. He spends most of his time either writing or listening to music or traveling un-seen places. Contact him - Rahver0@gmail.com

Many people are recently reporting that their Fitbit charge 5 devices are not showing Notifications from their phone or not vibrating to new notifications. This is a very common problem that many people face with their smartwatches or fitness wearables. This is mostly due to improperly configuring permission. But in some rare cases, there could be some hardware issues as well. Do not panic yet, because, luckily this might be due to just improper configurations, and in this article, we will give you some solutions that you can try to fix Fitbit Charge 5 notifications not working issue on your own.

Fix: Fitbit Charge 5 Notifications Not Working or Not Vibrating

The issue of notification into working can be due to settings misconfiguration. Down below are some troubleshooting methods to crosscheck and fix the settings if needed.

Method 1: Check Do Not Disturb or Sleep Mode

If your Fitbit Charge 5 is in Do not disturb mode or Sleep mode, you will not receive any notifications from your device. So first, you will have to check and make sure that the Do not disturb mode is not turned on.

Swipe down on your fit bit screen to access the quick settings page.
From there, check if Do Not Disturb mode is turned ON.
If it’s On set it to off.

After that, you should be able to receive notifications and vibrations for notifications.

Important: One more thing is if you have enabled sleep mode or configured Sleep scheduled, then you will not receive notifications during that time period. Check if you have configured sleep time and try removing it. You cannot turn on Do not disturb mode and Sleep mode at the same time.

If you are still not able to connect properly, then restarting your Fitbit device and re-pairing it with your phone will solve the issue for you.

Method 4: Check the Vibrator motor

If you are receiving notifications on your Fitbit device but if you are not getting any vibration feedback for it, then you will need to check if the Vibrator motor is working.

To do so, you will need to reset your device. This can also fix the issue if there were any software-related issues.

Connect your Fitbit Charge 5 to the charger.
Press and hold the button for 15 seconds
The device should vibrate twice and turn off.
Then after a couple of seconds, it will turn on automatically.
It should vibrate again for a total of 7 vibrations.

After this, the device will be reset. If you were able to feel the vibration during this process then you can confirm that the vibration motor is working. You can set up the device again and pair it with your smartphone. If you were not able to feel any vibrations, then sadly, there might be some hardware issues with the motor. Now you will need to contact support to get the unit fixed or replaced under warranty.

Conclusion

So these are some solutions that you can try to fix the Fitbit not showing notifications or not vibrating issues. As you can see, if the issue is not within the vibration motor, you can easily fix these issues by yourself. In case the motor was not functioning properly, then you will need to get service or replacement under warranty.

Fix: Fitbit Charge 5 Notifications Not Working or Not Vibrating

Fix: Fitbit Charge 5 Notifications Not Working or Not Vibrating

Method 1: Check Do Not Disturb or Sleep Mode

Method 2: Check Notifications Access

Method 3: Try staying closer to your Phone

Method 4: Check the Vibrator motor

Conclusion

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