Fix Genshin Impact Connection Failed Error

Genshin Impact is the latest role-playing game recently released worldwide in September. This is a free-to-play action game developed and published by miHoYo. The game is available across platforms like Microsoft Windows, PlayStation 4, Android, and iOS. The Genshin Impact has received rave reviews from popular gamers and has been trending since its launch. Genshin Impact features an open world, which the players can explore by walking, climbing, etc.

Players can control up to four characters, each with two unique combat skills: a normal and a special skill. Each Genshin Impact character controls seven natural elements, i.e., Cryo, Dendro, Pyro, Hydro, Anemo, Electro, and Geo, which are ice, life, fire, water, air, electricity, and earth, respectively. The game’s premise is you must face several challenges to find your lost sibling.

And each character joins the main character during the journey, possessing unique abilities. However, the game has recently started to experience a connection failed error in Genshin Impact. This time, the connection is the culprit and shows errors. In this post, we will talk about how you can fix the Genshin Impact connection failed error. So, with that being said, let us get straight into the article itself:

How to Change Audio Language in Genshin Impact

How To Fix Genshin Impact Connection Failed Error?

Before we go ahead and check for the solutions that will fix this error, let us look at why this error is occurring in the Genshin Impact game in the first place. Note that the game has been released very recently. So network and server errors will be a thing during its initial phase. The connection failed error occurs when there is a problem with your internet connection or an issue with the game’s server. The good thing is that there are several workarounds that you can follow to fix this issue.

Moreover, the game’s free-to-play nature also boosts the player’s count during the initial days. So, these hiccups will be there until the developers of the Genshin Impact deduce a solution for this. There are several reports where users have reported being unable to play while their friends can access the game. If you are also experiencing this issue, then your best bet is the below fixes:

  • Use WiFi: The best thing that you can do, if not already doing, is to play the game on WiFi.
  • Keep the game updated: Make sure the game is up to date if any update is available.
  • Unblock the game on Windows Firewall: Many times the game is blacklisted inside the Windows Firewall, blocking the game from opening altogether. In this case, you should unblock the game from the Windows Firewall. And to do that, simply;
    1. Search for the Firewall after pressing the Windows button on your keyboard.
    windows firewall
    2. Select the option Allow the app through firewall.
    allow app through firewall genshin impact
    3. Then in the Allow the app through firewall option, select Change Settings.
    change settings genshin impact
    4. After that press Allow another app.
    5. Select Browse and you need to locate the folder where you have installed the game and select its game launcher app.
    genshin impact launcher
    6. Click open and then select Add.
    7. See if that helps.
  • Change the server: In most cases, the server itself faces difficulty when there is a surge in the number of players on a particular server. So, it is better advised that you should try changing the server from within the game and preferably use Asia.
    server genshin impact

Wrap Up!

So, there you have it from my side in this post. I hope you were able to fix the Genshin Impact not able to-connect issue on your PC or any other device. Note that there is no permanent fix available for this issue and you can try out any of the workarounds mentioned above for the time being till the servers are fixed.

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