Developer and Publisher miHoYo developed a new free-to-play RPG called Genshin Impact in September 2020. The game is available for Android & iOS mobile operating systems, PlayStation 4, Microsoft Windows, and Nintendo Switch. You are not alone if you’re one of the victims stuck on the loading screen while trying to play Genshin Impact. In this tutorial, we will guide you on fixing the Genshin Impact stuck on the loading screen issue.
If you’re having trouble playing Genshin Impact, something may be wrong with your computer. Luckily, we’ve mentioned a couple of possible workarounds that should help you fix the stuck-on loading screen on Genshin Impact.
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Fix: Genshin Impact Stuck on the loading screen
Check out the following troubleshooting methods below to easily resolve such an issue on your Windows computer. So, without further ado, let’s jump into the guide below.
1. Check-out System Requirements
Make sure to check out the system requirements before jumping to any conclusion whatsoever. If your computer configuration isn’t compatible enough, you may find issues with the game launching and gameplay.
Minimum System Requirements:
- Operating System: Windows 7 SP1, Windows 8, Windows 8.1, Windows 10 (64bit versions only)
- CPU: Intel Core i5 or equivalent
- RAM: 8 GB
- Video Card: NVIDIA GeForce GT 1030 and higher
- DirectX: Version 11
- Storage: 30 GB of available space
Recommended System Requirements:
- Operating System: Windows 7 SP1, Windows 8, Windows 8.1, Windows 10 (64bit versions only)
- CPU: Intel Core i7 (equivalent) or higher
- RAM: 16 GB
- Video Card: NVIDIA GeForce GTX 1060 6 GB and higher
- DirectX: Version 11
- Storage: 30 GB of available space
2. Increase Virtual RAM
Virtual memory combines your RAM with temporary space on your hard disk. If you’re running out of RAM and the default size of your virtual memory isn’t large enough for your needs, you’ll need to increase it manually.
- Press the Windows logo key on the keyboard and type advanced system settings.
- Click on View Advanced System Settings.
- Click on Settings > Click on the Advanced tab > Click on Change.
- Uncheck the box next to Automatically manage paging file size for all drives.
- Select your C: drive [Where you’ve installed Windows] > Click the Options button next to the Custom size and type 4096 in the text box of the Initial size (MB) and Maximum size (MB).
Note: Increasing the virtual memory three times higher than the current RAM size is always better. [1GB=1024MB]
- Click on Set and then OK to save changes.
- Restart your computer and your game.
3. Properly Place the Storage and RAM in the slot
It’s also recommended to remove the side panel of the CPU cabinet on your PC and then unplug the HDD/SSD & RAM component from the slot. Gently clean the slot and the component, then place them properly again to check whether the Genshin Impact stuck on the loading screen issue has been fixed.
4. Update GPU Drivers
If you haven’t updated your graphics driver on the Windows computer, install the latest patch version. To do so, you’ll need to check for available updates by following the steps below:
- Press the Windows + X keys to open the Quick Link Menu.
- Now, click on Device Manager from the list > Double-click on Display adapters.
- Right-click on the dedicated graphics card that you’re using.
- Next, select Update driver > Choose to Search automatically for drivers.
- If an update is available, the system will automatically download & install it.
- Once done, restart the computer to apply changes immediately.
5. Close Unnecessary Background Tasks
Another thing you can do is simply close unnecessary background tasks on your PC to ensure there is no additional consumption of system resources happening in the background. To clear out background tasks:
- Press the Ctrl + Shift + Esc keys to open Task Manager.
- Click on the Processes tab > Select the task you want to close.
- Once selected, click on End Task. Make sure to do the steps for each task individually.
- Once done, just restart your computer to change effects immediately.
6. Update Genshin Impact
If in case, you haven’t updated your Genshin Impact game for a while then make sure to follow the steps below to check for updates and install the latest patch (if available). To do this:
- Open the Epic Launcher client > Go to Library > Click on Genshin Impact from the left pane.
- It’ll automatically search for the available update. If there is an update available, make sure to click on Update.
- It may take some time to install the update > Once done, make sure to close the Epic Launcher.
- Finally, reboot your PC to apply changes, and then try launching the game again.
7. Check for Windows Updates
The chances are high that your Windows OS build becomes outdated enough or corrupted. If you’re also feeling the same then make sure to follow the steps below to check for Windows updates. If the update is available then just install it. The latest software updates always offer bug fixes and improvements. To do this:
- Press Windows + I keys to open up the Windows Settings menu.
- Next, click on Update & Security > Select Check for updates under the Windows Update section.
- If there is a feature update available, select Download and install.
- Wait for some time until the update gets completed.
- Finally, reboot your PC to apply changes immediately.
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8. Try Disabling Overlay Apps
It seems that a couple of popular apps do have their own overlay program that can eventually run in the background and cause issues with the gaming performance or even launching issues. You should turn them off to fix the issue by following the steps below:
- Launch the Discord app > Click on the gear icon at the bottom.
- Click on Overlay under App Settings > Turn on the Enable in-game overlay.
- Click on the Games tab > Select Genshin Impact.
- Finally, turn off the Enable in-game overlay toggle.
- Make sure to reboot your PC to apply changes.
- Press the Windows + I keys to open Windows Settings.
- Click on Gaming > Go to Game Bar > Turn off Record game clips, screenshots, and broadcast using the Game bar option.
If in case, you’re unable to find the Game Bar option, search for it from the Windows Settings menu.
Disable Nvidia GeForce Experience Overlay
- Launch the Nvidia GeForce Experience app > Head over to Settings.
- Click on the General tab > Disable the In-Game Overlay option.
- Finally, restart the PC to apply changes and launch the Genshin Impact game again.
Also, remember that you should disable some other overlay apps like MSI Afterburner, Rivatuner, RGB software, or any other third-party overlay apps that run in the background.
9. Perform a Clean Boot
Some apps and their services may start automatically while booting the system immediately. In that case, those apps or services will use many internet connections and system resources. If you feel the same, perform a clean boot on your computer to check for the issue. To do that:
- Press the Windows + R keys to open the Run dialog box.
- Now, type msconfig and hit Enter to open System Configuration.
- Go to the Services tab > Enable the Hide all Microsoft services checkbox.
- Click on Disable all > Click on Apply and then OK to save changes.
- Now, go to the Startup tab > Click on Open Task Manager.
- The Task Manager interface will open. Here go to the Startup tab.
- Then click on the particular task which has a higher startup impact.
- Once selected, click on Disable to turn them off from the startup process.
- Do the same steps for each program that has a higher startup impact.
- Once done, make sure to restart your computer to apply changes.
10. Verify Game Files
If, in case, there is an issue with the game files and somehow it gets corrupted or missing, then make sure to perform this method to check for the issue easily.
- Launch Epic Launcher > Click on Library.
- Look for the game Genshin Impact from the list of installed games.
- Now, click on the three-dot icon.
- Click on Verify to start the verification process.
- You’ll have to wait for the process until it gets completed.
- Once done, restart your computer.
That’s it, guys. We assume this guide was helpful to you. For further queries, you can comment below.
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