It seems that another issue is appearing to several PC gamers while trying to load The Sims 4 saved game data or you can say saved game progress. Though this isn’t a new issue in the gaming industry, affected players are getting irritated with this problem, and performing some of the workarounds doesn’t fix it by any means. So, if you’re also one of the victims, check out this troubleshooting guide to Fix The Sims 4 Save Not Loading issue properly.
As per the EA Forum reports, so many players are complaining about The Sims 4 save not loading issue for some unfortunate reasons. Even some of them have tried downloading and installing the game directly on their PC (without having the Origin client), the game isn’t loading the previously saved game data. Additionally, affected players have literally tried clearing the junk files from their PC but nothing works. It basically shows an infinite loading screen when tried to load saved game progress.
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How to Fix The Sims 4 Save Not Loading
In other ways, several players have also tried to move the game mods folder out of the installed game folder. But this trick also seems useless. It’s also worth mentioning that other saved game data loads fine (a bit slow) except for the recent save. Luckily, there are a couple of possible workarounds available on various online forums that should work for you as several players have found these methods useful enough. So, let’s jump into it.
1. Try Loading Different Household
As per one of the accepted solutions on the Electronic Arts Forum, trying a different household within the same (problematic) game save should fix the issue completely. To do that:
- Click on a different house > Click on the Play button in the lower-right corner.
- So, when you load that household, immediately click on Save as and Rename the save game.
- That means the original game save will be kept as a backup.
- Now, let it run for a couple of sim-hours and then save it.
- Finally, quit the game and reload the original household save game data to check for the issue.
However, if that didn’t work for you, try loading the backed up data (Not the Save as created one).
2. Check Your Game
If in case, you haven’t downloaded The Sims 4 game from Origin or Steam platform that means your game is a crack version. To recall, the crack version an extracted or pre-activated version that may run on your PC for a while but doesn’t work like a charm, unlike the original licensed one. So, if that’s the reason, you may not find any helpful solution on the official EA website.
3. Check Your Security Software
It can also possible that maybe your antivirus software or the default Windows Firewall protection is causing the issues with the game files. There are plenty of reports available on online forums that most of the games or saved game files get affected by the Windows Defender Firewall or any third-party antivirus software whatsoever. Therefore, you should turn off the security measurements on your PC temporarily before running the game to check if the problem is fixed or not.
Otherwise, simply add your installed game folder location to the Windows Defender Firewall or antivirus software as an exception (exclusion). It’ll basically help your game files to run freely without getting blocked by a security scanner.
4. Try Repairing the Game
If in case, The Sims 4 game save won’t loading that means there may be some issues with the installed game files. Either your game files are missing or corrupted for some reason which can be easily fixed by simply scanning & repairing the game files from the client. To do that:
- Open the Origin client and click on My Game Library.
- Right-click on The Sims 4 game > Click on Repair.
- Confirm the task and wait for the process to complete.
- Once done, close the Origin client > Reboot your computer.
- Finally, run The Sims 4 game and check whether the save not loading issue has been fixed or not.
5. Try Moving Saved Game Folder
By moving out the saved game folder to the desktop, you might be able to freshly save the game progress and load them easily. Sometimes an outdated or corrupted saved game data folder can also cause such issues with the PC games. You have to follow the steps below:
- Close The Sims 4 game and the Origin client too.
- Then reboot your PC > Locate the C:\Users\: Your Username:\Documents\Electronic Arts\Sims4 folder. [If you’ve installed your game to a different folder, go to that location]
- Click on the Saves folder to select it from the installed Sims 4 folder.
- Now, cut & paste (move) it to the desktop temporarily.
- Finally, try running The Sims 4 game via the Origin client to check for the issue.
6. Cleanup Unnecessary Files
It can also possible that cleaning up the unnecessary files from your Windows system can also fix multiple issues. So, the unnecessary files include temporary files, recent system files, deleted recycle bin files, unnecessary residuals, problematic registry files, and more. So, it’s always better to clean up all of those files completely from your system. To do this, simply download and install the third-party CCleaner tool for your Windows. It’ll run the scanner and try clearing all the useless files to fix plenty of issues.
7. Try Deleting Game Cache Files
Over time, an outdated game version or corrupted game files can cause multiple issues. So, clearing the game cache files will come in handy in most cases. To do this:
- Delete all the cache files from these two locations below:
- Locate the installed Origin folder from C:\Users\<username>\AppData\Local\
- Similarly, locate the installed Origin folder from C:\Users\ <username> \AppData\Roaming
- Now, head over to Documents/Electronic Arts/The Sims 4/cache and delete all the cache files completely.
- Once done, restart your computer, and try running the game again.
8. Try Moving Options File
Some of the affected players have also mentioned that The Sims 4 save not loading due to the options.ini file. If you’re getting fade up with this particular issue then make sure to move the options.ini file to the desktop to check if the game saves works well or not. To do that:
- First, go to the Documents folder on your PC.
- Locate installed The Sims 4 game folder > Open the folder and check for the options.ini file.
- Simply cut & paste (Move) the options.ini file to your Desktop.
- Finally, try running the game again to check for the issue.
If in case, the game runs properly and the saved data works well, that means there is some issue with your options.ini file. However, if your problem didn’t fix yet, move back the options.ini folder to the game folder again like before.
That’s it, guys. We hope you’ve found this guide pretty helpful. For additional queries, you can comment below.