Sims 4 is a life simulation game that has been around the block for quite some time now. This game was launched back in 2014 and has been one of the most played games under the simulation category. However, recently users have reported that they are facing an issue with the Origin every time, the users are trying to install the latest patch for the game. More specifically, the error reads at “Download Error – Origin is not able to download The Sims 4”.
And if you are also facing such issue while updating the Sims 4 game via Origin, and are looking for a fix for this issue, then you are at the right place, as in this post, we will guide you on how to fix if Sims 4 not able to update in Origin. This issue is not specific to any particular version of Windows, i.e. Windows 7, Windows 8.1, and Windows 10. So, that being said, let us take a look at the article itself:
What is the Error?
As mentioned above, the Origin error is showing download error whenever a user tries to install the latest patch for the game.
There can be several reasons that this issue is creeping up with Origin. It might be the server issues with Origin, though there is not any evidence that this issue is surfacing due to server issues. The issue might be also due to the temporary files. But, this error is fixable and with the help of the fixes mentioned below, you will be able to fix this download error on your Sims 4 game.
How to Fix This Issue
Follow the below fixes if you are also facing the download error issue on the Origin while playing the Sims 4 game.
Investigate for Server Issue
Probably the first thing that you should do is to check the servers of Origin and see if they have been down lately or not. You can make use of websites like DownDetector and Outage.Report. If you see that the Origin servers are experiencing any issues then you should probably wait and let the time pass and check again whether the server issues have been fixed by Origin or not. This also indicates that not only you but others are also affected by this issue and it will probably get fixed soon.
Run as Admin
Permission issues can also be one of the reasons why you are experiencing the Download error with the Origin. It might turn out that you are not running Origin with admin privileges. Note that Origin needs admin privileges in order to download new games files and overwrite them, once you have downloaded a new patch file. Meaning that you need sufficient permissions before you can download the latest patch for Sims 4 from Origin. In order to fix this, right-click on the Origin app and tap on Run as administrator from the context menu.
Repair Sims 4 via Origin
There might be some corrupted files in the game folder that is conflicting with the new game files being downloaded and are restricting it to get overwritten. If that is the case then, follow the steps below:
- Open the Origin app and head over to My Game Library.
- Tap on Settings (gear icon) and click on Repair.
- Follow the on-screen instructions and restart the Origin once again.
- Now try to update the Sims 4 game via Origin.
Enable Safe Mode Downloading
Several users have reported that enabling the safe mode downloading for Sims 4 has resolved the download error via Origin. Here is the quick guide on how you can do that:
- You need to open your Origin client.
- Click on the account name
- Head over to the Diagnostics tab and scroll down to the Troubleshooting section.
- From the next menu, toggle the Safe Mode Downloading option.
- Close the origin client and open it again.
- Now you can attempt to update Sims 4 and check if the issue is now resolved.
Clear Origin’s cache
Corruption in the temporary files of Origin might also be the reason for this error. If any of the above methods do not work for you then, you can try to clear the Origin’s cache. To do that:
- Completely close Origin.
- Open the start menu and type Run or open it via Windows key + R.
- Type ‘%AppData%\Origin’ inside the text box and press Enter.
- This will open up the cache folder of Origin.
- Select everything inside that folder, and hit the Delete button on your keyboard or right-click and choose Delete.
- Once the cache folder has been cleared, you can open the Origin app and try to update Sims 4.
Re-install the Game
If nothing seems to be working for you, then as a last resort, you can uninstall the game (the procedure which we need not require to tell you) from the Origin Games Library. Once the game is uninstalled you need to download the game and re-install the game to see if the error has vanished or not.
So, there you have it from my side in this post. I hope you guys liked this post and were able to fix the download error in Origin for the Sims 4 game. Let us know in the comments below if you come across any issues while following the above-mentioned steps. Until the next post…Cheers!