Fix: ITV Hub Not Working or Loading on Firestick TV

The ITV Hub is an ITV Player which is used to play Live TV shows anywhere. It offers a variety of programs. Some of them are their acquisition. You can also watch the Sports Programs on ITV Players. Also, the ITV Hub is a free service for which you don’t have to pay any amount. You just have to register on their website and after it, you will be able to watch the ITV Shows for free.

The Users can watch it through the ITV Hub by going to their Website, mobile app, and TV apps. You just have to go to their website and click on the Live TV to watch the Live Channels/Shows. Those users who don’t have a Smart TV also use Firestick to watch it. The Firestick is one of the devices which lets you stream videos, and music, and install apps on your TV.

But, some users are reporting that the ITV Hub is not working on their Firestick TV. And, it’s really frustrating for those who are in the mood for their favorite live shows. Check out the ways through which you can fix this issue.

ITV Hub Not Working or Loading on Firestick TV

Reasons For Not Working of ITV Hub on Firestick TV

Some users are reporting that the ITV Hub is not working on the Firestick TV. And, if you are facing the same issue then be with us, as we will tell you how to fix this issue. But, before discussing the solutions, we need to analyze what is the cause of the issue. So, check out the common reasons why the ITV Hub not loading on your Firestick TV.

  • Loose Or Unstable Internet/WiFi Connection
  • Not Updated ITV Hub App
  • Software Issues
  • Not Updated FireOS Version
  • Storage Issue
  • ITV Hub Error
  • Hardware Problem
  • Server Issues

Steps To Fix This ITV Hub Issue on Firestick TV

We are listing here the steps which you need to follow to fix the issue of not working the ITV Hub on Firestick TV.


ITV Hub Server Issue

Sometimes there are chances that the ITV Hub Services are not available due to the server issue. And, this issue can be only fixed from their side. The main reason for this issue is that a large number of subscribers trying to open the app and they are not having powerful server management. So, you have to wait till they fix their server and again make the app in running conditions.

Restart The App

If you are facing the issue, then try restarting the app. Also, you can try this along with your Firestick TV. So, close your TV and then turn it on. And, after it, check whether the app is running or not.

Loose Internet Connection

Make sure that you are using a stable WiFi/Internet Connection. So, if you have any doubt about your wifi connection then try testing the internet speed. And, after running the internet speed check whether you are connected to a stable internet connection or not. You can also try switching the data connection.

Reinstall The App

If the ITV Hub has not been installed on your Firestick TV properly, then you might have to face the issue of not loading. So, in this case, you can try reinstalling the app. So, at first, uninstall the app, switch off the TV, and wait for one minute. Now, again turn on the Firestick TV and install ITV Hub App. After doing this step, check whether the app is now working on your TV or not.

Region Availability

The ITV Hub is available for selected regions only. So, if you have chosen the region where they are not providing the service then you are likely to face this issue. Therefore, choose the region properly to avoid this type of issue.

Clear Cache on ITV Hub


You can also try clearing the cache on the ITV Hub App to fix minor errors which are causing in occurrence of this issue. So, follow the below steps to clear the cache files on the app.

  • Press the Home button.
  • Click on the Settings Menu.
  • After it, select the Applications option.
  • Click on the option Manage Installed Applications.
  • Select the ITV Hub app from the list and tap on the Clear Cache to delete the cache files.

Now, again try to run the app on your Firestick TV.

Update Your Firestick

Make sure you are using the latest version of the Firestick TV. If you are using the outdated version then you might have to face this issue. So, follow the steps through which you can check for updates on the Firestick TV.

  • Go To Settings
  • Select the My Fire Icon
  • Click on the About menu
  • After it, select Check For Updates
  • If the updates are available then update it and after completion of the installation, again start the ITV Hub app on your Firestick TV.

Restart Firestick TV

If you are still facing the same issue then you can also try restarting the Firestick. And, to do this, follow the steps which are given below.

  • Open My Settings
  • Now, scroll down in the My Fire Tab.
  • After it, click on the restart option and confirm the same.

Your Firestick will be restarted, and through this, if there are any corrupted files on the Firestick or in the app then it will be fixed and start working properly.

Factory Reset the Firestick TV

If you are still facing the issue of not working then you have to factory reset the Firestick to get this issue fixed. By doing the factory reset, all the files that are corrupted will be fixed and the other data will be deleted. It will be a fresh start for the Firestick TV. So, follow the steps which are given below to factory reset your Firestick.

  • Open Settings
  • Now, select My Fire TV
  • After it, scroll down and look for Reset to Factory Defaults
  • Select the option
  • And, after it, click on reset.

After doing this, your issue of not working with the ITV Hub App will be fixed.


In this guide, we have discussed the possible reasons for not working ITV Hub on your Firestick TV. After it, we also explained all the steps through which you will be able to fix this problem. I hope all the mentioned steps are easy to implement and you will be able to resolve this problem. Therefore, If you have fixed this issue by following any other steps then do share it with our audience so that they can also try to fix it.

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