Logitech MX Master 3 is another amazing true wireless office mouse that features MagSpeed Electromagnetic scrolling, Darkfield tracking, 4000 DPI, gesture buttons, app-specific customizations, and many more. So, if you are passionate about computers and electronics, then most probably you have this Logitech MX Master 3 mouse in your home.
But unfortunately, some users criticize the Logitech MX Master 3 really hard. Well, the reason behind this criticism is apparent because the mouse is truly wireless, but it is not charging or suddenly stopped working. Unfortunately, there is no clear reason behind this error, but we tried our best in this guide to help you get rid of this issue.
However, as the reason is still not clear; therefore, we do not guarantee you that the fixes mentioned in this guide one hundred percent help you. Anyway, now let’s begin with the fixes to fix not charging, or mouse stopped working issue.
- How To Fix Logitech MX Master 3 Not Charging or Stopped Working
How To Fix Logitech MX Master 3 Not Charging or Stopped Working
Logitech is always known for its top-notch electronics and PC products, and it is very rare when we encounter this kind of issue. But, if you are facing the not charging issue with your Logitech MX Master 3, then don’t worry. You can simply perform the needy fixes that we have mentioned further in this article and make your mouse work again. So, let’s start with the fixes:
Fix 1: Power Cycle Your Mouse
This is a very useful fix as many users previously said that after doing this, the not charging issue automatically gets resolved, and their Logitech mouse again started working perfectly. Now, you might be thinking that on a wireless mouse how you will power cycle it. Well, we will help you, don’t worry.
So, first of all, remove the unifying receiver and batteries from your Logitech MX Master 3. Now, wait for 10-20 seconds before putting the battery and receiver. So, after that, try charging it normally as you do. That’s it. Now, you’ll notice that your mouse starts charging again and working properly.
Fix 2: Uninstall And Reinstall Mouse Driver
There are many cases in which we have noticed that due to some missing files or random bugs, your mouse driver files may get damaged and start showing this type of issue.
So, in that case, reinstalling your mouse driver will be the right choice for you. Meanwhile, in case you don’t know how to reinstall your mouse driver, then follow the steps we have mentioned below:
- Firstly, launch the Run prompt box by pressing the Win+R key altogether.
- Then, search for the devmgmt.msc using the Run box. This will open the device manager.
- After that, expand the Mice and other pointing devices tab. Then, right-click on your mouse manufacturer name and select the Uninstall option from the opened drop-down list.
- Now, wait until it gets uninstalled from your device, and then to reinstall it, simply reboot your PC. Then, it will automatically install the required drivers. So, now, check if the issue gets fixed or not.
Fix 3: Update Mouse Driver
Chances are also there that you are running on an older mouse driver, due to which you are getting this error. Well, it is very important to not just keep updating your applications but also the system drivers.
This ensures the smooth performance of your system. Also, many users have reported that after updating their mouse driver, the Logitech MX Master 3 not charging issue gets resolved. Therefore, you should also try this out, and here are the steps that will help you:
- First of all, open the Run prompt box by pressing the Win+R key altogether.
- After that, search for the devmgmt.msc using the Run box. This will open the device manager.
- Then, expand the Mice and other pointing devices tab. Then, right-click on your mouse manufacturer name and select the Update Driver option.
- That’s it. Now, wait until it searches and installs the updates on your device. After that, reboot your device to apply the changes.
Fix 4: Change The Charging Port
Did you check if the charging port that you are using is working correctly or not? Well, it is possible that the charging port isn’t functioning properly, due to which your Logitech mouse is unable to charge. Therefore, we suggest you check if the charging port that you are using is working fine or not. You can also try using the different ports to charge your Logitech MX Master 3.
Fix 5: Test The Mouse on Any Other Device
If you are bothered just because the Logitech MX Master 3 is stopped working on your PC, try using your mouse on a different device. There are chances that there is no issue with your mouse, and the problem is within your device.
Well, we have many cases where users have reported that when they use the mouse on a different device, the mouse again started working. So, you should also try this out and check if the Logitech MX Master 3 again starts working or not.
Fix 6: Replace The Batteries
If you have tried charging your Logitech MX Master 3 and find that it won’t charge anymore, then there is a possible chance that the batteries may get dead or damaged. So, we suggest you replace the batteries of your Logitech MX Master 3. After that, check if the not charging issue gets fixed or not.
Fix 7: Check The Cable
Did you check if the cable you are using to charge your mouse function properly or not? There are chances that your charging cable has some damage or cuts due to which the current won’t flow properly within the cable.
So, we suggest you deeply check your charging cable and if you find any cuts on your cable, then immediately replace it with the new one. After that, try charging the Logitech MX Master 3 and check if the not charging issue gets resolved or not.
Fix 8: Contact Support Team
Regrettably, in case the methods mentioned earlier in this guide won’t help you, then it’s time to reach your nearest service center. But, before hovering to the service center, simply open your browser and go to the Logitech official support page.
Then, register your complaint and ask them if there is something they have to offer us to fix the issue. Otherwise, simply hover to the service center and get a repair.
Also Read: Fix: Logitech G915 Keyboard Not Charging
From Author’s Desk
So, that’s all on how to fix the Logitech MX Master 3 mouse not charging or stopped working issue. We hope this guide has helped you. But, in case you have any suggestions or questions for us, make sure to comment below. Also, make sure to check out our other latest guide.