Most companies and offices are now operating at a work from home basis due to the coronavirus outbreak. And if you too are working at home or for some other reasons need to install Microsoft Office, then you may encounter the error code 30068-39 when installing. As a result of this error, several users are unable to install Microsoft Office. To help you overcome this problem, we’re going to show you the steps required to fix the issue.
Furthermore, this issue seems to arise for those users who have an older Microsoft Office version. Fortunately, the fix for this problem isn’t too complicated. And there are three methods that you can use to fix it.
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Method 1: Uninstall older/existing MS Office
As we mentioned above, the Microsoft Office error code 30068-39 is mostly showing up on systems that have previous versions of MS Office. Therefore, you need to uninstall the previous version of MS Office from your Windows machine.
- Launch the Run dialogue box on your Windows machine by pressing the Win + R keys simultaneously.
- Copy and paste the following command in the box ‘appwiz.cpl‘. After you enter the command, press the Enter key or click on OK.
- This should bring up the installed applications/software on your device.
- Search for the existing Microsoft Office software and perform a right click on it.
- In the pop-up menu, click Uninstall.
- You will now have to follow the uninstallation process until the software has been removed from your PC.
- Once the MS Office has been uninstalled, restart your PC manually if you aren’t prompted to do so after the installation.
- When your system restarts, head over to this link and download the Office uninstall support tool. It should be located under the section labeled ‘Problems while trying to install Office‘.
- After you download the file — ‘SetupProd_OffScrub.exe’, open it by doubling click on the .exe file.
- Simply click on Install and follow the on-screen prompts. This support tool will delete any leftover files from the previous MS Office version that were not deleted during the uninstallation process.
- After the process is completed, you will have to restart your Windows device again.
Once the system reboots, you can try installing the newer Microsoft Office again. If all goes well, you should not see the Microsoft Office Error Code 30068-39 again. However, there are chances that you may run into the same error code again. Do not fret, since there are a couple more methods that you can try to fix the problem. Hence, let’s take a look at another way to fix the error code 30068-39 when installing MS Office.
Method 2: Enable Click-to-Run service
In case the installation of Microsoft Office fails as soon as you run the process, then it might be due to a service called ‘Click-to-run service’. This service is enabled by default. However, it might have been disabled via a third-party application or unintentionally. If this is the case, then you will have to enable the service manually. Check out the steps to enable C
- Open the Run dialogue box by pressing the Win + R keys simultaneously.
- Enter the following command in the Run dialogue box — ‘services.msc’ and then press Enter or click OK.
- You might be prompted to grant administrative permissions to continue, click Yes to proceed.
- Within the list of services, scroll up or down and locate ‘Microsoft Office Click-to-Run Service‘.
- Right-click on Microsoft Office Click-to-Run Service and then click on Properties.
- With the General tab selected, check and see if the Startup type: option is set to Disabled. If it is, then you need to click on the drop-down menu and select Automatic as the Startup type.
- Once you have selected Automatic as the Startup type, you need to click on Start which is located under the Service status option within the General tab itself.
- Close the services window and then restart your computer/laptop.
Once again, try installing Microsoft Office. You should not see the error code 30068-39 when installing MS Office now. But in case performing these steps didn’t fix the issue, then you can try this last method in order to fix the pesky MS Office error code 30068-39.
Method 3: Check for corrupt System Files
If neither of the two methods above work to fix the issue, then there are chances that there are some corrupt systems files. It’s possible that corrupt system files might hamper the installation of not just Microsoft Office, but also other applications. Hence you will need to perform a couple of system file checks via utilities such as DISM and SFC.
Doing this will likely help in replacing the corrupted system files with fresh uncorrupted files. In theory, doing this will help you fix the error code 30068-39 if it was occurring due to corrupt system files. You can check out our guide on how to repair missing/corrupted System Files using System File Checker SFC Tool. After you run the SFC utility, restart your PC and try the installation process again. If there’s still no luck, move on to the DISM scan.
These are the steps to perform a DISM scan on Windows:
- Press the Win key and type in CMD in the search field.
- Right-click on the Command Prompt icon and click on Run as administrator. Click on Yes when prompted.
- Copy and paste the following command:
Dism /Online /Cleanup-Image /CheckHealth - Doing this will basically show you whether or not there are any corrupted files. If there are corrupted files detected, proceed with the next command given below:
Dism /Online /Cleanup-Image /ScanHealth - This process usually takes between 5 to 20 minutes. Do not close the command prompt window during this time. After the scan is completed, you have to enter the command below to restore the corrupted files to a healthy state.
Dism /Online /Cleanup-Image /RestoreHealth - You will now have to wait between 30 minutes to more than a couple of hours for the process to finish. Needless to say, do not close the command prompt window during this process. Additionally, if you’re on battery power, we’d suggest to plug in your laptop.
Once the process is completed, reboot your PC and try the installation process once again. The Microsoft Office error code 30068-39 should no longer show up while installing.
Wrap up
If all else fails and nothing seems to be working to fix the issue, we’d suggest performing a clean install of Windows. However, it’s worth noting that you must back up all important files and documents before going forward with a clean install of Windows. Nevertheless, we hope this guide helped you fix the Microsoft Office error code 30068-39 issue during installation. On the subject of errors, you can also check out how to fix Destiny 2 error code Bee, and how to fix OneNote Error: 0xE00015E0. Additionally, you can take a look at how to enable Dark Mode in Microsoft Office.