How to Fix Twitch App Error Code 995f9a12 using Xbox One

If you are an enthusiastic gamer and follow popular gamers around the world, chances are that you have heard about Twitch. It is a popular platform where...

Swayam Prakash

Last updated on June 14, 2024

Swayam Prakash

Author

Swayam is a professional tech blogger with Masters Degree in Computer Applications and also has experience with Android development. He is a staunch admirer of Stock Android OS.Apart from tech blogging, he loves gaming, traveling and playing/teaching guitar.

What Causes the Twitch App Error Code 995f9a12

Twitch App Error Code 995f9a12 on Xbox consoles is caused by issues with the Twitch app itself. This error code typically appears when there is an interruption in the connection between the Xbox console and the Twitch server. The error can also occur due to outdated app versions or corrupted app data.

How to Fix Twitch App Error Code 995f9a12 on Xbox Consoles?

Here are some troubleshooting methods you can try to fix Twitch App Error Code 995f9a12 on Xbox consoles:

Restart the Twitch App:

Restarting the Twitch app is often the easiest way to fix error code 995f9a12. Follow these steps to restart the app:

Open the Xbox guide by pressing the Xbox button on your controller.

Navigate to the Twitch app and highlight it.

Press the Menu button on your controller and select Quit.

Restart the Twitch app and check if the error has been resolved.

Clear the Twitch App Cache:

Clearing the Twitch app cache can help fix the error. Here are the steps to follow:

Open the Xbox guide and navigate to the Twitch app.

Highlight the app and press the Menu button on your controller.

Select Manage app and then Clear saved data.

Restart the Twitch app and check if the error persists

Access Twitch from PC

Go to Twitch official Site
Login from the PC but use the same credentials you use on your Xbox.
After you are able to log in, then click on your Avatar (right top corner)
Go to Settings > select Connections
Under that scroll down to Xbox One (as you use Twitch with Xbox)
Besides it, you see an option Disconnect. Click on it.
Now, use your Xbox One to connect to Twitch.

This should fix the Twitch app error code 995f9a12.

Reset Twitch Stream Key to fix Twitch App Error Code

Here is how you can fix the primary reason that may cause the error to happen on Twitch. Normally, with Xbox, a stream key is assigned to the user, even if he has no plans to stream. This automatic key causes the error to show up. The possible situation is to reset the stream key and relaunch the Xbox.

Log in to Twitch from PC/smartphone from the same account as you use on the Xbox.
Click on the Avatar image(your account) > go to Settings
Now under that click Channel and Videos.
Then go to Stream Key & Preferences
The first option under that should be Primary Stream Key
Besides that, you should see a button Reset. Click on it.
Wait a while for the changes to integrate

Dealing with the Alternate MAC address

The alternate MAC address issue leading to the error code 995f9a12 happens when a user changes regularly between Ethernet connection and Wi-Fi. So, to fix this you have to

Make sure the Xbox console is on
Press the Xbox button on the controller
Press the gear icon (for Settings)from the menu that appears.
Click on All Settings
Under the Network tab, access Network Settings
In the next screen, click on Advanced Settings
Select the Alternate MAC address
Click Clear
Restart Xbox
Now login to Twitch.

Uninstall and Reinstall the Twitch App:

If the above methods do not work, try uninstalling and reinstalling the Twitch app. This will ensure that you have the latest version of the app installed. Here are the steps to follow:

Open the Xbox guide and navigate to the Twitch app.
Highlight the app and press the Menu button on your controller.
Select Uninstall and confirm the action.
Reinstall the Twitch app from the Xbox Store and check if the error has been resolved.

Conclusion:

Twitch App Error Code 995f9a12 on Xbox consoles can be frustrating for gamers. However, by following the above troubleshooting methods, you can fix the error and get back to streaming your favorite games on Twitch. If the error persists, contact Xbox support for further assistance.