How to Fix Alexa Not Playing Spotify

Alexa is a popular Virtual voice assistant owned by Amazon that provides information from a user’s voice command with the help of an active internet connection. With the increasing popularity of Alexa, people use it to shop online, check the weather or play songs on Spotify. However, many reports show that Alexa has not been playing Spotify after many attempts. The main reason behind such issues is poor compatibility or issues with settings.

In today’s fast-paced world, efficiency and accuracy are essential to minimize physical effort and multitasking. As a result, Alexa has become one of the best-selling speakers globally. Numerous virtual assistant speakers, such as Google Mini, are available, all operating via voice commands, allowing you to ask or request anything with your voice. This means you no longer need to type queries into search engines or access your smartphone to make calls, set alarms, or book tickets.

However, issues with Alexa have been reported in the Amazon community. For instance, some users cannot play Spotify on their Alexa devices. Spotify is a widely-used music streaming app that offers music in various languages globally. If you have encountered issues playing Spotify on your Alexa, we have solutions to help resolve this problem.

How to Fix Alexa Not Playing Spotify

How to Fix Alexa Not Playing Spotify

There may be various reasons behind Spotify not playing with Alexa. For example, it may have any connectivity issue, change in settings or configuration, etc. Here is the possible solution to fix the Spotify issue in Alexa.

Method 1: Check account Status in Spotify

The most common issue users face is Spotify automatically logging out, preventing Alexa from accessing the account. First, check if the Spotify app on your phone is logged in. Automatic logouts can occur due to software or app updates, or technical glitches. If Spotify is logged in but Alexa still isn’t playing music, try unlinking and re-logging in. Here are the steps to unlink and re-log in to the Spotify app.

  • Open the Alexa app on your smartphone or computer and then select the Alexa Echo.
  • Now Navigate and select the settings and then scroll down and click on About.
  • After that, click on Deregister, wait for a minute, and click on register again. It may take some time to find and register the Echo device again.
  • Check with your voice command that the Alexa is working or not, like “Alexa play music.”

Method 2: Reset Power Cycle of Alexa Device

Sometimes resetting the power cycle may resolve minor bugs in Alexa. However, it is one of the primary methods to fix the issue.

  • Unplug all the cables from the Aleza Echo device (if any).
  • Unplug the Power source adapter and wait for 30-40 seconds.
  • After that, connect the Adapter again and wait to restart the device.
  • Also, reboot your smartphone that has the Alexa app for better results.
  • After that, try to play music on your Alexa device.

Method 3: Set Spotify as Default Music Player

The following fix is about Spotify is not working in Alexa. It is not a default music player set by you. However, when we command Alexa to play music, it cannot play any music because you do not define the music player. You can set Spotify as the default music player so that whenever you want to listen to music or podcast, the Alexa play it through Spotify.

  • Open the Alexa app and then navigate to the settings.
  • Then tap on Music and Podcast from the list.
  • Now go to Default Music Service and then change it to Spotify from the available options.
  • Enter your Spotify account credential if prompt.
  • After that, again, ask the Alexa to play music and check the issue is resolve or not.

Method 4: Delete Spotify App Data and Cache

Clearing app data and cache will rectify the bugs and issues that are affecting the app and system. You can delete the Spotify App cache and data from your smartphone with the help of the following steps.

  • Open the settings from your smartphone and tap on App Settings.
  • Now scroll down and navigate to the Spotify app.
  • Next again, scroll down below and select Storage and Cache.
    How to Fix Alexa Not Playing Spotify
  • After that, tap on clear app data and then clear the cache of the Spotify app.
  • After clearing the cache and data of the Spotify app, you have to link the Spotify app to Alexa again.

Method 5: Reset Alexa Echo Device

The final fix in our list is to reset the Alexa Echo device. It will delete all the settings and configurations made by you on the Alexa device. The device reset to its default settings, and you have to connect it again with your smartphone or computer. Sometimes accidentally, we change some settings that may affect the process of Alexa. To reset your Alexa Echo, here are the steps.

  • Press and hold the volume down and the Microphone button of the Alexa Echo device for 30 seconds.
    How to Fix Alexa Not Playing Spotify
  • Press and hold the button till you notice the orange ring around the Echo Dot device.
  • After that, again connect and configure the device to the smartphone and listen to the music via Alexa.

Conclusion

Here are all the fixes that can resolve the issue of Alexa not playing Spotify. We recommend you try all the fixes till you resolve the issue. In the comment box, let us know your feedback and any other method to fix the problem.

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