How to Download My Data and Clear History on Bitmoji?

When users utilize the services provided by any application, they inevitably give away some of their personal information to the app. This includes the app’s recording of the frequency and type of services used by the user. Although this applies to all the apps we use, it is possible to clear out the usage history of any given app. In this guide, I will explain how to delete the usage history on the Bitmoji app.

I have created a guide to assist you in downloading your data from the Bitmoji server. Your data includes your email ID, which is necessary for signing up and using the app. To request your data, simply send a request through your Snapchat account. You will then receive an email containing a link to a zip file containing your Bitmoji data. Download the zip file and follow the explained steps to complete the process. Let’s dive into the guide now.


Clear History on Bitmoji

When you clear out your usage history, then all the information associated with your account will be removed. Also, you can only clear the history from the Bitmoji mobile app.

  • Launch the Bitmoji app
  • In the top-right corner, you will see a gear icon for settings, tap on it
  • Then go to My Data > tap Clear History
  • Confirm your action

NOTE: Once you clear out your Bitmoji history you will not be able to download your data from the server. If you wish to download your data, then submit a request for it first and then go for clearing out the history.

The Bitmoji stickers that you have used recently are stored locally on your device. So, you can simply log out to clear them.

Download Data from Bitmoji Account Created Using Snapchat

To have a copy of your data of the Bitmoji account you created in association with Snapchat, you have to submit a request as I mentioned earlier. You have to use your Snapchat account for this.

  • Launch Snapchat > log into your account
  • Navigate to My Data
  • Scroll to the bottom of the page. Click Submit Request
  • Now watch out for your email inbox. You will get an email with a download link for your data.
  • Download your Bitmoji user data from that link.

Note that it may take up to 24 hours to provide you with a link to your user data. So, have patience and keep a tab on your email inbox.

The above method was requesting user data from the PC version of Snapchat. You can also use your mobile app of Bitmoji and request for your data. The process is kind of similar.

  • Open the Bitmoji app
  • Tap on the gear-icon (you will find it on the top right corner)
  • Go to My Data > Request My Data
  • confirm your user data request

Your user data will consist of your account information such as email ID, username, use history, the support tickets you have raised for any query. Also, it will contain the terms of use and privacy policy acceptance.

So, that’s how you get to clear the history of your Bitmoji user account and also download your personal data. I hope that this guide was informative.

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