Visual Concepts and 2K Games have recently announced a new sports co-op simulation video game that provides an immersive basketball experience. The game features a return of The City in NBA 2K23, where players can showcase their talent in MyCAREER and build their dynasty in MyGM with MyTEAM. However, since the title is new in the market, some unfortunate players have reported encountering NBA 2K23 crashing issues on startup when playing on a Windows PC, which can be frustrating.
If you’re one of the players who have experienced this issue, don’t worry. You can follow this troubleshooting guide to resolve it. The game not launching or crashing on startup issues may occur on Windows computers for various reasons. In this guide, we will discuss the possible causes and provide you with a step-by-step troubleshooting guide to fix the crashing issue. So, let’s get started without any delay.
Page Contents
- Why is NBA 2K23 Crashing?
- Fix: NBA 2K23 Keeps Crashing on Startup on the PC
- 1. Check System Requirements
- 2. Run the game as an admin
- 3. Disable fullscreen optimizations
- 4. Update GPU Driver
- 5. Update Windows
- 6. Force Use the Dedicated GPU
- 7. Close Unnecessary Background Tasks
- 8. Repair Game Files
- 9. Update NBA 2K23
- 10. Turn Off Third-Party Overlay Apps
- 11. Turn Off Windows Firewall and Antivirus Software
- 12. Adjust Power Management Options
- 13. Reinstall Microsoft Visual C++ Runtime
- 14. Perform a Clean Boot
- 15. Restore Default to Overclocked CPU or GPU
Why is NBA 2K23 Crashing?
If in case, your NBA 2K23 game crashes quite often while launching it on the PC then the chances are high that somehow conflicts with the software or hardware at your PC end are troubling you. As we’ve provided all the possible reasons below, you can take a quick look at them before getting into the workarounds below.
- Compatibility issues with the PC specification
- An outdated game version
- An outdated game launcher
- Outdated graphics drivers
- DirectX version issues
- Unnecessary background running tasks
- Antivirus or firewall software blocking
- Startup app issues
- Microsoft Visual C++ Redistributables issues,
- Overclocked CPU/GPU
- Overlay apps issues
Fix: NBA 2K23 Keeps Crashing on Startup on the PC
It’s worth mentioning that you can follow the full troubleshooting guide to fix the startup crashing issue on the PC. Consistently perform all tasks because even a common workaround can resolve such an issue.
1. Check System Requirements
You should cross-check your PC specification whether it’s compatible with the game’s system requirements or not. If there is no PC specification issue, you can skip to the next method. Otherwise, make sure to upgrade the specific software or hardware accordingly.
Minimum Requirements:
- OS: Windows 7 64-bit, Windows 8.1 64-bit, or Windows 10 64-bit
- Processor: Intel Core i3-2100 @ 3.10 GHz / AMD FX-4100 @ 3.60 GHz or better
- Memory: 4 GB RAM
- Graphics: NVIDIA GeForce GT 450 1GB / ATI Radeon HD 7770 1 GB or better
- DirectX: Version 11
- Network: Broadband Internet connection
- Storage: 110 GB of available space
- Sound Card: Directx 9.0x
- Additional Notes: Dual-analog Gamepad recommended
Recommended Requirements:
- OS: Windows 7 64-bit, Windows 8.1 64-bit, or Windows 10 64-bit
- Processor: Intel Core i5-4430 @ 3 GHz / AMD FX-8370 @ 3.4 GHz or better
- Memory: 8 GB RAM
- Graphics: NVIDIA GeForce GTX 770 2GB / ATI Radeon R9 270 2GB or better
- DirectX: Version 11
- Network: Broadband Internet connection
- Storage: 110 GB of available space
- Sound Card: Directx 9.0c
- Additional Notes: Dual-analog Gamepad recommended
2. Run the game as an admin
Make sure to run the game app file on your PC as administrator access to allow the User Account Control (UAC) access to the system. In some cases, your system requires the UAC access permission to run a quite important program. By following the steps below, you’ll have to allow the admin access for once, and it won’t ask you for the same again. To do so:
- Go to the installed NBA 2K23 game directory.
- Right-click on the application file on your PC.
- Click on Properties > Click on the Compatibility tab.
- Click on the Run this program as an administrator checkbox to enable it.
- Once done, click on Apply and then OK to save changes.
- Finally, double-click on the game app file to launch it.
If in case, you’re running the game via the Steam Launcher, perform the same steps for the Steam application too.
3. Disable fullscreen optimizations
Sometimes turning off the fullscreen optimizations by the Windows system for your specific game application file should fix the compatibility issues for some PCs. Though it comes disabled by default, you should cross-check it to ensure that the fullscreen optimization isn’t enabled. To do this:
- Open the Steam client > Click on Library.
- Right-click on NBA 2K23 > Click on Manage.
- Click on Browse local files > Head over to the NBA 2K23 installed folder.
- Right-click on NBA2K23.exe > Click on Properties.
- Go to the Compatibility tab > Ensure to click on Disable fullscreen optimizations to checkmark it.
- Once done, click on Apply and then OK to save changes.
- It might fix the NBA 2K23 Crashing issue on your PC.
4. Update GPU Driver
Another thing you should do is update the graphics driver version on your PC by following the steps below. If there is an update available, make sure to install the same. An outdated GPU driver can cause several issues with the program launching such as games or even during the gameplay sessions. Not only does your game look pathetic, but your PC won’t be able to run its full potential due to graphics conflict. To do that:
- Press the Win+X keys to open the Quick Access Menu.
- Click on Device Manager from the list.
- Double-click on Display adapters to expand it.
- Right-click on the dedicated graphics card that’s active, or you’re using.
- Now, click on Update driver > Click on Search automatically for drivers.
- It’ll now automatically check for the available update, then download and install the latest version.
- Just wait for the same and reboot the PC to apply changes.
If there is no update available for your GPU, you can go to the official graphics card website from the links below and search for the model of your graphics manually. Make sure to download and install the latest GPU driver for your model number per the manufacturer.
5. Update Windows
If you’re running an outdated Windows version or build number for a while then make sure to follow the steps below to check for the same. Always try to install the latest update of the system so that you can get the latest security patch, improved performance, bug fixes, additional features, and more.
- Press the Windows + I keys to open Settings.
- Click on Windows Update and click on Check for updates.
- If there is an update available, click on Download and Install.
- Wait for the update process to be completed.
- Once done, reboot your PC to apply changes.
You should also check for the optional updates by following the steps below. Sometimes, some driver updates or security patch updates might appear here that can help you fix several bugs or issues.
- Press the Windows + I keys to open Settings.
- Click on Windows Update > Click on Advanced Options.
- Scroll down to locate Additional options.
- Click on Optional updates > If an update is available, you can select the update.
- Now, click Download & Install, then wait some time to complete it.
- Finally, reboot the system manually.
6. Force Use the Dedicated GPU
For Nvidia GPU:
- Right-click on the blank desktop screen > Open Nvidia Control Panel.
- Go to 3D Settings > Click on Manage 3D Settings.
- Open Program Settings > Select NBA 2K23 from the list.
- Select preferred graphics processor for this program from the list.
- Once done, you can see it as High-Performance Nvidia Processor.
- Make sure to save changes and reboot the PC.
For AMD GPU:
- Right-click on the blank desktop screen > Open Radeon Settings.
- Head over to Additional Settings > Go to Preferences.
- Click on Power > Click on Switchable Graphics Application Settings.
- Select NBA 2K23 from the list. [If the game is not visible, select Add Application to include the game]
- Once done, select High Performance from Graphics Settings.
- Finally, reboot the PC to apply changes.
7. Close Unnecessary Background Tasks
It’s recommended to close all the unnecessary background running tasks on your system by following the steps below because the more system resources will be used the higher your system performance will drop. You may not notice it drastically when you face in-game lags, framerate drops, stutters, etc. But this method should be useful for you in many ways.
- Press the Ctrl + Shift + Esc keys to open Task Manager.
- Click on Processes and check which task is consuming higher resources.
- Just click on the particular process and select End Task to close it forcefully.
- Make sure to do the same steps for each third-party app process that is consuming higher resources.
- Once done, close Task Manager, and restart your PC.
8. Repair Game Files
It’s needless to say that issues with the corrupted or missing game files on the PC might encounter game launching crashes a lot without any proper error message in some cases. If in case, your game starts to load for a few seconds and then closes automatically or doesn’t launch at all then it’s better to verify and repair the installed game files on the PC by following the steps below:
- Launch the Steam client > Click on Library.
- Right-click on NBA 2K23 from the list.
- Click on Properties > Go to Local Files.
- Click on Verify Integrity of Game Files.
- This process may take some time to get completed. So, have some patience.
- Once done, make sure to reboot the PC to apply changes.
- This method mostly resolves the NBA 2K23 Crashing issue.
9. Update NBA 2K23
We should also recommend you check for the game update manually at your end via the Steam client to ensure there is no outdated game version conflicting with the game launching. An outdated game patch version can trigger several potential issues that might trigger crashes whatsoever. To do this:
- Open Steam and go to Library.
- Click on NBA 2K23 from the left pane > Steam will automatically search for the available update.
- If there is an update available, click on Update.
- Make sure to wait for some time until the update completes.
- Once done, ensure to reboot the PC to apply changes.
10. Turn Off Third-Party Overlay Apps
Mostly conflicts with the background running third-party overlay apps can trigger several issues with the game launching because they consume a lot of system resources just like the processes whenever you start the game. Even though the game doesn’t launch, the overlay app starts and runs until you close it manually. Whereas some overlay apps may also start running while you boot the system at the very beginning. So, try disabling overlay apps manually.
Disable Discord Overlay:
- Open the Discord app > Click on the gear icon (Settings) at the bottom.
- Select Overlay under App Settings > Turn on the Enable in-game overlay.
- Click on Games > Select NBA 2K23.
- Make sure to turn off the Enable in-game overlay toggle.
- Once done, reboot your PC to apply changes.
Disable Xbox Game Bar:
- Press the Windows + I keys to open Settings.
- Now, click on Gaming > Go to Game Bar.
- Turn Off the Record game clips, screenshots, and broadcast using the Game bar option.
- Once done, save changes, and reboot the PC to apply changes.
Disable Nvidia GeForce Experience Overlay:
- Launch the Nvidia GeForce Experience app > Go to Settings.
- Click on General > Disable the In-Game Overlay option.
- Once done, restart the PC to apply changes.
Disable Steam Overlay:
- Open the Steam client > Click on Library.
- Right-click on NBA 2K23 > Click on Properties.
- Click on General > Turn OFF the Enable the Steam Overlay while in-game option.
- Once done, reboot the PC to change the effects.
Some PC gamers or advanced users do also use some other overlay apps such as MSI Afterburner, Rivatuner, RGB software, etc. If you’re also using any other mouse or keyboard software or any RGB tool which isn’t necessary that much during gaming then it’s better to turn them off.
11. Turn Off Windows Firewall and Antivirus Software
The chances are high that you’re using the default Windows Firewall protection on your PC but sometimes disabling it temporarily before launching any game might reduce startup crashing issues a lot. To do this:
- Click on the Start Menu > Type Windows Defender Firewall and open it.
- Next, click on Turn Windows Defender Firewall on or off from the left pane.
- Select the Turn off Windows Defender Firewall (not recommended) option for all domains.
- Once done, click on OK to save changes > Reboot your PC to apply changes.
Additionally, make sure to turn off the Windows Defender antivirus program on your PC to ensure there is no antivirus software blocking the game files. To do so:
- Press the Windows + I keys to open Settings.
- Click on Update & Security > Click on Windows Security.
- Click on Open Windows Security > Go to Virus & threat protection.
- Now, click on Manage settings > Just turn off the Real-time protection toggle.
- If prompted, click on Yes to proceed further.
Note: If you’re using any other third-party antivirus program on your PC then ensure to turn it off from its settings menu.
12. Adjust Power Management Options
It’s better to set the high-performance power option on your computer before playing games to get the full potential of the system because Windows prefers to run in the default balanced power mode to save power and offer medium performance for your daily task. But the heavy games or applications do require high-performance mode which will consume extra power but offers stunning performance. To do that:
- Click on the Start Menu > Type control panel and open it.
- Click on Hardware and Sound > Select Power Options.
- Select High Performance and you’re done.
- Finally, reboot the PC to apply changes.
13. Reinstall Microsoft Visual C++ Runtime
If your Windows system doesn’t have Microsoft Visual C++ Redistributables installed or even already installed, make sure to reinstall it manually by following the steps below.
- Open the Start Menu > Type apps & features and open it.
- Click on the Microsoft Visual C++ program(s) from the list one by one.
- Click on Uninstall and follow the on-screen instructions.
- Once all Visual C++ programs are uninstalled, reboot the PC.
- Now, go to the official Microsoft website and download the latest Microsoft Visual C++ Runtime.
- Make sure to install it on your computer and restart the system to change the effects.
14. Perform a Clean Boot
Multiple users claimed that performing a clean boot on the PC did fix the system boot-up issue because some apps or tasks start at the very beginning. These tasks run all the time and consume a lot of system resources. You should follow the steps below to do so:
- Press the Windows + R keys to open the Run dialog box.
- Type msconfig and hit Enter to open System Configuration.
- Go to Services > Click on Hide all Microsoft services to enable it.
- Now, click on Disable all so that rest of the services gets turned off.
- Click on Apply and then OK to save changes.
- Next, go to Startup > Click on Open Task Manager.
- Click on the Startup tab > Ensure to select the specific task that has a higher startup impact.
- Now, click on Disable to turn it off.
Note: Do the same steps for each program that has a higher startup impact except for the audio or graphics service.
- Finally, make sure to restart your computer to apply changes.
15. Restore Default to Overclocked CPU or GPU
Sometimes overclocked CPU or GPU on the PC might cause conflicts with the other hardware which may trigger a bottleneck issue. It’s better to temporarily disable or restore the overclocked CPU/GPU to the factory default so that you can check out the potential reason behind the crashing issue. There are multiple tools available online to adjust overclocked CPU or GPU on the PC such as MSI Afterburner, Riva Tuner, AMD Ryzen Master, EVGA Precision X, etc.
That’s it, guys. We assume this guide was helpful to you. For further queries, you can comment below.
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