Fix: Spotify Crashing, Keeps Pausing or Not Working after Android 12/ 13 update

Music streaming platforms like Spotify, Apple Music, and YouTube Music has taken the practice of saving songs offline out of the picture. We are now habitual to using these music streaming platforms for our daily music needs. But recently, some Android users have reported in several forums that the Spotify application is crashing on their Android phones after an Android 12/ 13 update.

A software bug or incompatibility issue is undoubtedly causing the app to crash randomly. If you are one of these troubled users, this article will help you out. Here, we have listed all the possible reasons you can try to fix this problem. So without any further ado, let’s get into it.

Fix: Spotify Crashing, Keeps Pausing or Not Working after Android 12/ 13 update

How to Fix Spotify Crashing, Pausing, or Not Working After Android 12/13 update?

The solutions mentioned here are basic, and you need to try all of them one after the other until you find the one that works for you.

Refresh your internet connection:

The Spotify application requires an active internet connection to function correctly. If your internet connection is slow, or if your connection is dropping in every once in a while, that will cause issues for the application making it crash out of the blue. So it would be best if you tried a couple of things to ensure you refresh your internet connection.

Firstly, if you are using WiFi to connect to the internet, you need to refresh the WiFi connection. For this, go to the Settings app on your phone and go to WiFi. Here, tap on the toggle next to WiFi to turn it off. After that, wait a couple of minutes and then turn it on again. Your phone will reconnect to the WiFi, and you can use the Spotify application again.

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Secondly, if you use mobile data to access the internet, you must use the Airplane mode trick.

  • Open up Settings on your phone.
  • Go to Airplane Mode.
  • Tap on the toggle next to Airplane Mode to turn it on.
  • Then restart your phone.
  • Now go back to the settings menu and tap on Airplane mode.
  • This time turn off the toggle for Airplane mode.
  • Now let your phone connect to the network again. After the connection, open up the Spotify application.

If Spotify crashes even after this, try the next solution.

Reset Network Settings:

You could try a network reset if the above method does not help. This will clear all your network settings, removing any bug causing internet issues between your phone and the Spotify application.

  • Open up Settings on your phone.
  • Go to System Settings.
  • Tap on Back up and Reset.
  • Go to Reset Network Settings.
  • Tap on “Reset Network Settings” to confirm your action.

The interface on your phone might be different. You will not find the network reset option by following the abovementioned steps. But you can search for “Reset Network Settings” in the search bar of your Settings menu, and the option will appear in the results section.

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If resetting the network settings does not fix your issue, try the next solution.

Restart your phone:

A simple fix that you can try is a restart. Most software issues can be fixed with a single restart of most electronic devices. And an Android phone is no exception.

  • Press and hold the volume up + power button.
  • You will see a restart button pop up on your screen. Tap on it and wait till the phone restarts itself.

Try the next solution if the restart does not solve your issue.

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Clear the app from memory:

Sometimes restarting is not enough to eliminate simple software issues. You will have to clear from the recent apps menu. For that, drag from the bottom of the screen, and you will see the recent apps menu show up on your screen. Swipe the Spotify app from this list to remove it from memory. Once the app is removed from your memory, load it up again. Now, try using the application again.

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If Spotify still does not work correctly, try the next solution.

Force stop the application:

Android has an option to force-stop an application from the settings menu. It eliminates all possible instances of an application running in the foreground or background of the smartphone. This could help with your Spotify application issue as well.

  • Open up Settings on your phone.
  • Go to Apps.
  • Find Spotify in the list of apps that show up. Once you find it, tap on it.
  • Then tap on the Force Stop button. This will forcefully terminate the Spotify application entirely on your phone.
  • Now open up the application again.

If it still does not work correctly, try the next solution.

Clear app cache:

The cache for every application is stored on a smartphone to ensure a fast and seamless experience. But if there is any issue with the cache data, that would also affect the app’s general functionality. Even with the Spotify application, that could be the issue. To fix this, you need to clear the app cache.

  • Open up Settings on your phone.
  • Go to Apps.
  • Find Spotify in the list of apps that show up. Once you find it, tap on it.
  • Then tap on Storage.
  • Tap on Clear cache.
  • Finally, tap on clear cache again to confirm your action.

Try the next solution if clearing the cache data does not fix your Spotify crash problem.

Clear app data:

Any application on an Android phone collects data over time. This contains information about login, usage, and more. If there is any inconsistency with the application data, that will affect the app’s general functionality as well. Even with the Spotify application, that could be the issue. To fix this, you need to clear the app data.

  • Open up Settings on your phone.
  • Go to Apps.
  • Find Spotify in the list of apps that show up. Once you find it, tap on it.
  • Then tap on Storage.
  • Tap on Clear Data.
  • Finally, tap on precise data again to confirm your action.

Try the next solution if clearing the cache data does not fix your Spotify crash problem.

Update the application:

If you are using an old version of Spotify and your phone is running on the latest version of Android provided by your OEM, the app might be incompatible with your OS. You need to update the Spotify application to the newest version to fix this.

  • Open Google Play Store on your phone.
  • Search for Spotify.
  • Once it shows up in the results section, tap on it.
  • Then tap on the app to open it up. You will see an update button next to it.
  • Tap on the update button and wait till the installation is complete.

After the installation is complete, reopen the Spotify application. Try the next solution if you encounter sudden Spotify crashes and pauses even after this.

Reinstall the application:

Sometimes simply updating the application is not enough. You might need to uninstall or delete the app from your phone completely and then try installing it again on your phone.

  • Open up Settings on your phone.
  • Go to Apps.
  • Find Spotify in the list of apps that show up. Once you find it, tap on it.
  • Tap on Uninstall.
  • Then tap on uninstall again to confirm your action.
  • Wait till the uninstallation is complete. After that, restart your phone.
  • After the restart, open Google Play Store on your phone.
  • Search for Spotify.
  • Once it shows up in the results section, tap on it.
  • Then tap on the app to open it up. You will see an install button next to it.
  • Tap on the install button and wait till the installation is complete.

If you encounter sudden crashes and pauses in the app even after this, try the next solution.

Factory reset your phone:

The next thing you can try is the factory reset. A factory reset clears up everything on your phone, and your phone boots up like it was when you first bought it. Remember to backup anything important to you before you go ahead with this process.

  • Open up Settings on your phone.
  • Go to System Settings.
  • Tap on Back up and Reset.
  • Go to Factory Reset.
  • Tap on “Factory reset” to confirm your action.

The interface on your phone might be different. You will not find the factory reset option by following the abovementioned steps. But you can search for “Factory Reset” in the search bar of your Settings menu, and the option will appear in the results section.

If you encounter sudden crashes and pauses in the app even after this, try the next solution.

Report to Google and Spotify:

If none of the above solutions worked for you, you should report to Spotify and Google about this bug. They will respond to you or push out an update to fix the issue.

So these are all the solutions to fix Spotify Crashing, Pausing, or Not Working after the Android 12/13 update. If you have any questions or queries about this article, comment below, and we will get back to you. Also, check out our other articles on iPhone tips and tricks, Android tips and tricks, PC tips and tricks, and much more for more helpful information.

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