Ubisoft can sometimes be confusing for many users; just due to several wrong settings, the Ubisoft Connect application may stop working, and you are further unable to access it. So, it is very important to make sure that you do not make any changes that you don’t know about.
However, talking about the Ubisoft Connect application, we all know that it is a digital distribution, rights management, multiplayer and communications service which Ubisoft develops. But, unfortunately, after the recent patch update, the application is unable to connect to the server as it shows a connection lost error, as per some Windows 11 users. That’s why we are here with some methods using which you can surely able to fix the issue. So, let’s get started.
How To Fix Ubisoft Connect Connection Lost Error
There could be different reasons behind this error, such as a poor internet connection, low spec PC, outdated GPU driver and OS, etc. Don’t worry! We have mentioned all the methods that are applicable to fix this issue. So, let’s start with them.
Method 1: Update Your Network Adapter Driver
The first thing you need to try out is to update your network adapter drivers. Yes, you heard it right; many users previously reported that this helped them to fix the Ubisoft Connect connection error. So, why not you try this out? Here is the instruction that you need to follow:
- First of all, open the Device Manager.
- Then, hover to the Network Adapter section.
- After that, click on it and select the Update button.
- That’s it. Now, wait until it checks for update and install it on your PC.
Method 2: Reset TCP/IP Stack
Another fix that you can perform is to try resetting the TCP/IP stack. So, in case you don’t know how to do it, follow the steps mentioned below:
- Initially, hit the Windows and R altogether to open the Run box.
- Then, search for cmd and open it as administrator.
- After that, use the command one after the other and press Enter.
netsh int ip reset c:\resetlog.txt netsh winsock reset ipconfig /flushdns
- Finally, type exit and press Enter.
Method 3: Disable Proxy Settings
Disabling the proxy settings will be another option that you have. So, here is the instruction that you need to follow:
- First of all, launch the Control Panel and hover to the Network and Internet.
- Then, click on the Internet Options.
- After that, switch to the Connections tab. Then, under the Local Area Network (LAN) settings section, select the LAN settings.
- Now, just uncheck the box located in front of the Use a proxy server for your LAN and hit the OK.
Method 4: Change DNS Settings
Did you try this before? Well, if not, then make sure to try this once, as this has the potential to fix the issue. To change your DNS settings, here are the steps that you need to follow:
- First of all, Open Network & Internet settings by right-clicking on the Network icon.
- Now, switch to the Status tab and click Change adapter options.
- After that, right-click on the Wi-Fi and click on the Properties option.
- Now, one by one, select the Internet Protocol Version 4 (TCP/IPv4) or Version 6 (TCP/IPv6) under the This connection uses the following items section. Then, click Properties.
- Then, under the Use the following DNS server addresses: use the following DNS records respectively.
Prefered: 18.104.22.168 Alternative: 22.214.171.124
Preferred: 2001:4860:4860::8888 Alternative: 2001:4860:4860::8844
So, that’s how you can fix the Ubisoft Connect connection lost error. We hope that this guide has helped you. But, in case you have any doubt regarding the error, feel free to ask us in the comment section. Our team will surely help you.