How to Fix Zoom video not working in Windows or macOS

When it comes to video conferences, Zoom is the first name that comes to our mind. In the time of Coronavirus, Zoom is helping people to work from home. It is also helping many students with their education. Whatever be the reason for you to use Zoom, you don’t want glitches interrupting your video calls.

Zoom has amazing features, and it’s also constantly updating to be more useful for its users. Still, some users are having a problem where they are unable to see the video when they are using Zoom. If you are also facing this type of problem, then continue reading.

What is causing this problem? 

Most of the time, the problem is not with Zoom; it is because of the Webcam of your device. Zoom is available for both Windows and Mac operating systems. You can use some easy steps to fix this issue. Other than the Webcam issue, there can also be some minor issues that you can troubleshoot by following the methods given below.

Solutions to fix Zoom video not working problem: 

Method 1: Giving Permission to Zoom to use your Webcam 

Sometimes, Zoom is blocked from your device to use the webcam. So, the first thing is to go to your device settings and allow Zoom the right to use the webcam.

Windows operating system users can follow these steps.

• Go to the Start Menu and search for Webcam.
• Click on the Choose which apps can use the camera option.
• Scroll down until you find the Zoom option.
• And verify if the box beside Zoom is checked.
• If not, then check the box to allow Zoom the permission to use the webcam.

If you are using a Mac operating system, then follow these steps.

• Go to the System Settings.
• Choose the Security and Privacy option.
• You have to put a password to make the changes.
• Find the Camera option and make sure if the box beside Zoom is checked.
• If not, then you need to check the box to allow Zoom to use the webcam.

Now verify if you can run the video camera now in your Zoom app.