In today’s world of technology, video streaming services have become hugely popular. We have a lot of options on Netflix, Amazon Prime Videos, Hulu, etc. A lot of more prominent brands are venturing into this arena to showcase their set of niches and the latest entrant in this field is Disney. Disney has recently launched its video streaming service, Disney Plus which is officially known as Disney+, in an effort to challenge the already booming video streaming market. Though there are some common problems faced by users, and in this post, we will guide you through all the common issues of Disney Plus and how to fix them.
Notably, Disney+ is currently available in the US, Canada, and the Netherlands region. What is more surprising is that it has got an overwhelming response from video streaming users, thanks to the content Disney has on its plate to offer. However, if you are in the UK then, you might be disappointed as the Disney+ service will arrive somewhere in 2020. Besides, there are some common problems that users have come across, and we will help you with its possible solution in this post. So, without any further ado, let us get straight into the article itself.
Disney+ – Overview
There is no introduction required for the content Disney can provide. Disney+ is probably the best way to showcase the content Disney has up its sleeves. The purpose is pretty straightforward, Disney+ is a one-stop-shop to watch classic Disney animated movies, Pixar, Star Wars, Marvel, 20th Century Fox content, etc in one place.
Users not only get to see classic Disney content but also its biggest original show, “The Mandalorian,” which is an action TV series based on Stars Wars. Moreover, eventually, Disney+ will add new and original content from all its banners like Marvel, Pixar, 20th Century Fox, etc, and will take head-on with video streaming giants like Netflix, Apple Plus, and Amazon Prime videos.
Also Read: How to Change the Language on Disney Plus
Disney+ issues and its workaround
Disney has officially acknowledged the overwhelming response that its streaming service, Disney+ has received and they have also acknowledged the issue users have reported to them.
Let us take a look at the most common issues and possible solutions faced by users on Disney+:
I can’t log in to Disney+
If you cannot log in to your already created Disney+ account then below you can follow the currently feasible solution for getting around it.
Unable to connect to Disney+
As already mentioned, Disney+ has received an overwhelming response from users, and thousands of people might be trying to connect to Disney+ at once. This might be the root cause of this error. Besides, if you’re getting an “unable to connect” message followed by a toast message “There seems to be an issue connecting to the Disney+ service”, it is due to the issues with the server.
Disney+ error code 39
Error code 39 means “The video you are trying to watch cannot be watched at this time. This could be a rights availability or other issue with Disney+.”
Disney+ error code 41
Error code 41 means “We’re sorry, but we cannot play the video you requested”. This is quite a common video playback error you might have come across on YouTube as well.
Disney+ error code 42
Error code 42 means “Please check to see that you are still connected to the Internet and try again (Error Code 42)”.
Disney+ error code 76
Error code 76 means “We’re currently experiencing slow Internet connection speeds.”
Disney+ error code 83
Users have reported this issue quite a number of times and this seems to be related to the Disney+ app running on mobile or using mobile hotspot.
Disney+ error code 86
Error code 86 means “We’re sorry; this account has been blocked”. This is a pretty scary error if you came across one.
Cannot find the Disney+ app in the different app store
So, there you have it from my side in this post. I hope you guys were able to find the solutions to the common problems you might have come across while operating the Disney+ video streaming app. Drop a comment below if your issue is not listed in the above list of problems and their solution. Until the next post…Cheers!