Most of the players enjoy playing Destiny 2 would like to use the Destiny 2 companion app on their iOS or Android devices. There are many advantages of using a companion app like you can be a Guardian and inspect all the weapons, armors, etc. Moreover, you would be able to create and manage Clan, search filter Fireteams, and much more.
However, many people have reported that the Destiny 2 Companion app is not working or not responding to their iOS and Android devices. So what is probably causing the issue, and how could you fix it?
Table of Contents
- 1 Fix Destiny 2 Companion App not Working on iOS or Android
- 2 Conclusion
Fix Destiny 2 Companion App not Working on iOS or Android
There are various factors on the Destiny 2 Companion app, not Working issue. However, the issue can be occurring due to simple reasons like Authentication error, connection issues, outdated app, etc. In this article, we will discuss a few solutions that you can try to Fix the Destiny 2 companion app not working issue, that will be mention below.
Method 1: Updating Destiny 2
There might be bugs and errors on the current app that you are using, the update comes with bigs fixes. So it will be best if you update the app from Google Store or App Store to fix the issue. Moreover, the error can be due to compatibility issues. However, Bungie also updates Destiny 2 with compatibility fixes. The steps mentioned below are for Android devices only. If you are using an iOS device, then go to App Store, search for the app, and update it.
Step 1) Firstly, launch the Google Play Store on your Android phone, then click on the hamburger icon or slide left to right to bring the Google Play Store menu. Then from the menu, go to the My Apps & Games option.
Step 2) On the next page, go to the Installed tab, now scroll and find the Destiny 2 Companion App from the application list that is installed on your device.
Step 3) Lastly, click on the Update button. It may ask you to choose a network, select your preferred network, and start installing the update.
Method 2: Force Close or Clear the Cache and Data- Destiny 2
The destiny 2 companion app not working might just be a temporary glitch. To fix it, you only have to force close the app and relaunch it again. To do so, go to Settings on your Android device, then go to Apps.
For iOS devices, just clear the app from the RAM and launch it again. Go to settings to check for additional settings to force close the Destiny 2 Companion app.
On the applications settings, scroll down the applications list and search for Destiny 2, click on it, and on the next page, click on the Force Stop button, Confirm, and the app will be closed.
Now, simply launch the app by clicking on the Destiny 2 icon on your Smartphone, and the error might be resolved by now. However, if that doesn’t work, you might want to clear the App Cache and Data.
Therefore, on your Android phone, go to Settings>Applications/ Application Manager. Now, search for Destiny 2, click on it, then on the Destiny 2 App info page, click on the Storage option.
Click on the Clear Data and Clear Cache button to clear Destiny 2 cache and data. Then simply launch the app and check whether the issue has been solved or not.
Method 3: Re-logging into Destiny 2
Terms of Conditions might have been changed by Bungie Inc if you haven’t accepted the new TOC. This might cause the Destiny 2 companion not working issue.
However, to fix it, you must log out and log back into your account then accept the TOC prompt.
Open up the Destiny 2 Companion app on your iOS or Android, then click on the More tab below. From the menu, click on the Settings option, then scroll down and click on the Sign out button.
If this also doesn’t work, then try combining the previous method to clear the cache and login to Destiny 2. Or you can also update the app, then log out and log back in, try different combinations if any works or not.
Method 4: Reinstalling Destiny 2
If the Destiny 2 Companion app files have been corrupted due to some reason, the app will stop working. To fix it, reinstalling the app is your best bet.
On your iOS device, simply press-hold the app icon for a few seconds, then click on the x icon and uninstall the app.
Then you can download the app again from the App Store. This should fix the Destiny 2 companion app no working issue.
However, for Android devices, you can go to Settings>pplications> Destiny 2 and then click on the Uninstall button.
Also, you can press the Destiny 2 icon for a few seconds and then select uninstall from the prompt. After that, download the app again, go to Google Play, search for Destiny 2 companion app, and Install it.
Method 5: Reset your iOS or Android Device to Factory Defaults
If none of these above solutions works for you, then the last thing you can try is to reset your iOS or Android device settings to Factory defaults.
However, it is not advisable to do so. Even if you do so, make sure you have taken a backup.
To reset your phone settings for iOS and Android, you can probably easily find that option in the System Settings. If resetting your smartphone doesn’t work, either try using anther wi-fi connections and networks.
If the Destiny 2 companion app is not working on your iOS or Android device, then the first thing you can try is to try connecting to different networks and see if it works. You can also open up your browser and check if the Destiny 2 server is down.
Moreover, go to Google Play Store or App Store and check if there is an update available for Destiny 2. If there is an update, then update the app, clear the app from RAM and run it again.
If the issue is due to internal file damage, then you must uninstall the app from your iOS or Android device. Then install the app again from the Google Play Store or App Store. It should fix the issue. Lastly, if nothing works, try resetting your smartphone settings to Factory defaults.