How to Fix If Diablo 4 Freeze on Character Selection or Creation

Blizzard Entertainment has done a great job with the hack & slash kind of action-adventure video game called ‘Diablo IV’. It’s the fourth main instalment in...

Subodh Gupta

Last updated on September 30, 2023

Subodh Gupta

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Subodh loves to write content whether it may be tech-related or other. After writing on tech blog for a year, he becomes passionate about it. He loves playing games and listening to music. Apart from blogging, he is addictive to the gaming PC builds and smartphone leaks.

Blizzard Entertainment has done a great job with the hack & slash kind of action-adventure video game called ‘Diablo IV’. It’s the fourth main instalment in the Diablo family that has been released in March 2023 which was highly anticipated. Although with this beta release, several players are having some issues due to bugs and errors unexpectedly. Meanwhile, some players are reporting that Diablo 4 freeze on character selection or creation has been affecting them a lot.

This particular issue is quite frustrating and players become unable to progress in the game because advanced appearing buttons are greyed out or inaccessible. Now, if you’re also facing the same kind of issue then nothing to worry about. Luckily, here we’ve shared with you possible workarounds that should come in handy. Well, there can be multiple possible reasons applicable behind the Diablo IV stuck-on character selection issue. Now, without wasting any more time, let’s jump into it.

1. Restart the Diablo IV Game

First of all, you’ll have to reboot the Diablo IV game to ensure there is no issue with the temporary glitches or system conflicts whatsoever. A normal reboot mostly works flawlessly than performing other troubleshooting methods. If the game is stuck on the screen while character selection or creation then press the Alt+Tab keys to get out of the game screen first. Then you can close the game via Task Manager and relaunch it.

4. Verify and Repair the Game Files

Sometimes issues with the corrupted or missing game files on the PC might occur several conflicts when it comes to launching the game or during the gameplay. Luckily, you can easily verify and repair the installed game files on the PC version with the help of the game launcher by following the steps below.

Launch the Battle.net client on your PC.
Now, click on the Diablo IV that you’re trying to repair.
Click on the cogwheel icon (settings) next to the Play button.
Select Scan and Repair > Click on Begin Scan.
Wait for the repair to finish > Once done, close the launcher, and reboot the PC to apply changes.

5. Check the Diablo IV Server Status

Sometimes issues with the technical glitch or server downtime of Diablo IV might trouble with the game running as well as a freezing issue while character selection. Any kind of server outage can occur such issues whatsoever. Make sure to check out the Diablo IV Server Status via DownDetector to get to know if there is an issue with the game server or not. At the time of writing this article, we can see that there are a few server issues visible in the last 24 hours.

Do keep in mind that sometimes waiting for a couple of hours might fix the server-related outage issues quite easily. You can also follow the official @Diablo Twitter handle to check for all the reports, latest news, and updates.

That’s it, guys. We assume this guide was helpful to you. For further queries, you can comment below.

How to Fix If Diablo 4 Freeze on Character Selection or Creation