Though PlayStation 4 is one of the best in class gaming consoles in the gaming market without any doubt, it has some of the issues as well that a few users may encounter in some cases. Well, the PS4 Error Code NW-31473-8 is one of them and some of the PS4 users randomly seeing the mentioned error code while attempting to launch any games or apps or even creating a party with friends online. So, if you’re also one of the victims then check out the troubleshooting guide below.
So, it seems that there can be multiple reasons behind this issue which all the affected console users should know and try to fix by themselves. There may be PlayStation Network connectivity issues, inconsistent TCP/IP, improper network setup, etc. If in case, the PSN connectivity problem is there, you have to wait further until the server gets fixed.
Table of Contents
How to Fix PS4 Error Code NW-31473-8
Now, without wasting further ado, let’s jump into it.
1. Check PSN Server Status
You can simply head over to the PlayStation Network Service Status page to check whether there is any server downtime or maintenance process ongoing or not.
Now, if there is an issue with the server then you should have to wait. There is nothing else to do from your side.
Otherwise, if in case, everything seems working at the PSN Service then check the next method.
2. Restart or Power Cycle your Router
It’s also recommended to either simply restart your Wi-Fi Router once which can definitely clear some of the system glitch or connectivity issues.
However, if the normal boot doesn’t work for you, make sure to perform a power cycle to your router.
- To do this, press the power button of your router and completely turn it off.
- Next, unplug the power cable from the router and the power source.
- Wait for at least 30 seconds and then plug back in the power cable and turn the router on.
- Once your PS4 turned on, the Error Code NW-31473-8 should have gone now.
3. Reset your Router
If the restarting or power cycling method doesn’t work for you then make sure to reset the router also. Resetting the router or any kind of device will simply wipe out all the temporary files, system glitches, other performance-related issues to the device.
- Most of the Wi-Fi Routers do have a Reset button or a Reset pinhole at the backside of the device.
- If your router has the Reset button then press and hold it for around 10 seconds until the LED indicators start flashing.
- Whereas if your router has the Reset pinhole then use any pin or paperclip to insert into the pinhole and long-press the inner button for around 10 seconds until the LED lights start blinking.
- Once done, release the button and wait for the LED lights to go back in normal mode.
- Next, log into the router page according to the brand and set up all the required IP address, Subnet Mask, Gateway details, DNS details, etc.
- Once the setup process is done, connect your PS4 console with the Wi-Fi network and check for the issue again.
4. Check PS4 Network Settings
It’s also possible that the PS4 network settings can be messed or not properly configured in some cases. So, checking and adjusting the network configuration on PS4 is also necessary.
- Turn on your PS4 console > Go to the main dashboard.
- Use your controller to access the Settings menu.
- Select Network > Choose Set Up Internet Connection.
- Choose Wi-Fi or LAN Cable according to your usage.
- Select Custom > Choose Automatic for the IP Address Settings.
- Choose Do Not Specify for the DHCP Host Name.
- Select Manual for the DNS Settings > Input 220.127.116.11 for the Primary DNS.
- Input 18.104.22.168 for the Secondary DNS.
- Select OK and head over to the next option > Choose Do Not Use for the MTU Settings & Proxy Server.
- Once everything set up completely, restart your console from the main menu.
That’s it, guys. We hope you’ve successfully fixed the PS4 Error Code NW-31473-8 by following this troubleshooting guide completely. For further queries, you can comment below.