Fix: Hisense TV Internet Connection Not Working, Slow or Dropping Out

You won’t break the bank buying a Hisense TV because they usually offer great value for their price. Recently, they’ve added gaming features such as variable refresh rate (VRR) support, making them competitive with some other brands. Despite this, their TVs can also experience quality problems such as motion problems and uniformity problems.

But, unfortunately, there is some issue with the Hisense TV. Yes, for some users, the Hisense TV internet connection is not working or is slow or even sometimes dropping out. But, nothing to worry about as we have some fixes that will help you resolve the issue. Therefore, if you are facing this issue, make sure to perform the fixes mentioned below. 

How To Fix Hisense TV Internet Connection Not Working, Slow or Dropping Out

There are some fixes that will help you resolve the Hisense TV internet connection not working, slow, or dropping out that we have mentioned further in this article. So, if you are facing this problem, make sure to check them out:

Fix 1: Reboot Your TV

When it comes to fixing the Hisense TV internet connection not working, slow, or dropping out errors, rebooting your TV will be the right solution, as this can resolve any type of error. This fix has previously proved helpful for many users, who report that after restarting their TVs, their WiFi worked again.

Random temporary bugs and glitches cause, most of the time, this kind of error. As a result, the hardware is not functioning properly. Thus, when you reboot your system, you are able to fix all of these issues. You should restart your HiSense TV and reconnect it to WiFi to see if everything is working as it should.

Fix 2: Clear the Cache Data Of Your TV

There is a possibility that you are getting this error due to the stored cache data if the error still persists. In order to resolve this problem on your HiSense TV, we recommend clearing its cache data. I personally used this solution to resolve the Hisense TV connection not working or slow or even sometimes dropping out issue, and you all know how it worked for me.

Hence, you can also test this and let us know if it works. In regards to the steps, there are different steps depending on the model you’re using. You can look for it on Google using the model number for your HiSense TV.

Fix 3: Check The Distance Between the TV And the Router

If you’ve already cleared your TV’s cache but are still encountering the same error, there’s a possibility that your router is placed at a bit shorter distance from your TV. That’s why this error occurs.

Your TV and router shouldn’t be more than 10 meters away from one another, so you need to be very sure about this. Hence, keep it close and let’s see if the issue is resolved. It’s most likely that the problem will automatically resolve this time around. 

Fix 4: Check The Connectivity

It is possible that your router or modem is not providing you with the proper speed, causing this error. Thus, it is important to verify that the WiFi connection is stable and the connection speed is reasonable.

Your TV may become disconnected automatically because of a fluctuating connection, but if you keep trying to connect to it, the TV may find it difficult to connect, and therefore, it may turn itself off after some time. To check your connection speed, please visit the Ookla Speed tester website. Nevertheless, if you experience poor connection speed, you may want to contact your ISP provider and ask them to fix it.

Fix 5: Try Using A Wired Connection

After speaking with your ISP provider, if they tell you they will fix the issue within 24 hours, you will have to do something until they do. It is sometimes possible, therefore, to connect your HiSense TV to a WiFi network using an ethernet cable.

In many cases, users were able to resolve the problem of WiFi not working or turning it off by turning it off or unplugging it. Why not give it a try? If you still encounter errors, try using a wired connection instead. Nevertheless, there is no need to worry! In case Hisense TV connection is not working or slow or even sometimes dropping out even after trying this fix, make sure to check out the fixes.

Fix 6: Reset Your TV

Is your HiSense TV still giving you the connection is not working or slow or even sometimes dropping out errors? Yes! If so, what should you do next? If you are concerned about this situation, don’t worry; there is another option available to you. Since you can already read the heading, you must reset your TV.

You should keep in mind that doing this will erase every app installed on your TV before proceeding. The applications will need to be reinstalled, so you will need to do so. Therefore, if you have no problem with this, let’s suggest that you reset your HiSense TV and see if the connection is not working or slow or even sometimes dropping out error gets resolved.

Fix 7: Power Cycle Your Router

In case you are still experiencing connection problems, turn your router off and on again. Your router or modem may contain some random bugs or glitches that are the cause of this problem. Therefore, it will be automatically deleted when your router is powered off. It will take a minute for the wires to reconnect after you turn off the power and plug them in after a minute. After that, you should wait for all LEDs to begin blinking before turning on the power button.

Fix 8: Contact To Support Team

It’s unfortunate that none of the above fixes have helped you, but your last option is to contact HiSense’s official support team. There is a possibility that we may have missed some other possible fixes because they will surely be able to help you with the Hisense TV connection not working or slow or even sometimes dropping out error.  

So, that’s how to fix the Hisense TV internet connection is not working or slow or even sometimes dropping out. We hope that this guide has helped you. Meanwhile, in case you need more info, comment below and let us know.