Fix: PS5 BT Sport App Not Working or Crashing issue

The BT sport application is a fantastic sport application that lets its users enjoy sports channels live on the go in high definition. They also offer long-form highlights, full replays, and short important moment clips.

It is a must-have application for sports enthusiasts, but it can be frustrating if this application suddenly stops working entirely. This application is available for PS5 users, and several PS5 users have taken it to forums saying the BT sport stopped working on their consoles. To fix this, we have compiled a possible list of solutions. Undoubtedly one of these solutions will solve your problem. So without any further ado, let’s get into it.

How to Fix BT Sport App Not Working or Crashing on PS5?

BT Sport

There are several reasons why this could be happening with your PS5. The most common scenario is that the application could be under maintenance for security reasons. The servers might be busy or down due to several active users, or an outdated version of the application could be running on your device.

Let’s take a look at all the possible solutions here.

Update the application:

The PS5 is new to the market, and the developers of the BT sport app have to work on an update to make the application compatible. So if you have an older version of the application installed on your PS5, it won’t work.

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Navigate to the store application on your PS5, search for the BT sport application and once you find it, tap on the update button to install it on your console.

Once the update is complete, restart the PS5 and try using the application again. Try the next solution if the app does not work even after the update.

Clear the application data:

Deleting the application storage won’t delete the app itself.

  • From the PS5 home page, select the settings icon in the top right corner.
  • Select Saved Game and Game/App settings.
  • Then select Saved Data(PS5).
  • Then go to console storage and select Delete.
  • Finally, choose the BT sport application and tap on Delete.
  • Click on Ok to confirm your action.

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Now try using the app again. You will have to log in again, and it will be like using the app for the first time.
Try the following solution mentioned below if you encounter the same issues as before.

Reinstall the application:

Due to some technical inconsistencies, the app could be misbehaving. This is mainly related to the faulty installation of the application. To fix this, you need to reinstall the application.

To uninstall the application, go to the home menu, highlight the application, and press the Options button. Then select Delete, and the application will be deleted from your device.

Now to install it again, head over to the store application on your PS5, search for the BT sport application and once you find it, tap on the install button to install it on your console.

After this, open the BT sport application and try using it again. If you encounter the same issues, try the next solution mentioned below.

Reset the PS5:

Resetting the PS5 will set it back to its factory defaults. You can try this to fix the problem with the BT sport application.

  • From the PS5 home page, select the settings icon in the top right corner.
  • Select System Software.
  • Select “Reset Options.”
  • Now select “Reset your console.”
  • Finally, select “Reset” and wait till the process completes itself.

Now try using the app again. If you reencounter the same issues, try the final solution mentioned below.

Contact customer support:

The final solution that you can try now is contacting the customer support of the BT sport app. They will let you know if there is maintenance going on for the app or a server issue in your region. They might even inform you that your country is no longer available for BT sport app streaming. In that case, you can start using a VPN and switch to a region in which the BT sport app is available for streaming.

So these are all the solutions for the BT sport application not working on PS5. If you have any questions or queries about this article, comment below, and we will get back to you. Also, be sure to check out our other articles on iPhone tips and tricks, Android tips and tricks, PC tips and tricks, and much more for more helpful information.

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