While we’re seeing AMD dominate Intel lately, several Radeon RX 5700 XT user reports are now surfacing detailing regular crashes and a black screen issue. The issue seems to be appearing at random without any specific trigger. Of course, bugs and glitches aren’t specific to the Radeon RX 5700 XT and can happen with all graphic cards out there.
However, the case of the Radeon RX 57000 XT graphic card black screen is occurring on a larger scale. We’re now seeing numerous threads on sites such as Reddit with reports of crashes and the black screen issue. One thing common between most reports is that the crash occurs at random times. Hence, even while browsing the web, watching media, or playing games, the screen automatically goes black.
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Needless to say, users are bugged with the issue since at present there does not seem to be any guaranteed fix. Fortunately, the company has replicated the issue and have listed a temporary workaround in their latest driver release notes (20.0.3). AMD has asked Radeon RX 5700 XT users who are facing the black screen to disable hardware acceleration in applications running in the background.
“Some Radeon RX 5700 series graphics users may intermittently experience a black screen while gaming or on desktop. A potential temporary workaround is disabling hardware acceleration in applications running in the background such as web browsers or Discord.”
