Method 5: Overview of Samsung TV Sound Settings
Check with the Sound setting from the Samsung TV menu that the external/internal output is provided correctly. Also, check the speaker’s wire and connect the external speaker with other devices to check if they are working and transfer the sound to the TV’s internal speaker.
Method 6: Restart The Samsung TV
Another easy troubleshoot is to reset the power cycle of your Samsung TV. Sometimes a reboot of the device can resolve many bugs in your TV. First, remove all connect wires and the power cable. Wait for two minutes and then again connect all the cables, then restart the TV. Now again, check the sound with playing any content that contains sound.
The following method is an in-built tool in your Samsung TV. First, run the Sound diagnosis test tool from the setting to check any hardware fault in your TV. However, every model is different for the diagnostic test, but the general steps are to run the tool.
- Press the Menu button from the Remote.
- Then move to the Support option.
- Now navigate to the self-diagnosis and then select Sound test.
- In the test, the TV will play a melody to check the inbuilt speaker.
- If you hear the sound, then the issue might be with your external speaker. If not then there is some problem with your TV’s sound circuit.
- In that case, contact the service center or call the helpline number of Samsung for better assistance.
Method 8: Factory Reset Samsung TV
You can also consider the Samsung TV as a bigger version of your smartphone with fewer features. The Samsung Tv has a vast library of apps, and most of them we installed on our TV. However, due to memory or temporary file or cache, it may have some issues. Try to reset the TV from the setting and check the sound system is working or not.
- Press the menu button in the remote and navigate to settings.
- Then tap on remote in General or support option.
- Next select self-diagnosis.
- After that, choose Reset to reset the TV and then follow the on-screen instructions. It may ask you for the passcode then enter “0000” to proceed.
Method 9: Use Original Remote
Nowadays, we use smartphones a lot, and many smartphones have an inbuilt infrared feature. It’s pretty handy that we use Remote applications to operate many devices. However, sometimes due to technical glitches or errors, some of the features couldn’t work correctly. The sound button is one of them. We recommend that to use only the original remote that comes with your TV. If that one is broken or lost, then buy the genuine compatible remote from the official store or website and check once with the sound button if it’s working or not.
Conclusion
Here are the fixes for the Samsung Tv volume not working. We hope now you can troubleshoot your TV by yourself. If you face any difficulty while applying the methods, then follow the user manual for more information. If you have any other method to fix the issue, let us know in the comment box. Don’t forget to bookmark our website for useful tech-related content.
