The Nintendo Switch is a video gaming console that’s developed by Nintendo, released back in 2017. It’s a hybrid console that can be used as both a home console & a portable device. It basically transforms the home console to a handheld that offers you to play favorite games anytime, anywhere. If you’re also facing the same issue, check the steps on how to fix Nintendo Switch Error: The Software Was Closed Because An Error Occurred.
The standard edition has a dock connector for the TV casting and a removable Joy-Con controller. However, some of the Switch users may experience a force close while playing any game. But some of the users have started reporting that during the gameplay, the game crashes automatically and the system throws an error message something like “The Software Was Closed Because An Error Occurred.” So, if you’re one of them and want to know more about it or fix it, then check this troubleshooting guide.
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Fix Nintendo Switch Error: The Software Was Closed Because An Error Occurred
According to plenty of affected Switch users, they have tried multiple steps in order to fix this error like rebooting Nintendo Switch, Power cycling, checking for the corrupted data, reinstall Nintendo firmware, moved the game to SD card, reinstalled SD card, performing a factory reset, and more. However, none of these methods or tricks come in handy for most of the users.
Meanwhile, some of the users have reported that the game mainly crashes or this particular error message appears only when using the primary Nintendo account. We’ve shared some more possible workarounds below that you should try.
1. Restart Switch
- Press and hold the Power button for around a couple of seconds in order to turn off the Switch.
- The Power menu will appear > Select Power Off.
- Wait for a few seconds until the switch turned off completely.
- Now, press and hold the Power button again for a couple of seconds in order to turn on the switch.
2. Check Software Update
- Connect your Nintendo Switch to the internet at first.
- Head over to the Home menu > Select System Settings.
- Choose System > Select System Update.
- Now, wait for a few seconds in order to check for the available update.
- If there is a new update available, simply download the update.
- Similarly, you can head over to the Home menu > Select the particular game icon that you want to check whether there is any update available or not.
- Next, press the Add (+) button or Minus (-) button from the Switch > Select Software Update.
3. Reinsert the Game Card
If you’re experiencing issues with the gameplay or even launching the game on Nintendo Switch then try removing and reinserting the game card properly. Ensure that you’re not playing any of the games at that time. Just head over to the Home menu and switch off the console before pulling out the game card. Once done, wait for a couple of seconds and try reinserting it. Now, restart your Switch and try running the game again.
4. Check Corrupted Game Data
- Head over to the Home menu on Switch > Select System Settings.
- Scroll down to the left side and choose Data Management.
- Select Software from the right-side.
- Choose the specific game software and select Check for Corrupt Data.
5. Remove and Reinstall Game
- Jump to the Home menu > Select System Settings.
- Scroll down and select Data Management.
- Choose Software > Select the particular game and delete it.
- Now, restart the Nintendo Switch once.
- Finally, search for the deleted game and reinstall it again.
- Try running the game and check for the issue.
6. Perform Factory Reset
- Go to the System Settings menu under Games and Apps.
- Select System > Go to Formatting under the System menu.
- Select it > Search for Initialize Console & choose it.
- Then you will need to confirm the factory reset by choosing Next.
- Wait for a few seconds or minutes in order to delete the system data and restore it to default.
- Restart the Switch and log into the Nintendo account.
- Connect to the internet.
- Download the game and try running it.
7. Use a Secondary Account/Profile
Sometimes it can possible that due to some technical or server-related or even account-related issues, Nintendo Switch users can find it difficult to launch or play the game due to the force crashes. It also can be possible that the game crashes because some of your friends are online, according to some of the affected users. So, it’s better to create a secondary Nintendo account or a secondary profile and run the game using it. That means neither you need to worry about account issues nor getting friends online issues.
That’s it, guys. We hope that you’ve found this troubleshooting guide helpful. Feel free to ask in the comment below for further queries.