If you’re using a Wi-Fi connection, try moving closer to the router or restarting the router. However, if you’re using a cellular data connection, make sure you have a strong signal, and if you don’t, move to a place with better signal strength. If your internet connection is fine and you still face the issue, move down to the following solution.
Force Restart the Spotify App
Another thing you should do is force restart the Spotify app. To do this, close the app and then reopen it. Ensure you remove the app from the recent apps section before opening it again.
If you have an Android phone, you can even force-stop the app. To do this, follow these steps:
- Open the Settings app on your Android device.
- Tap Apps or Apps & notifications.
- Tap Force stop again to confirm.
- Open Spotify and try to connect again.
Once done, the No Internet Connection Available error should be fixed. If you still see the error, move down to the next solution.
Restart your Phone
Another solution is to simply restart your phone. This can often fix minor glitches and help clear up any internet connection issues.
On Android:
- Simply press and hold the power button of your device until the power menu appears.
- From the list of options, select Restart. Some Android phones will require you to drag the slider to restart your phone.
- Once your phone boots up, open Spotify and the error should disappear.
On iPhone:
- Press and hold the power button and any of the Volume buttons to reveal the power off menu.
- For iPhones with a home button, press and hold the power button only, and the power off the menu will appear.
- Drag the power off slider to the right and wait for your iPhone to turn off. Wait for 10-15 seconds for your iPhone to turn off completely.
- Now, press and hold the power button again to boot up your iPhone.
- The restart was successful. Now you can try opening Spotify and see if the error has disappeared.
If restarting your phone doesn’t work, you can try the other solutions listed in this article.
Clear App Cache
This error can occur for several reasons, but one of the most common is that your app cache is full.
When your app cache is full, there is no more space for Spotify to store data. This can lead to several problems, including the no internet connection available error. Fortunately, clearing your app cache is a relatively simple process. Here’s how:
On Android and iPhone:
- Open the Spotify app on your device.
- Tap the gear icon in the top-right corner of the screen.
- Scroll down to the Storage section and tap “Clear cache.”
- Tap Clear cache again to confirm.
If you’re still seeing the “Spotify internet connection available error” after clearing your app cache, you may need to try other troubleshooting steps, such as the ones below.
Check for Spotify Update
If you’re getting the Spotify No Internet Connection Available Error on your device, there’s a good chance there’s a problem with your Spotify app. The first thing you should do is check for an update for the Spotify app.
If there’s an update available, install it and see if that fixes the problem. Here’s how:
On Android:
- Open the Google Play Store on your Android device.
- Tap on your profile picture in the top-right corner of your screen.
- Tap on Manage Apps and device.
- Tap See details under the Updates available entry.
- Find Spotify in the list, tap the Update button next to it, and wait for the update to install.
- Finally, restart your phone and open Spotify once the update is installed. Everything should work fine now.
On iPhone:
- Open the App Store on your iPhone.
- Tap on your profile picture.
- Swipe down to see available updates.
- Find Spotify in the list. Once found, tap the Update button next to Spotify.
- Once the app is installed, restart your phone and launch Spotify. The error should disappear.
Disable Offline Mode
Sometimes, the offline mode can interrupt the internet connection of your Spotify app. You’ll need to disable offline mode in your settings to fix this.
If you’re unsure how to do this, don’t worry— we’ll walk you through the process.
On Android and iPhone:
- First, open the Spotify app on your device.
- Then, tap on the gear icon in the top-right corner of your screen. This will open up the Spotify app settings.
- Scroll down to the Playback section and toggle the offline mode switch to off.
- Close the Spotify app.
- Once you’ve done that, try opening Spotify again. Your problem should be fixed!
Log out and Log in Again
If you are sure that your internet connection is working, you should try to log out of the Spotify app and then log in again. This will sometimes refresh the connection and allow the app to connect to the servers.
To log out of your Spotify account on Android and iPhone:
- First, open the Spotify app on your device.
- Then, tap on the gear icon in the top-right corner of your screen. This will open up the Spotify app settings.
- Scroll to the bottom of the page and tap Log out.
To log back in:
- Open the Spotify app and tap Log in.
- Enter your Spotify username or email address and password.
- Click the Log in button.
Once you’re logged in, try playing a song or artist to see if the connection is working again. If you’re still having trouble, you can try other troubleshooting steps listed below.
Allow Unrestricted Data Usage (Android Only)
If you’re using an Android device and you’re seeing the Spotify No Internet Connection Available Error, it’s likely because you have restricted data usage enabled. To fix this, you’ll need to allow unrestricted data usage for Spotify. Here’s how:
- Tap and hold on to the Spotify app icon until the small menu appears.
- Tap on the i icon to open the App info.
- Next, tap Mobile data & Wi-Fi.
- Enable the toggle for Unrestricted data usage.
Now that you’ve allowed unrestricted data usage for Spotify, the Spotify No Internet Connection Available Error should no longer appear.
Reset Network Settings
If you’re still having trouble connecting to Spotify, you may need to reset your network settings. Here’s how:
Note: Resetting your network settings will delete all your network data, including Wi-Fi passwords and VPNs.
On Android:
- Open the Settings app on your device.
- Tap System and then Reset.
- Tap Reset network settings.
- If you can’t find it there, type Reset Network Settings in the search bar and hit enter.
- Once your device has finished resetting, open Spotify and try to connect again.
On iPhone:
- On your device, go to Settings > General > Reset.
- Select Reset Network Settings.
- Enter your passcode if prompted.
- Tap Reset Network Settings.
Uninstall and Reinstall Spotify
Lastly, if everything else fails, you can try reinstalling the Spotify app on your smartphone. First, you need to uninstall the app and then reinstall it from the Google Play Store or the App Store. Here’s how:
On Android:
- Open the Google Play Store on your Android device.
- Search for Spotify.
- Tap Uninstall.
- Tap Uninstall again to confirm.
- Once the Spotify app is uninstalled, tap Install.
- Once the Spotify app is installed, open it and try using it again.
On iPhone:
- Find the Spotify app on your home screen or App Library.
- Tap and hold the app and tap on the remove app (–) icon.
- Tap Delete App.
- Tap Delete and then Done.
- Now, open the App Store and tap on the search tab in the bottom-right corner of your screen.
- Search for Spotify.
- Tap on the Get button to start installing Spotify.
- Once the Spotify app is installed, open it and try using it again. The error should disappear.
Frequently Asked Questions
Why am I seeing the No Internet Connection Available error in Spotify?
There could be several reasons why you’re unable to connect to Spotify even though you have an internet connection. It could be an issue with your internet connection or something wrong with the Spotify app or your account.
How do I fix the No Internet Connection Available error in Spotify?
If you’re having trouble connecting to Spotify, first check your internet connection to make sure it’s working correctly. If it is, try restarting the Spotify app and logging back in. Unfortunately, if that doesn’t work, you can try troubleshooting your account by resetting your password or deleting and reinstalling the app.
How to disable offline mode in Spotify?
To disable offline mode in Spotify, open the app, and tap on the gear icon on the top-right to open Settings. Toggle the Offline switch to the Off position under the Playback section of the Settings page.
I’m not sure if my internet connection is the issue. How can I test this?
One way to test if your internet connection is the issue is to try using other apps or see if you can browse the web. You can also try using Spotify on another device. If you are able to use Spotify without issue on another device, it is likely that the problem is with your internet connection.
Final Words
In conclusion, there are a few things you can do to try and fix the Spotify no internet connection available error. Check your Internet connection, restart Spotify, and if that doesn’t work, reinstall the Spotify app. With these steps, you should be able to fix the “no internet connection available” error in Spotify. If you are still having trouble, leave a comment below, and we will try to help you out.
I uninstalled and reinstalled the app, but now I cant even sign in because it is not connecting