Fix: Starz Not Working on Roku, Firestick, Hulu, or Xfinity TV

Thanks to the rise of OTT-based services like Netflix, Prime Video, and Hulu, people have been finding it easier to gravitate away from the traditional old cable subscription that was unnecessarily expensive. While a few services on the top have been setting the monopoly (looking at you, Netflix), there are still many other streaming platforms that have something exciting and unique to offer. One such service is Starz, which is owned by Lions Gate Entertainment and holds some of the most popular TV channels you can find on the American cable network.

For a reasonable fee of $8.99 a month, you gain access to what is basically a cable TV subscription but with the added convenience of being able to choose exactly what and when you want to watch something. Starz is available as an app on most mainstream streaming devices and smart TVs including Roku, Firestick, Hulu, and others. However, several users have been complaining about issues related to the streaming platform recently. If you are someone who is facing the annoying Starz not working on Roku, Firestick, Hulu, or Xfinity TV, then this guide is just the right one for you!

Starz not working on Roku

How to Fix Starz not working on Roku, Firestick, and others

There could be a multitude of reasons as to why you might be facing the Starz not working issue on your Roku, Firestick, Hulu, or Xfinity TV device. In this quick guide, we will be going over some of the most effective troubleshooting steps that will mostly fix this annoying bug for you.

1. Check your Account Details

It is entirely possible that the reason why you haven’t been able to stream anything using the Starz app on your Roku, Firestick, or any other device is that your account might have issues. Maybe your subscription itself has expired, or your payment method has been blocked. We recommend you log into your Starz account on a computer or a laptop and begin investigating there. Solving any issues with your account itself might also help you fix the Starz not working issue.

2. Update the Starz app

Open the app store on your smart box and check if the Starz app has any updates available. The bugs might have been caused due to a bad update previously and in such a case, there is a hotfix available almost immediately.


3. Check for any Software Updates on your Roku, Firestick, or Hulu device

Navigate to the Software Update section on your smart box and check for any new software updates. Most apps on these smart boxes usually require the latest version of the operating system to be installed. If you have any software updates available, then we recommend you upgrade your device with a reliable internet connection.

4. Uninstall the Starz app

If updating the app hasn’t fixed the Starz not working issue for you, we recommend you completely uninstall the Starz app and reinstall it on your Roku or Firestick device. This will delete any saved data that might have been causing you troubles. To redownload the app, head to the Play Store or the default app store on your smart box where you can search for Starz and install it.

5. Troubleshoot your WiFi Connection

Ensure that your smart box is properly connected to your WiFi. If not, re-add the network under the Settings app. Alternatively, if you have an ethernet connection, ensure that it is connected properly. Lastly, you can try rebooting your router to see if that fixes any connection issues.

6. Use a VPN


Before you use a VPN to access Starz, first ensure that the location on your smart box has been set accurately to where you live. You can change your location settings by navigating to Settings > Location and changing your location manually if it hasn’t been set appropriately. If this doesn’t fix the issue, maybe the content you’re trying to watch on Starz is blocked in your country. You can access geo-restricted content using a VPN.

7. Factory Reset your Roku, Firestick, Hulu, or Xfinity TV device

If nothing else fixes the annoying Starz not working on your smart box issue for you, we suggest you try to factory reset your device itself. This can be done within the Settings app but beware, this will cause you to lose any data stored on your device.


We hope our guide on how to fix Starz not working on Roku, Firestick, Hulu, or Xfinity TV was helpful to you. If you have any tips other than what we’ve mentioned, do let the other readers know in the comments below! If you have any queries regarding the guide, feel free to contact us, we’d be happy to help!


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