Fix: Twitch Video Working But No Audio

Twitch is a popular online streaming platform primarily used by gamers. However, some users have experienced issues with the platform where only video plays...

Rahul Verma

Last updated on June 14, 2024

Rahul Verma

Author

He has a massive interest in the field of Tech. He spends most of his time either writing or listening to music or traveling un-seen places. Contact him - Rahver0@gmail.com

Why is Twitch Video Working But No Audio?

There could be several reasons you’re experiencing video but no audio on Twitch. Here are a few possible causes and solutions:

Muted audio: Ensure the audio is not muted on the Twitch player or your computer. Check the volume settings to ensure that the audio is turned on and not muted.

Browser or app issues: Sometimes, issues with the browser or app you’re using to view Twitch can cause audio problems. Try refreshing the page or restarting the app to see if it fixes the issue.

Audio device issues: If your audio device is not configured correctly, it can cause audio issues on Twitch. Ensure the correct audio device is selected in your computer’s sound settings.

Ad blockers or extensions: Certain ad blockers or browser extensions can interfere with the audio on Twitch. Try disabling any ad blockers or extensions you have installed to see if it resolves the issue.

Flash player issues: If you’re using the Flash player to view Twitch, it may be causing audio problems. Try switching to the HTML5 player to see if it fixes the issue.

Twitch server issues: Sometimes, issues on Twitch’s servers can cause audio problems. Check Twitch’s Twitter or status page to see if there are any known issues with the service.

Check for Updates in the Play Store

Some people said the issue was solved by updating the app. Updating is the solution for some people who are running older versions of the app. Go to the Play Store, search for the Twitch app, and check for any updates.

Uninstall and Re-install the app

For some people, updating the app will not solve the issue. The issue would start appearing only after updating the app. In this case, you must uninstall the app and re-install it from the play store. I guess there is no point in explaining how to uninstall an app in Android; you might have done it already. In case you are wondering, it’s just as easy as long-pressing an app and tapping on uninstall. Once you have uninstalled it, search for the Twitch app in the Play Store and install it.

Twitch Video Working But No Audio in Computer

In computers, the problem of no audio output could be due to driver issues, or it’s possible that the speaker hardware you’re using is faulty in the first place. Please follow the below methods one by one to fix this issue.

Check if you have muted the Twitch app

Windows allows users to control the volume on a per-app basis. This means that you can reduce or completely mute the volume of an app, say Twitch, and still be able to hear the rest of the application’s sounds. So here is how you can check if you have muted or reduced the volume of the Twitch app.

Open the Twitch app on Windows.
In the taskbar of Windows 10, right-click on the sound icon.
Select the “Open Volume Mixer” option.
Now, a pop-up will be visible with volume controls for all apps you currently use.
If you see that the volume of the Twitch app is muted, un-mute it or turn up the volume to the desired level.

Updating audio drivers

Most of the time, you will be facing the no audio issue on your Windows device if you have an outdated or incompatible audio driver installed on your system. We highly recommend that you update all of your drivers first before you continue.

Press Windows + X key and select the “Device Manager” option.
Now under Sound, video, and game controllers, right-click on the audio device.
Select Update device and select Select automatically for updated driver software.

Let it complete as it will take some time if there are any updates available for your device. If you cannot find any updates, then it is worth checking the Windows update section.

Open the Windows settings app.
Go to Updates and security.
Under Update, you will usually find a list of available updates for your machine.
Click on View optional updates and you will find a list of available driver updates.
Check if there are any “Audio” drivers available, If there are any click on them and let windows update download and install those updates for you.

Restart your PC and check if the Twitch no audio issue still exists.

Disable Audio enhancements

Usually, this is a rare case. Sometimes, the audio enhancement settings that you have applied in Windows will not be compatible with the twitch app. This could also cause the no audio issue with Twitch. So you can try disabling them first.

In the Windows 10 taskbar, right-click on the volume icon.
Select Sounds, and it will open a Sounds pop-up window.
Under the Playback tab, you will find your device listed.
Click on properties, it will open another window.
Under the Enhancements tab and click on “Disable all sound effects.”
Click on Apply and then click on OK to close that window.

Now try using the twitch app to check if you can get audio.

Twitch Video Working But No Audio in Browser

When it comes to browsers, the most common cause is opening too many tabs at once. So try to keep your usage to the minimum and restart the browser if you see any audio issues. Also, you may follow the below methods to crosscheck sound permission of the website.

Check twitch in the incognito mode

Sometimes, the extensions that you have installed on your system will also be causing no audio issue on some websites. So if you check in incognito mode, then you will be able to find it. Because by default all extensions will be disabled in incognito mode. Press Ctrl+Shift+N to open a new incognito window. Log into your twitch account and check if you can play audio. If so, then disable your browser extensions one by one to find out the real culprit.

Check if Sound permission is enabled for the site

A browser can also restrict websites from accessing your camera, mic, speaker, etc. You can check if sound permission is enabled for the twitch website. Open the twitch website.

Fix Twitch Video Working But No Audio

Click on the lock icon in the address bar and click on Site settings. From there, you will see a list of permissions. Check if the Sound is set to allow or Automatic instead of Mute.

Conclusion

As you can see, these were some solutions that you can try to fix the no audio issue with the Twitch app or website. If you are still not able to resolve it and the rest of your PC audio is working fine without any issues, then you can try contacting Twitch customer support to resolve your issue. But what we have here are simple fixes that most of them were able to fix their issue with.