Method 3: Check the Internet Connection
To use Paramount +, you must have a proper Internet connection. So, check whether your internet connection is good or not. Try to reconnect the internet connection to your device. By fixing your Internet connection, you can fix the Paramount + not working issue on Sky Q.
Method 4: Check your Power Connection
Make sure that the power socket and the power source are functioning properly. Try to fix the power socket in another power source so that it can work properly. By checking the power connection you can fix your Paramount Plus.
Method 5: Restart the TV
Another way by which you can fix the Paramount Plus is by restarting your TV. Restarting your device can help very much in fixing minor bugs and helps in resolving problems. It is because whenever we restart any system, all the components start again. So, if in case, any component is not working properly, it will start working correctly and your issue will be fixed. To solve your Paramount Plus not working issue you can try this.
Method 6: Re-login to Paramount Plus
The next way by which you can solve the not working issue is by re-logging to Paramount Plus. To do so, you need to follow the given steps.
- Open the settings of Paramount Plus.
- Go to the Account Info.
- Click the Log Out tab.
- After logging out from your Paramount Plus account, re-enter your login id and password to login in.
Method 7: Update Paramount Plus
If the issue is not resolved, we suggest you check whether the Paramount Plus is updated. Some issues are faced by everyone and when the developers get to know them, they start fixing them. After fixing them, they push updates to resolve them for all users. So, we suggest you check for the updates for Paramount Plus. You can do this by following the steps given below.
- Press the Home button on the remote controller to go to the Home screen of Sky Q.
- Now, go to the settings of your Sky Q device.
- In the Settings menu, select the Apps option.
- Now, click on the update option and search for the updates.
- If any update is available for Paramount Plus on your Sky Q device, update it.
Method 8: Re-install the Paramount Plus
After following all the above-mentioned methods, if your problem is not solved, you should re-install the Paramount Plus on your Sky Q. This is the only way to try to fix your issue. Sometimes, the problem is not fixed after following all the methods. To re-install Paramount Plus, follow the steps given below.
- Press the Home button on the remote controller to go to the Home screen of Sky Q.
- Now, go to the settings of your Sky Q device.
- In the Settings menu, select the Apps option.
- Now, search for the Paramount Plus app. Then, click the delete button to uninstall the app from the device.
- Again go back to the Home screen. Then, select the Headings tab.
- Now, from the heading section, select the apps.
- After that, search for Paramount Plus.
- Select the app and click the Install button to download the Paramount Plus app.
- After installing the app, log in by filling in your login ID and password.
Conclusion
This was all for this guide. We hope the above methods helped you fix your issue and can use Paramount Plus on Sky Q without any problem. If you have solved this issue with any other method, share it with us in the comment section.
WHY does it ask me for credit card details when it is supposed to be FREE on Sky??