Apex Legends is one of the most famous Battle Royal games that players enjoy worldwide. It has a huge player base that gets into battles every day. But it also comes with a fair share of errors and bugs. One of those bugs is the coins bugs.
Many players worldwide have reported that after they have purchased some coins through the in-game currency service. They were charged for the transaction, but the coins did not make it to their accounts. If you are also one of those users, then you can try a few things we have mentioned below as a potential solution.
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How to get the Apex Coins you have purchased?
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Check your service status:
In most online games, in-game purchases sometimes take a while to show up in your account. If you made the purchase using your Xbox or PlayStation, check your service status. Certain service issues can cause some delays in purchases. So just wait a while to keep checking your service status.
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Restart the game:
Quit your game. If you are using an Xbox, then press the Xbox button to open the guide, then press the menu button in your controller and select Quit. If you are using your PC, then press the Esc button and go to your main. Then select Quit and exit from your game. Similarly, if you are on the PlayStation, then just quit from the game there too.
After that, open up Apec Legends again and see if the coins have been added to your account.
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Restart the system:
If you are on windows, then just quit the game and restart the windows. Open up Apex legends again, and see if the coins are there now. If you are on Xbox or PlayStation, follow your User Manual and restart your console. Open Apex Legends after the restart and check if the coins are now added.
If none of these methods works, then just contact the team of Apex Legends. They know about this bug and are always there to help their user base. Just contact the Live-Support team of Apex legends and let them know about the trouble you have been having. They will respond back to you soon. Also, be sure to check your transaction history to see if the transaction actually went through and is not in a process state.
Hopefully, this article was helpful to you in your issue with Apex coins. Let us know in the comment section below if you need any other help with Apex Legends. And be sure to check out our iPhone tips, Android tips, Windows tips, and other sections for more useful updates like this.
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I bought the 20 dollar apex coins had 2150 plus 60 I had on my account I bought the battle pass for season 9 yesterday and now I only have 300 apex coins left now how if I only got the battle pass ?
I still have not received my apex coins and I have purchased twice now and still have not received them and the money came out of my account twice , I bought the 35.99 twice. Gamertag is MovinFWD09, please either reimburse me the money or give me the coins.
i ordered a 4350 pack of apex coins about 6 hours ago, the charge went through on my bank account but I still have yet to receive me coins. Could someone help me please?
I paid 20$ for the 2,000 apex coins and the 10$ 1,000 coins and didnt show me i bought them and on my Microsoft account it says I purchased it
GIVE ME MY GOD DAM REFUND IVE BEEN TRYING TO GET FOR WEEKS YOU SCAMMING PRICKS I READ ONLY ALOT OF PEOPLE ARE GETTING SCAMMED BY EA GAMES GIVE ME MY MONEY BACK FOR MY APEX COINS YOUZE NEVER GAVE ME IVE RESET THE FKIN XBOX ITS BEEN OVER 24 HOURS SO STOP REMINDING ME IT MAY TAKE MORE THEN 24 HOURS CUZ I HAVE WAITED A WEEK MAYBE EVEN TWO FOR MY GOD DAM REFUND!!!
only resceved have of my apex coins
so In was on my Xbox and I got a new Ethernet cable so no problems with the Internet, then I bought coins for the battle pass and the don’t a appear and I bought it three times and I bought it in the apex store and it still charged my account if we sees this my epic is spxrly
Ive brought 4,300 worth of apex coins on xbox and they havent been put on my account yet ive been charged
Gamertag: NS J0E
Just this week we charged for coins, 19.99. It did not populate into game, and we are still waiting. I can repair my PC game, but on Xbox I do not see same option. We re-installed game, but still no coins. How to fix? or refund?