Blizzard Entertainment has done a tremendous job by launching Diablo IV as an action role-playing game that comes under the fourth main instalment in the Diablo family. Though the title is going through open beta access right now, players are having a great time with the gameplay experience. However, Diablo 4 isn’t free from bugs or errors and plenty of players are encountering the Characters Not Loading Error while trying to launch the game and entering the character selection screen.
Now, if you’re also one of the victims to encounter such an issue then make sure to follow this troubleshooting guide to resolve it. According to several reports on Reddit, whenever Diablo IV players try to get into the game for character selection, they only see the black screen (blank) which feels frustrating enough in most scenarios. Only the Start Game and Change Tier buttons are visible which doesn’t come in handy at all. It’s also unfortunate that rebooting the game won’t help.
Fix: Diablo 4 Characters Not Loading Error
As of now, you really can’t do anything else except for waiting to load your characters in Diablo IV. However, we’ve managed to provide you with a couple of potential workarounds that might come in handy. So, without wasting any more time, let’s jump into it.
1. Reset In-Game Options
First of all, you should try resetting the in-game options for the native graphics card or display monitor to make it compatible. Sometimes temporary glitches can cause crashes or characters not loading, textures not loading issues whatsoever. To do so:
- Open the Battle.net client on the PC.
- Click on the gear icon next to the Play button.
- Select Game Settings > Locate the Diablo IV game from the list.
- Click on Reset In-Game Options > Click on Reset.
- Once the reset is complete, click on Done, and relaunch the game.
