Fix: Hulu Keeps Freezing or Black Screen Issue on Xbox, PS4, or PS5

Hulu is one of the best-in-class streaming platforms owned by The Walt Disney Company and Comcast that gives tough competition to other well-known streaming platforms. However, just like other services, Hulu users are also facing issues with bugs or stability issues quite often that’s frustrating. If you’re also one of them, you can check out this guide to Fix Hulu Keeps Freezing or Black Screen Issue on your Xbox, PS4, or PS5 console.

It seems that you’re having issues with the Hulu app loading or sometimes the app keeps crashing apart from the black screen issue on your gaming console. In that scenario, it’s worth recommending to follow some of the possible workarounds mentioned below that should work for you mostly. Plenty of users have reported that they’re getting a “Your login is invalid. Please try again.” error message while getting into it.

Fix: Hulu Keeps Freezing or Black Screen Issue on Xbox, PS4, or PS5

Fix: Hulu Keeps Freezing or Black Screen Issue on Xbox, PS4, or PS5


The chances are high that the app itself has some issues or there may be a glitch with your console’s system whatsoever. There are some of the most common issues that you may encounter such as being Stuck on the welcome screen, Stuck on a black/blank screen, A generic app load error, etc. So, without wasting any more time, let’s jump into the guide below.

1. Login with Correct Credentials

Try logging in using the correct credentials so that there are no issues with signing into your existing Hulu account. If there is an issue with the sign-in or you forgot the password, just reset the account password or recover your account using the email ID to get it fixed.

2. Close and Re-Open the Hulu App

If your login info is not troubling you then make sure to close and re-open the Hulu app on the console properly. Quit the app and close all other background running apps > Try opening Hulu again.


3. Check Internet Connection

Make sure to run a speed test on your console and check whether there is an issue with the internet connectivity or not. If there is an issue with the speed or stability, try contacting your internet service provider for further assistance. You can also manually check if there is something you can fix by yourself or not such as rebooting your Wi-Fi router or rebooting the console.

4. Perform a Power Cycle

You’ll need to turn off your console as well as the router and unplug the power cable from them. Wait for a couple of minutes and then plug back the power cable in. Finally, turn them on, and check for the issue again.

5. Check for Updates

You’ll also need to check for Hulu updates on the console by heading over to the application store from where you’ve installed the app. If there is an update available, you can easily install the update accordingly. Additionally, try checking the system update on the console from the Settings menu directly.

6. Check Hulu Service Status

It seems that there is an issue with the Hulu service status which is either down or having a maintenance process ongoing. Make sure to visit the third-party Down Detector Hulu Status webpage for further info. If there is a server outage or maintenance ongoing, you’ll just have to wait until the server is up again.


At the time of writing this article, we can see that there is a huge server outage ongoing. So, there is nothing to do except for waiting.

7. Reinstall Hulu

If none of the methods worked for you, then try reinstalling the Hulu app on your console properly to check for the issue. This method will help you to easily clear out possible glitches or app cache data completely.

That’s it, guys. We assume this guide was helpful to you. For further queries, you can comment below.


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