4. Power Cycle Your Router
Just like the console, you should power cycle your Wi-Fi router too. It’s very common these days to have a temporary glitch or cache issue with your networking device such as a Wi-Fi router. So, power cycling your router will improve the connectivity glitch.
- First, turn off your Wi-Fi router properly. Make sure that all the LED indicators are turned off.
- Now, unplug the power cable both from the power source and router.
- Then you’ll need to wait for at least a minute and plug back the cable in.
- Finally, turn on the router and check for the error again.
5. Check for PSN Status
Needless to say that most of the PlayStation related errors or issues can be occurred due to the PlayStation Network downtime or outage. So, it’s highly recommended to check for the PSN Status page to know whether the service is actually down or not.

For example, right now at the time of writing this article, PlayStation Network status showing a message that users may experience slower or delayed game downloads because the team is working with ISPs to manage download traffic.
6. Manually Update PS5 via a USB Drive
Sometimes updating the PS5 firmware via a USB drive can be helpful for the users. You’ll need DualSense or DualShock 4 wireless controller and a USB cable apart from the PC or Mac connected to the internet.
- First, connect your USB drive to a PC or Mac.
- Format the USB drive as ‘FAT32’ > Create a folder called “PS5” on a USB drive.
- Now, inside that folder, you’ll need to create another folder called “UPDATE”.
- Go to the PS5 system software update page > Choose the “Update system software” section.
- Then download the update file and save it in the “UPDATE” folder.
- Next, save the file as “PS5UPDATE.PUP”.
- Connect the same USB drive to your PS5 console.
- Then start the PS5 console in Safe Mode by long-pressing the power button and releasing it after the second beep.
- Choose the Safe Mode option called “Update System Software”.
- Select the “Update from USB Storage Device” > “OK”.
Note: If your PS5 console doesn’t recognize the update file, make sure to check that the folder name and file name are correct with proper uppercase letters.
7. Do a Factory Reset
It’s known to all that performing a factory reset to your device will always come in handy and fix multiple issues completely. But keep in mind that you’ll lose your user data, settings, and installed games completely.
- Go to the PS5 home screen > Go to the ‘Settings’ (gear icon) from the top right corner.
- Select ‘System’ > Choose ‘System Software’.
- Select ‘Reset Options’ > Choose ‘Reset Your Console’.
- Finally, select ‘Reset’ and wait for the process to complete.
- Once all done, reboot your console and you’ll be good to go.
- Enjoy!
If none of the above methods worked for you, try contacting the PlayStation Support team for further assistance according to your region.
That’s it, guys. We assume this guide was helpful to you. For further queries, you can comment below.