All Hulu Error Codes and How to Fix Them

There are a couple of well-known American subscription streaming services serving millions of people across the globe and Hulu is one of them. If you don’t know, Hulu is owned by The Walt Disney Company with Comcast’s NBCUniversal holding which was released back in October 2007. It basically offers thousands of TV shows, movies, and more. It’s quite common to have some issues for sure. Here you can get All Hulu Error Codes and ways to fix them.

Most of the on-demand subscription-based content streaming services do come with multiple bugs or errors to the users no matter which platform they’re using or from where they’re accessing the content. Apart from the geo-restricted content streaming errors, subscribers might gonna encounter some other errors like server connectivity, can’t play right now, no audio, content not loading, infinite buffering, and the list goes on. The same also happens in Hulu.

All Hulu Error Codes and How to Fix Them

All Hulu Error Codes and How to Fix Them

There are most probably dozens of different Hulu error codes and error messages that can be found which may seem unusual or too complex. But most of them require a couple of general troubleshooting methods to perform before getting into advanced troubleshooting whatsoever. Mostly the Hulu error may appear due to temporary glitches or cache data issues and internet connectivity issues. Otherwise, updating or reinstalling the Hulu app may fix it.

Here we’ve shared all the possible workarounds below that should gonna come in handy to you in general troubleshooting as well as in specific errors. So, without wasting any more time, let’s jump into it.

1. General Hulu Error Codes Troubleshooting Methods

Hulu problems are basically caused by a poor internet connection or issues with the streaming device or even issues with the Hulu app itself. So, in most scenarios, following the mentioned general workarounds can resolve the issue.

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Fix:

  1. First of all, you should Restart or Reset your Roku or other streaming devices.
  2. Restart or Power Cycle your Wi-Fi Router.
  3. Perform a Power Cycle on your streaming device: Switch off and unplug your streaming device then leave it for a minute > Next, plug back the power cable in and turn on the device to check for the error.
  4. Try switching your internet connection from a wireless to a wired network or vice versa depending on whatever suits your preference. You can also try using another network or even mobile data/hotspot to check for the issue.
  5. Update your Hulu application on the device to the latest version always.
  6. You can also try Reinstalling the Hulu app on your streaming device to the latest version.
  7. Make sure your streaming device (system software) is also fully up-to-date. Having an outdated firmware version can bring unwanted issues.

Though most of the Hulu problems can be resolved by following the above-mentioned methods, sometimes any specific error message or error code indicates an individual reason. In that case, you should have to know the reason and follow the necessary steps rather than simply performing general workarounds.

2. Hulu Error Code P-EDU103

Hulu Error Code P-EDU103 seems to appear on streaming devices or mobiles or PCs whenever Hulu assumes that you’re trying to use Hulu with Live TV on a streaming device that is actually connected to a non-residential or mobile internet connection. So, if you’re using a residential and faster internet connection like ethernet or fiber/DSL then you can follow the steps below to fix it out.

Fix:

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  1. Check your internet network. Make sure to turn off other background downloads and uploads while streaming content with Hulu.
  2. Use a private Wi-Fi network or a wired ethernet connection. Try to avoid mobile hotspots, VPNs, proxy servers, etc which may conflict with internet speed.
  3. Check your Hulu with a Live TV home network. Sometimes your Hulu home network may be set to the wrong network by mistake. For that, you can ask support from your ISP. To do so: Connect your streaming device to your home network and log into your Hulu account > From the Privacy and Settings section, select Set or Change Home > Confirm and save the changes.
  4. Simply update your Hulu app and the device system too.
  5. Try using a different streaming device or another mobile or PC whatever you use.
  6. Make sure to check whether your IP address is static or dynamic. If it’s dynamic then ask your internet service provider to make it static or shift to a static IP address respectively.
  7. If nothing resolves your issue then make sure to contact Hulu Support for further assistance on it.

3. Hulu Error Code 3 and 5

There are several Hulu Error Code 3 appears that indicate internet-related issues which basically trigger whenever the Hulu application is unable to load content. It usually seems like follows:

  • Error playing this video
  • Sorry, we encountered an error playing this video. Please try restarting the video or select something else to watch.
  • Error code: 3(-996)
  • We’re having trouble loading this right now
  • Please check your internet connection and try again. Error Code: -3: An unexpected problem (but not server timeout or HTTP error) has been detected.

Even the Hulu Error Code 5 also appears due to internet-related issues and gets the same kind of treatment. If you’re getting the following error messages then this is the error code 5.

  • We’re having trouble loading this right now.
  • Please check your internet connection and try again. Error Code: -5: malformed data.
  • If this problem persists, try restarting your device.

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Fix:

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  1. Reboot your streaming device to check for the issue.
  2. Check your internet connection and try switching from wired to Wi-Fi or vice versa.
  3. Power cycle your Wi-Fi router to refresh the network connectivity glitch.
  4. If the problem persists then update or reinstall the Hulu app on your device.

4. Hulu 500 Error

If you’re getting the following error messages on the screen then it’s indicating Hulu 500 error. This error code mostly appears whenever you’re using the Hulu website apart from streaming devices.

  • There was an error on this page (500 error)
  • Sorry – We’ve encountered an unexpected error. We’ve been notified about this issue, and we’ll take a look at it shortly.

Fix:

  1. Sometimes a Hulu 500 error can be easily fixed by simply refreshing the page to check if it loads or not.
  2. You can also try streaming your content with a different web browser on a different computer or even on a different streaming device.

5. Hulu Error Code 400

The Hulu Error Code 400 usually indicates a problem with your Hulu account which can prevent the app or service from working properly with the server. It looks like the following to you:

  • We’re having trouble loading this right now. Check your internet connection and try again.
  • Error code: 400

Fix:

  1. Mostly reinstalling the Hulu app or removing the connected device from your Hulu account can fix such an issue. To remove you device: Sign into Hulu account > Click on your profile name > Go to Account > If required, enter the password then click on Log In > Select Manage Devices > Click on Remove next to the particular device which is having the issue.
  2. Hulu recommends you check your internet connection when you encounter an error code 400.
  3. Try switching your internet connection from a wireless to a wired one or vice versa to check for the issue.
  4. If the problem persists, remove all other devices from the Wi-Fi connection, and only use the streaming device.
  5. Uninstall and Reinstall the Hulu app on your device.

6. Hulu Error Code 16 and Invalid Region Messages

The Hulu Error Code 16 appears due to an invalid region code which means that Hulu isn’t available in your current location or region. If you’re continuously seeing this message that means you’re trying to access Hulu content from outside of the USA. Otherwise, you’re using a VPN on your device. The possible error messages should look like below:

  • We’re sorry, currently our video library can only be streamed within the United States. For more information on Hulu’s international availability, click here.
  • If you’re inside the United States and believe you’ve received this message in error, please click here.

Fix:

  1. Turn OFF VPNs and Proxy servers to stream Hulu content.
  2. Delete Configuration Profiles on your iOS device.
  3. Try connecting to a different Wi-Fi network.

7. Hulu Error Code 5003

Hulu Error Code 5003 is a content playback-related error that indicates there is a problem with your device or the app itself. This error basically looks like the following:

  • Playback failure
  • We’re sorry, but there was an issue while playing this video.
  • Please check your connection and try again. (5003)

Fix:

  1. Make sure to update the Hulu app on your device.
  2. Remove and Reinstall the Hulu app.
  3. Ensure that the streaming device itself is up to date to the latest version.
  4. You can also restart the device or perform a factory reset on your device.
  5. If you’re still experiencing the same error code 5003 then make sure to submit a resolution ticket to Hulu Support for further assistance.

8. Hulu Protected Content Errors

There are a couple of error codes that can be found which are related to Hulu-protected content. It includes Hulu error codes 3343, 3322, 3336, 3307, 2203, 3321, 0326, and more. These error codes may appear whenever you’re trying to stream protected content on a device that doesn’t support it. Sometimes the error may also occur due to temporary glitches. These errors may look like this:

  • There was an error playing this protected content.
  • (Error code: 2203)

Fix:

  1. Check whether your monitor/TV is connected with a VGA cable or an HDMI cable. The wrong type of monitor/TV connection can also cause such errors.
  2. You can also try connecting to a different monitor or TV to check for the issue.
  3. Multiple connected display devices can also occur such an issue. There is no issue with multiple devices streaming Hulu at the same time but the error may appear somehow. So, you’ll need to unplug the additional display devices and reconnect them.
  4. Try using a different HDMI/VGA cable. As these days most monitors and TVs come with HDMI, make sure that all display devices are connected with HDMI.
  5. If in case, your web browser becomes outdated for a while, the chances are high that Hulu streaming may not get supported until you update the browser to the latest version. You can also try using a different browser to check for the same.
  6. Sometimes your computer system may get into sleep mode which can eventually pause background tasks up to some extent. If your computer enters into sleep mode while you’re watching Hulu then it may cause such errors. Try refreshing the page on Hulu and keep avoiding the system to get into sleep mode.
  7. Rebooting the streaming device should gonna help in most scenarios.

9. Hulu HDCP Errors

Some Hulu subscribers may also encounter HDCP Errors which is the next stage of protected content error. So, you may actually see a High-bandwidth Digital Content Protection (HDCP) error with specific messages that are mentioned below.

  • This content requires HDCP for playback.
  • HDCP isn’t supported by your HDMI connection.

Please Note: HDCP is an anti-piracy technology that requires communication between a video source such as a Blu-ray player or streaming device along with a display device. This error may appear due to display device issues, HDMI cable issues, internet issues, VPN issues, etc.

Fix:

  1. Unplug the HDMI cable from your streaming device and display device then reconnect again.
  2. Perform a Power Cycle: Turn off your monitor/TV and the streaming device and unplug the power cable > Wait for a minute and reconnect the HDMI cable again.

If that doesn’t work, there are a few other things to try:

  1. Try using another HDMI cable.
  2. Check for HDMI ports properly and gently clean them.
  3. Try plugging your HDMI cable into a different port on your TV/Monitor.
  4. If your streaming device is plugging into an HDMI switcher or audio/video receiver (AVR) then try plugging directly into the monitor/TV.
  5. Try plugging your device into a different television or monitor.

10. Hulu Outages and Error Code BYA-403-007

Hulu outage errors and Error Codes with BYA indicate that there is a playback error. Sometimes it also means that there is an issue with the Hulu service. Hulu BYA error codes or messages may look like the following:

  • Error playing this video
  • Sorry, we encountered an error playing this video. Please try restarting the video or select something else to watch.
  • Error code: BYA-403-007

Fix:

  1. When you get a Hulu error code like BYA-403-007, you should simply check and see if you can watch other videos on Hulu. If the same problem appears that means Hulu service is probably experiencing an outage. Whereas the outage issue may appear for some limited content too.
  2. If you see the error message on other videos and there are no problems with your internet connection or the streaming device that means you’re having the same Hulu service outage. Just wait for a couple of hours to get it fixed or follow the official Hulu Twitter handle for further reports. You can also visit the third-party DownDetector webpage to check Hulu downtime in real-time.

11. Trouble Opening the Hulu app

If in case, you’re getting problems with Hulu opening or loading and receiving an error message something like “Your login is invalid. Please try again” that means you’ve login-related issues. It can be quite similar to being stuck on the welcome screen, black screen, app load error, etc.

Fix:

  1. Force close the Hulu app and launch it again.
  2. Check your internet network properly. Try running a speed test and streaming content from other services too.
  3. Perform a power cycle on your streaming device and a Wi-Fi router.
  4. Check for the Hulu app and system updates. To check system updates on your device, go to the settings menu.
  5. Clearing the temporary cache data on your respective streaming device is quite necessary within a few weeks to run content services properly on the device. To do so:
    • Android: Go to Settings > Apps > Hulu > Storage > select Clear Cache and Clear Data.
    • Android TV: Go to Settings > Applications > Hulu > select Clear Cache and Clear Data.
    • Apple TV: You can’t get the cache clear option. But you can uninstall and reinstall the app to do the same. On the home menu, highlight the Hulu app > click and hold the Touch surface to enter wiggle mode > Press the Play/Pause button on your Apple TV remote > highlight the Delete option, and click the Touch surface to uninstall > Head to the Apple Store and reinstall the Hulu app.
    • Web Browser: Clear web browser cache respective to your device. Just open the browser > Head over to the menu > Settings > Browsing Data or More > Clear Cache and Cookies.
    • Fire TV and Fire TV Stick: Go to Settings > Applications > Manage Installed Applications Hulu. Then, select both Clear Cache and Clear Data.
    • Nintendo Switch: From the Home menu, select System Settings > Data Management > Manage Save Data > Delete Save Data > select Hulu and confirm.
    • PlayStation 3: To delete the Hulu data, head to the Game tab from the XMB > scroll to Game Data Utility > highlight Hulu and press the triangle button > select Delete and confirm.
    • PlayStation 4/5: To clear the Hulu data, open the Settings menu from the top of the dashboard > select Storage > System Storage > Saved Data > highlight Hulu and press Options > select Delete.
    • Xbox 360: To clear the Hulu data, press the Guide button > Settings System Settings Storage Memory Unit > Games and Apps > Hulu > Delete > Yes. To clear the system cache, press the Guide button on your controller and go to Settings > System Settings > Storage. Highlight (but don’t select) a storage device, and then press Y on your controller for Device Options. On the Device Options screen, select Clear System Cache.
    • Xbox One: From the Xbox home menu, select My Games and Apps > select Apps > highlight the Hulu tile > press the Menu button on your controller (three parallel lines) to bring up More options > select Manage App > clear the Saved data.
  6. Mostly reinstalling the Hulu app or removing the connected device from your Hulu account can fix such an issue. To remove you device: Sign into Hulu account > Click on your profile name > Go to Account > If required, enter the password then click on Log In > Select Manage Devices > Click on Remove next to the particular device which is having the issue.
  7. Uninstall and Reinstall the Hulu app according to your device. To do so:
    • Android Phone: Go to Settings > Applications > Manage Applications > All > Hulu and press Uninstall. Turn off the device and let it sit for 1 minute. Turn it back on. Reinstall the Hulu app from the Google Play Store.
    • Apple TV: On the home menu, highlight the Hulu app > click and hold the Touch surface to enter wiggle mode. Press the Play/Pause button on your Apple TV remote > highlight the Delete option, and click the Touch surface to uninstall. Head to the Apple Store and reinstall the Hulu app.
    • Fire Tablet: Go to More > Applications > Installed Applications > select Hulu > tap Uninstall. Power-cycle your device by turning it off for 1 minute. Head to the Kindle Apps Store and reinstall Hulu.
    • Fire TV and Fire TV Stick: From the main menu sidebar, go to Settings > Applications > Hulu > Uninstall. Power-cycle your device by turning it off for 1 minute. Once complete, re-download the application by going to Search > enter “Hulu” > select the Hulu app > Download.
    • iOS: From your Home screen, tap and hold the Hulu app until it starts wiggling and a small X appears in its upper corner. Tap the app again and press Delete. Power-cycle your device by turning it off for 1 minute. Search for Hulu in the App Store and click on the cloud icon to re-download. Once the download is complete, tap Open to re-open Hulu.
    • LG TV (steps may vary on models): Press the Home/Smart button on your remote to bring up the main menu and select More Apps near the bottom-right corner. Hover the pointer over the Hulu app and click the upward-facing arrow above it. The app will move freely and an X will appear. Click on the X. Confirm the removal by clicking OK. To reinstall, open the LG Content Store from the More Apps menu. Choose Premium > Hulu > select Install.
    • Nintendo Switch: Go to System Settings > Manage Software > select “Hulu” and press Delete Software. Turn off the device and let it sit for 1 minute. Turn it back on. Download Hulu again from the Nintendo eShop.
    • PlayStation 3/4: Highlight the application, press the triangle button, and select Delete. Power-cycle your device by turning it off for 1 minute. Re-download the app from the PlayStation Store.
    • Roku: From the Roku main menu, highlight the Hulu app. Press the asterisk or star button on your Roku remote, and then select Remove Channel. Power-cycle your device by turning it off for 1 minute. Visit the Roku Channel Store, locate Hulu, and select Add Channel.
    • VIZIO: Press the VIA button on your remote > Highlight the Hulu application and press the yellow button > Select Delete Snippet > Go to the Widget Gallery and locate Hulu > Select Add Widget to My Profile.
    • Xbox 360: Go to Settings > System > Storage > All Devices (or appropriate memory device) > Games and Apps > Highlight the Hulu icon > press Y on the controller > and select Delete > Then you can select Hulu again in the Apps section to reinstall it.
    • Xbox One: From the main menu, highlight the Hulu app tile > press the Menu button on the controller > select Manage App Internal Uninstall > Power-cycle your device by turning it off for 1 minute > To reinstall the app, navigate to the Store section and search for “Hulu”.

12. Hulu Video Buffering, Connection errors, Freezing videos, Poor video quality, Skipping

It’s quite common among Hulu subscribers to encounter video streaming or playback issues whatsoever no matter which device they’re using and which internet connection they’re using. So, video buffering, connection errors, freezing videos, poor video quality, skipping issues, etc might gonna bother you a lot.

Fix:

  1. Fully close the Hulu app and try opening it again.
  2. Cross-check your internet connection.
  3. Perform a power cycle on your streaming device and a wi-fi router.
  4. Check for app and system updates & install the latest version periodically.
  5. Clear cache and data on your device from the settings menu.
  6. Try reinstalling the Hulu app.

13. Trouble Streaming on Hulu.com

If in case, you’re using a web version of Hulu via a web browser and directly accessing the content without any app then you may encounter Buffering, Connection errors, Freezing video, Poor video quality, Skipping, Stuck on welcome screen issues.

Fix:

  1. Check for system requirements to run Hulu on your device browser. You can watch shows and movies on Hulu.com using a computer that meets the recommended specifications below:
    • Mac OS X 10.13 or above, Microsoft Windows 10, and Chrome OS
    • The latest versions of Chrome, Firefox, Safari, and Microsoft Edge on Windows 10
    • HTML5 should be enabled
    • JavaScript and Cookies should be enabled
  2. Check your internet connection properly. You can also switch your internet network from wired to wireless or vice versa.
  3. Perform a power cycle on your streaming device and a wi-fi router.
  4. Clear the browser cache respectively.
  5. Forcefully close the Hulu.com website and exit the browser > Close the browser from background tasks > Re-open the browser and open the Hulu.com webpage.
  6. Use an incognito/private window to avoid storing webpage cache and cookies data on the browser.
  7. Enable javascript and cookies on your browser respectively.
  8. You should also try enabling location services if you have a Live TV plan.
  9. Try using another web browser on another device using the same Hulu account and the same internet network to check for the issue.
  10. If nothing works for you then contact Hulu Support for further help.

14. Ads Not Loading on Hulu.com

Some Hulu subscribers may experience ad loading issues while streaming content which may include ads that fail to play or ads not appearing on a browser or none of the browsers showing ads, etc. In all three scenarios, it’s better to follow some of the possible workarounds mentioned below:

Fix:

  1. Perform a speed test of your internet connection because a slower network can trouble you loading ads in Hulu.
  2. If you notice that only one browser is having an issue then you can try using another web browser on the device. Otherwise, try the following steps:
    • Disable any ad-blocking software the affected browser may be running.
    • Clear your browser cache, then force quit and restart your browser.
    • Check for any extensions or add-ons on your browser that could potentially be blocking ads from More/Add-ons > Extensions.
  3. If all web browsers are having the same issue then you can try disabling installed antivirus software on your respective device and then try playing a video again on Hulu.com.
  4. You should also check Network/Firewall settings to see if there are any restrictions taken in place or not. If so, disable restrictions for your ongoing connections too.

15. No Audio or Audio is Too Loud/Slow or It’s Out of Sync

If you’re experiencing No audio, Audio distorted, Audio/video out of sync, Volume too high or low, etc issues with Hulu streaming then we’ll recommend you follow the steps below to resolve the issue.

Fix:

  1. Try playing another show or channel and check if the problem persists. You can also try streaming a different service like Prime Video or Netflix to check for the issue.
  2. On TV-connected devices, visit the settings menu and ensure that Stereo (or Normal) is selected for audio. On a computer or mobile device,* check the volume control found in the lower corner of the video you’re watching to make sure that it isn’t muted or that the volume isn’t set too low.
  3. Properly connect the HDMI cable on your TV or Monitor to cross-check whether the problems are fixed or not. You can also connect the HDMI cable to another port or simply reverse the ends of the HDMI cable to check for the issue. Try using a different HDMI cable for troubleshooting.
  4. If there are external speakers connected with your streaming device or TV then we’ll recommend you check them out properly on other devices. If you’re using internal speakers of your TV then connect an external speaker and cross-check the issue.
  5. Make sure that the volume level on the streaming device as well as on the TV is on the higher side and the sound isn’t muted at all.
  6. If all videos are affected then make sure to contact Hulu Support for further help.

16. Audio is in a Different Language

Some users may gonna encounter audio is in a different language on Hulu while streaming shows or movies. That means the content isn’t playing in the desired language. In that scenario, we’ll recommend you go through the suggestions below.

Fix:

  1. Check the language settings in Hulu. While watching your video, pull up the playback controls by selecting the gear wheel icon. If there are options for multiple languages, make sure the desired language is selected.
  2. Make sure to check the language settings on your streaming device or TV too. Head to your device’s settings menu and cross-check that the language settings are set to your desired language.
  3. If a single piece of content is available in different languages on Hulu, you should check which version or show is currently playing depending on the language.

17. Troubleshooting Captions/Subtitles

If you’re having troubles with missing captions/subtitles or any kind of errors with them while streaming on Hulu, you can follow the steps below:

Fix:

  1. Videos are missing captions/subtitles: Captions/subtitles are available for most of the shows and movies in Hulu’s streaming library. If you’re watching a particular video with no captions or subtitles then you can do the following:
    • Check whether captions or subtitles have been enabled or not in the Hulu app. To do so: During playback, press the up button or swipe down on your remote to pull up the playback bar > Press or swipe up again to open the Settings menu > Under Captions & Subtitles, select On or Off.
    • Check the device accessibility settings too.
    • Test out other videos to cross-check the issue. If other videos are affected, you can go through playback-related troubleshooting steps that are mentioned above.
    • If nothing works then contact Hulu Support.
  2. Captions/subtitles are incorrect: If you’re watching a show or movie on Hulu and notice that the captions/subtitles appear to be incorrect, there are a few things to keep in mind:
    • Prior to 2014 captions were often paraphrased, so older content might not have word-for-word captions.
    • Unscripted, live content (news, sports, etc.) is captioned in real-time and is, therefore, more likely to contain errors.
    • Otherwise, contact Hulu Support for further assistance.
  3. Captions/subtitles are out of sync: If captions/subtitles appear to be out-of-sync, there may be an error occurred when loading the video for the first time. If you restart the Hulu streaming and they’re still out-of-sync then you can do the following steps:
    • Disable closed captions: During playback, press the up button or swipe down on your remote to pull up the playback bar > Press or swipe up again to open the Settings menu > Under Captions & Subtitles, select On or Off.
    • Fully close Hulu and all other apps or programs that are running in the background then try again.
    • Test out a different video on Hulu to check for the issue.
    • Contact Hulu Support if nothing helps.
  4. Captions/subtitles are in a different language: English captions are available for all of the shows and movies in Hulu’s streaming library. While English subtitles are available for most of the foreign-language content. In some cases, Hulu can also offer Spanish subtitles. However, if there is an issue with subtitles/captions or seems to be incorrect then you can follow the steps below:
    • Make sure that your subtitle language preferences are set correctly.
    • Disable closed captions, then enable them in the correct language again.
    • Change the language (if available) and try again.
    • Check your device’s accessibility settings.
    • Test out other videos for testing purposes.
  5. Can’t enable, disable, or format closed captions/subtitles: If you’re unable to enable, disable, or format captions/subtitles, it’s possible that the Hulu content you’re watching has them burned in. Since the text is superimposed on the video, you will not be able to remove it or format it. To fix it:
    • Fully close Hulu and all other apps or programs that are running in the background then try again.
    • Check your device’s accessibility settings.
    • Test out other videos for testing purposes.
  6. Can’t Change the Language of Closed Captions/Subtitles: If you’re unable to change the language of closed captions/subtitles, it’s possible that we only have one language option available (typically English). If that’s not the case:
    • Disable closed captions/subtitles then enable them again.
    • Fully close Hulu and all other apps or programs that are running in the background then try again.
    • Check your device’s accessibility settings.
    • Test out other videos for testing purposes.
    • Contact Hulu Support for further assistance.

18. Hulu Error Code PLRUNK15

This error code basically occurs on Roku streaming devices when the Hulu app has some issues with obtaining data from the Hulu server. It can happen when streaming on-demand movies and TV show episodes when streaming live TV or trying to watch recorded TV using your cloud DVR. Sometimes the connectivity issues or corrupted data in the cache can also cause issues. The error message may appear like this:

  • We encountered an error playing this video. Please try restarting the video or select something else to watch.
  • Hulu Error Code: PLRUNK15

Fix:

  1. Sometimes reloading the content (movie or episode) on Hulu might gonna work fine.
  2. Try using a different movie or episode to check for the issue.
  3. Check other streaming devices and other streaming services too.
  4. If you’re still having the same issue then the chances are high that there is a problem with Hulu service.
  5. Make sure your Hulu application is up-to-date to the latest version.
  6. Check out your internet speed because an unstable and poor network can cause trouble.
  7. Reboot your streaming device and the Wi-Fi router.
  8. Try disabling the ad-blocker on your device.
  9. Make sure to clear your cache data on the browser or device.

19. Hulu Error Code PLAREQ17

It seems that some Hulu subscribers are getting the “We encountered an error playing this video. Please check your internet connection and try again. If this problem persists, try restarting your device. Hulu Error Code: PLAREQ17” error message while trying to stream content on Roku devices. This error basically indicates a connectivity issue between your device and Hulu’s servers. So it can appear when you first try to play content, or live TV, or during streaming.

Fix:

  1. Make sure to check your internet connection properly on Roku. To do so: Press the Home button on your Roku remote > Select Settings > Network > Check connection.
  2. Try using a different internet connection or switch from wireless to wired or vice versa to cross-check the issue.
  3. Perform a power cycle on your Roku device as well as on your Wi-Fi router to clear networking connectivity glitches.
  4. Ensure that both the Roku device and the Hulu app are up-to-date to the latest version always. To check for updates on a Roku device: press the Home button on your Roku remote > Select Settings > System > System update > Check Now. Your device will automatically download and install any available updates.
  5. Clear the cache data of your Roku streaming device. To do so: press the Home button on your Roku remote to return to the home screen > Press the Home button five times repeatedly + Up button once + Rewind button twice + Fast Forward button twice to clear the cache. Once done, your Roku device will restart automatically for around 30 seconds.
  6. Try uninstalling and reinstalling the Hulu channel before reinstalling the Hulu app because sometimes removing and adding problematic channels may also come in handy.
    • From a Roku device: Press the Home button on the Roku remote > Head over to Streaming Channels > OK > Select a channel > Add channel > OK.
    • From a Mobile app: Go to Devices > Under your connected Roku device, select Channels > Channel Store > Add > OK.
    • For Browser: Navigate to the Roku.com webpage > Sign into the account > Channel store > Select channel > Add Channel.
  7. Check whether your Hulu server/service is having an outage or downtime by visiting this link on Twitter.

20. Hulu Error Code PLAUNK65

Hulu Error Code PLAUNK65 is one of the Hulu errors that indicates a network connectivity problem and nothing else. If in case, your home network or your internet service provider (ISP), or even Hulu’s own servers have some issues then you can follow the steps below to fix it. Sometimes, waiting for a couple of hours and rebooting the streaming device may fix this issue. You may also get some other error messages which are related to PLAUNK65 as follows:

  • Error playing video
  • Connection error
  • Playback failure
  • Hmm. Something’s up.

Fix:

  1. Make sure to refresh the Hulu webpage or try reloading the content whatever you’re streaming.
  2. Try using a different internet connection to check for the issue.
  3. If you’re using a VPN service then make sure to disable it and try again. Otherwise, you can also try using a VPN service to cross-check the issue.
  4. Check for Hulu outage or downtime by searching #Huludown on Twitter.

21. Hulu Error Code RUNUNK13

Hulu Error Code RUNUNK13 is one of the error codes that indicate the Hulu service is unable to play the content. This is a quite common error on Apple devices like the Apple TV and iPhone. However, it can also appear on other devices and the web player. Corrupted data, outdated Hulu app, network connectivity issues, etc can cause it. You may get some other error messages something like:

  • Error playing video
  • We encountered an error playing this video. Please try restarting the video or select something else to watch.

Fix:

  1. Make sure to refresh the Hulu webpage or try reloading the content whatever you’re streaming.
  2. Try using a different internet connection to check for the issue.
  3. You can also use a different device or web browser to stream Hulu content.
  4. Clear the Hulu app cache and data on your respective device. You can find the steps above.
  5. Make sure to update the Hulu app as well as update the device system software to the latest version.
  6. Clear the web browser cache data depending on which device you’re using. Just head over to the browser menu > settings > Cache and Cookies.
  7. Reboot your networking device something like a Wi-Fi router to clear the glitch.

22. Hulu Error Code P-DEV323

While trying to stream content on Hulu, this particular error may gonna appear to the subscribers. Affected users may get an error message something like this: “We’re having trouble playing this. Rest assured, we’re working on it. In the meantime, it may help if you restart the video. Hulu Error Code P-DEV323”. You can find out all the in-depth methods to fix such an issue here. Still, we’re going to brief the methods below for your ease.

Fix:

  1. Check for the Hulu outage or downtime status by searching #Huludown on Twitter or directly visiting the third-party DownDetectorHuluStatus webpage for real-time info. If there is a server downtime then make sure to wait for a couple of hours before trying again.
  2. Try using incognito or private window mode on your web browser to cross-check the issue.
  3. Make sure to disable the ad-blocker extension on the web browser.
  4. Clear the web browser cache and cookies data to refresh the glitches.
  5. You can also try disabling VPN or proxy servers to check for the issue.
  6. Contact Hulu Support for further assistance.

23. Hulu Error Code DRMCDM78

If you’re getting the ‘Error playing video’ message while trying to stream Hulu content and it says something like “We’re having trouble playing this video right now. If this problem persists, try restarting your device.” that means you’ve encountered with Hulu Error Code DRMCDM78. You can find out all the steps to fix it in-depth here. However, we’ve provided a brief idea of the methods below.

Fix:

  1. Check for the Hulu outage or downtime status by searching #Huludown on Twitter or directly visiting the third-party DownDetectorHuluStatus webpage for real-time info. If there is a server downtime then make sure to wait for a couple of hours before trying again.
  2. Update your web browser as well as the device system software to the latest version.
  3. Clear the web browser cache and cookies data to refresh the glitches.
  4. Perform a power cycle on your Wi-Fi router to clear networking connectivity glitches.

That’s it, guys. We assume this guide was helpful to you. For further queries, you can comment below.

Credit: Hulu Help

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