If you’re on an error screen then make sure to follow the steps below:
- Select More Details > Select Sign out.
NOTE: If you can’t find Sign out then press these buttons on your remote – Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up. Then select Sign out.
4. Relaunch Netflix
Try relaunching the Netflix app from the error screen because it can easily avoid multiple glitches with the program while launching. To do so:
- Make sure to select Exit > Try to open Netflix again.
5. Power Cycle your Wi-Fi Router
Perform a power cycle on your Wi-Fi router to check whether there is an internet connectivity issue or not. It basically refreshes the router glitch.
- Turn off your Panasonic smart TV and then unplug the power cable.
- Now, turn off the Wi-Fi router, and unplug the power cable.
- Wait for around 30 seconds and then plug back the power cable in.
- Turn on the router > Turn on your TV and and connect to the internet.
- Try launching Netflix again.
6. Try Running Netflix on Another Device
Make sure to try running Netflix on another device that should ensure if there is an issue with the Netflix service or not. If there is an issue with Netflix, you should contact Netflix Support for that. Otherwise, you can head over to the next method below.
7. Change DNS Settings
It’s always recommended to head over to the Panasonic TV settings menu using the remote control and then make sure to set Google DNS 8.8.8.8 and save changes. By changing the DNS address settings, your TV will be able to connect to Netflix again.
8. Reset Apps on Panasonic TV
You can reset your apps on your Panasonic Smart TV to fix the temporary cache data issue by following the steps below:
- Press the ‘Home’ button on your remote control.
- Go to ‘Settings’ > Select ‘System’.
- Select ‘Factory Reset’.
- Choose whether you want to reset all of the system settings or just the apps.
- Once selected, press the ‘OK’ button.
- Finally, open the TV, and launch Netflix to check for the issue.
Sometimes a system glitch or cache data issue with the TV software can also trigger multiple conflicts. It’s better to perform a factory reset on your TV.
- First of all, turn on the Panasonic TV.
- Press the ‘Menu’ button on the remote control to open up the menu screen.
- Now, use the directional arrow buttons on your remote to go to ‘Setup’.
- Go to ‘Factory Reset’ and select it > Select ‘Yes’.
- You’ll be prompted for a password > Enter the password and proceed with the factory reset process.
- It may take some time to complete and then your TV will reboot again.
- Go through the initial setup process after reboot and you’re done.
If you’ve performed the above methods and still have the same problem then contact your internet service provider for further technical support. You should also ask them to set up your router configuration properly or ask them to change the IP address for you.
If there is no issue with the internet connection and Netflix is also running well on other devices using your account & the same internet connection then you should contact Panasonic Support for further resolution. If the TV is under the manufacturer’s warranty then ask them to get it repaired or install the new software version by the professionals. If in case, there is a hardware-related issue, make sure to get it repaired quickly or replaced with a new one.
That’s it, guys. We assume this guide was helpful to you. For further queries, you can comment below.
