Fix: Samsung TV Not Responding to Remote/Not working

Samsung has a wide variety of electronic devices for everyone out there. Among them, they manufacture TVs, and some of their TVs are even rated as the best in the world. All these TVs come with remotes, and sometimes these remotes don’t work the way a user expects them to. Sometimes they malfunction, and this can be frustrating for the end-user.

So for all the people who are struggling with their remotes on their Samsung TVs. Here we have listed all the possible solutions that you can try to fix this problem. These fixes are simple, and anyone can try them out without technical difficulties. So without any further ado, let’s get into it.

How to Fix Samsung TV not responding to remote or remote not working?

Several reasons why a remote might not be working with your Samsung TV. There could be some physical damage, battery issues, pairing issues, infrared sensor issues on the remote or tv, low battery issue, and more.

Since it is impossible to pinpoint the issue with your device, you have to try all the solutions, one after the other, until you find the one that works for you. So without any further ado, let’s get into it.

Reset the Television:

To reset the Samsung television, you need to completely turn it off and keep it off for a while. Since the remote is not working, press the manual power off that you will find in your TV, behind or below the screen. Once the screen is off, turn off the power supply to the TV and remove the power chord from the power socket.

Now, wait for 5 minutes with the power chord disconnected. After that, connect the power chord to the television again and then turn on the button in the power socket.

Once the TV turns on, try using the remote again. If you are still not able to use it properly, try the next solution mentioned below.

Reset the remote:

Take the remote in your hand with the back of the remote facing you. You will see the battery cover. Remove the lid and then take the batteries from the remote out. After that, wait for five minutes and insert a new set of batteries into it. Once that is done, try using the remote again.

If it still does not function properly, try the next solution mentioned below.

Check whether the remote is sending a signal:

Turn on the front camera of your phone or tablet and get the remote in front of it so that it appears on your phone or tablet’s screen. Now press any button on your remote with the IR sensor directed towards the screen. If you see the light from the IR sensor showing on your phone or tablet’s screen, then the IR sensor is working fine, and you need to try the other solutions. However, if you don’t see the light, the fault is with the IR sensor. In that case, you need to change the remote itself.

Check if the remote is paired:

Typically, the TV and the remote come paired right from the factory, but it might not be the case at certain times. So you need to pair your remote with the TV and see if that solves the problem.

For the pairing process, long-press the play and return buttons together for a while. Then your TV will begin the syncing process with the remote. Once the process is done, try using the remote again.

If you cannot use the remote properly, try the next solution mentioned below.

Install a remote control application:

There are applications for our phones that allow us to control our TV without a remote. We need to ensure that the phone and the TV are connected to the same network.

• Open up the app store or the play store on your phone.
• Look for an Android TV remote control application.
• Once you find it, install it on your phone.
• After that, open the application. You will be required to enter the TV model you are using.
• You will receive a PIN after that. Enter the PIN displayed on your TV screen, and the pairing process will be complete with that.

Now try using the remote again. Try the following solution mentioned below if you still struggle to use it with your TV.

Check for software updates:

If you have a firmware update on your TV pending installation, you need to install it immediately. Most TVs inform a user when an update is available. So if you have any such option for a software update on your TV, install it right away.

After the firmware update is complete, try using the internet again. If you are still having trouble using the remote, try the next solution mentioned below.

Get a universal remote:

The final solution that you can try is to get the universal remote. That will take care of any possible complications you might have in the future. And it should also work flawlessly with your Samsung TV.

So these are all the solutions that you can try to fix the Samsung TV not responding to the remote issue. If you have any questions or queries about this article, comment below, and we will get back to you. Also, be sure to check out our other articles on iPhone tips and tricks, Android tips and tricks, PC tips and tricks, and much more for more helpful information.