Gmail app crashing or not working issue on Android or iOS devices isn’t new to the users because it seems to occur multiple times that may include several reasons whatsoever. So, whenever a popular and well-developed app like Gmail starts troubling you there is nothing to do except for trying to fix the issue manually. If you’re having Gmail Crashing or Not Working issue on any iPhone then follow this troubleshooting guide.
The particular issue isn’t limited to any specific iPhone model but it seems that some of the older generation iPhones running on the iOS 13/14/15 including iPhone XR and iPhone 11 series users are encountering the Gmail crashing or not working issue quite often. Even though the app seems to be updated to its latest version and the device is also updated to the latest available iOS version, the Gmail app crashes.
Gmail Crashing or Not Working on Any iPhone (Solved)
According to multiple user reports, the chances are high enough that maybe your internet isn’t running well. Whereas the Gmail app bug or glitch, incorrect settings, account-related problems can trigger application crashes or not working issues. Sometimes a temporary system glitch can also resolve such issues in a jiffy. Luckily, we’ve shared a couple of solutions that works almost in every scenario. So, let’s jump in.
1. Restart the Gmail app
It may possible that somehow the Gmail app has encountered some glitches or temporary cache data issues on your iPhone that can be easily fixed by restarting the Gmail app. To do so:
- Swipe up from the bottom of the Home screen and pause slightly in the middle of the screen to bring the recent panel.
- Now, swipe right or left to navigate through the app previews.
- Here you’ll find out the Gmail app card preview > Just swipe it up to close it from the recent panel.
- Finally, you can re-open the Gmail app to check for the issue.
2. Restart your iPhone (Soft Reset)
If the first method doesn’t help you then make sure to restart your iPhone (soft reset) by following the steps below. If in case, you haven’t restart your device for a while then it’ll be necessary for you to simply restart your iPhone to clear out any software glitch or networking glitch.
- Press and hold the Volume Up/Down + Side/Power button on the iPhone simultaneously for a few seconds until the power off menu appears.
- Now, you’ll see the ‘Slide to Power Off’ option.
- Just drag the power off slider from left to right and your iPhone will switch off in a couple of seconds.
- Wait for around 30 seconds then press and hold the Power/Side button for a few seconds until the iPhone vibrates and boots up the Apple logo on the screen.
- Release the button and wait for the device to boot. This is also called a soft reset on iPhone devices. So, don’t get panic about the data loss.
- Finally, open the Gmail app, and check for the crashing issue again.
3. Update the Gmail app
If somehow you haven’t updated the Gmail app on your iPhone for a while then you should check for Gmail app updates and install it (if available). To do this:
- Open the Apple App Store on your iPhone > Tap on the profile icon from the top right corner.
- Here you’ll have to pull down the top of the interface to refresh the app update page.
- Now, scroll down a bit to see the ‘Update All’ option. Just tap on it to install all pending app updates automatically. [You can also manually install app updates according to your preference individually]
So, if there is a Gmail app update available then you should install the update first. Once done, you can now open Gmail to check for the not working issue.
Read More: How to Fix Gmail Crashing on Android Issue
4. Check updates for iOS
There may be some issues with the iOS version on your iPhone such as bugs or stability issues whatsoever. If you haven’t updated iOS on your iPhone then make sure to check for the update by following the steps below:
- Tap on iPhone Settings > Go to General.
- Select Software Update > It’ll automatically check for updates.
- If available, you’ll be able to Download and Install it. [Otherwise, you’ll see ‘iOS is up to date’ notice]
- So, once the update is installed, it may take some time to boot your device.
- Finally, launch the Gmail app, and check for the crashing issue.
5. Remove and Sign in Google account again
Sometimes an account-related issue can also trigger several app crashing or data loading problems. If in case, you have recently updated your iOS version or the Gmail app and the problem starts after that, you should remove and sign in to your Google account again on your device to check for the issue. To do this:
- Go to the device Settings menu from the home screen.
- Tap on Accounts & Passwords > Navigate to Accounts.
- Select the email account that you want to delete.
- Tap on Delete Account > If prompted, tap on Delete from My iPhone to confirm it.
- Delete any unused or old email accounts from your device to clear out unnecessary conflicts.
After deleting the Google account, make sure to reboot your iPhone to clear the cache. Once restarted, you’ll have to follow the steps below to add or sign in to your Google account again:
- Go to the device Settings menu from the home screen.
- Tap on Accounts & Passwords > Select Add Account.
- Tap on Google from the list > Input the Google account credentials.
- Then tap on Next to continue.
- Configure the sync options according to your preferences.
- Tap on Save to save changes.
6. Reinstall the Gmail app
If the Gmail app seems corrupted to you, it’s better to uninstall and reinstall the Gmail app on your iPhone. By reinstalling the mobile app, you can easily resolve multiple bugs or stability issues on your iPhone. To do so:
- Tap and hold the Gmail app icon from the home screen.
- Next, tap on Remove App (X icon).
- Tap on Delete App from the next screen popup.
- It’ll ask you one more time and select Delete to completely uninstall the app.
Now, you’re able to reinstall the Gmail app directly from the Apple App Store by searching it.
7. Reset Network Settings on iPhone
Several iPhone users have mentioned that they have easily fixed the Gmail app crashing or not working issue by resetting the network settings from the device Settings menu. To do that:
- Tap on Settings from your home screen on your iPhone.
- Go to General > Scroll down to the bottom of the page and select Reset.
- Select Reset network settings > If prompted, enter your device passcode then follow the on-screen instructions to confirm network settings reset.
- Wait for your iPhone to restart, and set up networking configuration again (Wi-Fi or mobile data).
- Finally, run the Gmail app to check if that still bothering you or not.
8. Reset All Settings on iPhone
If resetting the network settings doesn’t fix the Gmail app crashing or not working issue, then you should try resetting all settings on your iPhone. This process will wipe out all configured settings from your iPhone and set them to factory defaults. To do that:
- Go to Settings from your home screen.
- Tap on General > Scroll down to the bottom of the page and select Reset.
- Tap on Reset all settings > If prompted, input your device passcode then follow the on-screen instructions to perform the reset.
- Wait for the device to reboot into the system again.
- Finally, launch the Gmail app, and check for the issue.
That’s it, guys. We assume this guide was helpful to you. For further queries, you can comment below.