Overwatch 2 has succeeded, and many players have already shifted to the second iteration. But some of these users have reported some problems with the second title. One of the most reported issues in recent times is the voice chat. Unfortunately, many Overwatch 2 have not been able to use voice chat in the game.
The problem could be with the device you are using to play the game, or you might have some settings disabled in your game itself. Whatever may be the case, we will look into it here. If you are one of the troubled users, this article will help you. So without any further ado, let’s get into it.
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How to fix Overwatch 2 Voice Chat Not Working?
This problem is evident not only in PCs but also in gaming consoles like PlayStation and Xbox. We will list the solutions for both types of devices here.
Check parental controls:
You will find parental controls for the game on the Battle.net account.
Log in to the account using the parent or guardian’s email address via any browser. This is possible only if your account has one parental email address. Then go into the parental settings and change Text and Voice Chat settings for that account.
After changing the voice and text settings for Overwatch 2, try using the voice chat feature on the game. If it does not work even now, try the next solution.
Check Windows Settings:
There are specific Windows Settings on your PC that might be blocking the microphone access of your connected headset. To fix this, you need to change a few settings.
- Press Windows + R keys to open up the Run dialog box.
- Enter “mmsys.cpl” in the dialog box and press Enter.
- The audio settings will show up. Right-click on speakers and headset and select “Set as Default device.”
- Again, right-click on Speakers and headset and select “Set as Default Communications Device.”
- Now click on the Recording tab and repeat the steps mentioned above.
After changing these settings, try the next solution if you still can’t use the voice chat feature of Overwatch 2.
In case there is data inconsistency in your game’s settings, that might be the cause of your problem as well. The best thing to do here is to reset the game settings back to their default value. This will ensure everything about your game’s settings is set correctly.
- Log in to your account on Battle.net.
- Find Overwatch 2 in the list of games.
- Click on the cogwheel icon on the game and choose the option “Reset In-Game Options.”
- Click on Reset and then click on Done to confirm your action.
Now launch Overwatch 2 on your device. If the voice chat feature is still not working, try the next solution.
Sometimes a third-party or antivirus tool can block microphone and camera access for particular applications. If you use third-party security tools, ensure that Overwatch 2 is on the Whitelist. You can try temporarily disabling this third-party tool and check whether that helps your problem.
Try the next solution if disabling the third-party security tool did not help with the voice chat issue.
Check your headset connection:
This is for both gaming console and PC users. The headset you are connecting to your device needs to be correctly connected. If the input on your device is loose or the cable is torn, the headset won’t work, no matter how much you try to get it to work.
If the connection between your headset and PC or console is proper, but the voice chat feature is still not working, try the next solution.
Check if your headset is muted:
Some headsets have a separate button or control that lets you mute the mic on the headset. If you have any such feature, ensure that your mic is not muted. Also, ensure that the port you use to connect your device supports the mic and sound output. Some PCs come with separate 3.5mm jacks for sound and microphone output. If you have such a PC, you need to use a sound card that can drive your headset with only one port.
If trying out this solution also does not bring you any results, try the next solution.
Try another pair of headsets:
There is a possibility that the headset you are using with your PC or console might be incompatible. If you have not yet tried other headsets, it is time you do so. There are multiple gaming headsets available in the market that you can try. So go to your nearest headset store or buy one online. And then, try using the new headset with your device. It should work well.
Update audio drivers:
This fix is specifically for PC users who are struggling with the voice chat not working issue. There is a possibility that the audio drivers on your PC are outdated. In that case, the voice chat feature will not work with Overwatch 2.
There are three ways to update a driver. You can do it automatically, manually, or using a third-party application.
To do it automatically, you can use Windows device manager.
- Press and hold Windows Key + X and choose “Device Manager” from the list of options.
- Expand Audio inputs and outputs in the device manager window and right-click on your audio device’s name.
- Choose “Update Driver.”
- Choose “Search automatically for updated driver software.”
- Follow the on-screen instructions and install the driver update that shows up.
You need to visit your laptop’s manufacturer’s support website for the manual process and look for the audio driver setup file. It will be like any other software installation file. Once you find the setup file, install it on your computer as with any other application.
Besides these two methods, you also have a third option. You can install a third-party driver utility tool on your computer, automatically scanning your computer for outdated or missing drivers. It will also install the latest drivers on your computer with a simple click. However, these utility software tools usually have a price tag. But the price is well worth it as you don’t need to worry about drivers on your computer again.
This should solve your voice chat issue with Overwatch 2.
So this is all about how one can fix Overwatch 2 voice chat not working. If you have any questions or queries about this article, comment below, and we will get back to you. Also, check out our other articles on iPhone tips and tricks, Android tips and tricks, PC tips and tricks, and much more for more helpful information.