Fix: Hisense TV Netflix Buffering, Freezing, or Black screen Issue

Several mainstream TV brands compete with Hisense, including TCL, Toshiba, Insignia, and Amazon’s Fire TV range. As a brand with many different TVs to choose from in the US and the UK, Hisense offers a wide range of models with various features at various price points, which can both be great for consumers and can also be incredibly confusing for them.

Is a Hisense TV worth the investment? Well, I’m not asking this question, but there is some user who felt that. Yes, recently, some users have complained that the Hisense TV Netflix is buffering, freezing, or having black screen issues. That’s the reason why we are here. In this article, you will learn how to fix the Hisense TV showing Netflix buffering, freezing, or black screen issue.

How To Fix Hisense TV Netflix Buffering, Freezing, or Black screen Issue

You may have encountered the Hisense TV Netflix is buffering, freezing, or having black screen issues on your Hisense TV for a multitude of reasons. Using this guide, we’ll walk you through some effective troubleshooting steps that should help you resolve the problem.

Fix 1: Use a VPN

To access Netflix through a VPN, first, make sure that your Hisense TV’s location has been accurately set to your location. In case your location has not been set appropriately, you can change it manually by going to Settings > All Settings > General > Location. You might be unable to access Netflix content in your country if this fix doesn’t work. By using a VPN, you can access geo-restricted content.

Fix 2: Check your Account Details

The Netflix app on your Hisense TV might not be working because of issues with your account, which might explain why you aren’t able to stream content. You may have expired or been blocked from using your payment method. Ideally, you should start your investigation by logging into your Netflix account on a computer or laptop. You can also fix Hisense TV if Netflix is buffering, freezing, or having black screen issues by solving any issues with your account itself.

Fix 3: Uninstall the Netflix App

You may want to uninstall Netflix from your Hisense TV and reinstall it. This will delete any saved data that may have caused the Netflix app to not work. If you hover your cursor over the Netflix app on Hisense TV, you’ll see a tiny “x” icon that, when clicked, will uninstall it. In the app store, search for Netflix and download it if you need to redownload the app.

Fix 4: Troubleshoot your WiFi Connection

If your Hisense TV is not connecting to the internet, make sure it is properly connected. The network may need to be re-added under the Settings app if it has not been added already. You can also make sure your ethernet connection is connected properly if you have one. Last but not least, reboot your router to see if that resolves any connection problems.

Fix 5: Update the Netflix App

The Netflix app may need to be updated on your Hisense TV. To check if any updates are available, open the app store on your Hisense TV. It might have been caused by bad updates previously, and in such a case, there is an almost immediate hotfix available.

Fix 6: Update the Netflix App

In the Hisense TV app store, check if any updates are available for the Netflix app. Frequently, bugs are caused by bad updates, and a hotfix is available almost immediately in such cases.

Fix 7: Factory Reset your Hisense TV

It may be worth trying to factory reset your Hisense TV itself if nothing else fixes the irritating Hisense TV Netflix is buffering, freezing, or having black screen issues for you. However, beware that you will lose all data stored on your TV if you do this within the Settings app.

It is our hope that our guide on how to fix Hisense TV Netflix buffering, freezing, or black screen has been helpful. Feel free to share any other tips you might have with the other readers below in the comments! Feel free to contact us if you have any questions about the guide! We will be happy to assist you.