Fix: Hisense TV Netflix Crashing or Not Loading

3. Check for any Software Updates on your Hisense TV

Press the Settings button on your Hisense TV remote and scroll all the way down to the All Settings tab. Navigate to General > About This TV and check for any software updates. Most apps on these smart TVs usually require the latest version of the operating system to be installed. If you have any software updates available, then we recommend you upgrade your device with a reliable internet connection.

4. Uninstall the Netflix app

If updating the app hasn’t fixed the Netflix not working issue for you, we recommend you completely uninstall the Netflix app and reinstall it on your Hisense TV. This will delete any saved data that might have been causing you troubles. You can uninstall apps on your Hisense TV by hovering your cursor on the Netflix app until a tiny “x” icon appears, which when clicked will get rid of the app for you. To redownload the app, head to the app store where you can search for Netflix and install it.

5. Troubleshoot your WiFi Connection

Ensure that your Hisense TV is properly connected to your WiFi. If not, re-add the network under the Settings app. Alternatively, if you have an ethernet connection, ensure that it is connected properly. Lastly, you can try rebooting your router to see if that fixes any connection issues.

6. Use a VPN

Before you use a VPN to access Netflix, first ensure that the location on your Hisense TV has been set accurately to where you live. You can change your location settings by navigating to Settings > All Settings > General > Location and changing your location manually if it hasn’t been set appropriately. If this doesn’t fix the issue, maybe the content you’re trying to watch on Netflix is blocked in your country. You can access geo-restricted content using a VPN.

7. Factory Reset your Hisense TV

If nothing else fixes the annoying Netflix crashing or not working on Hisense TV issue for you, we suggest you try to factory reset your TV itself. This can be done within the Settings app but beware, this will cause you to lose any data stored on your TV.

Conclusion

We hope our guide on how to fix Netflix crashing or not working on Hisense TV was helpful to you. If you have any tips other than what we’ve mentioned, do let the other readers know in the comments below! If you have any queries regarding the guide, feel free to contact us, we’d be happy to help!