Fix: Netflix Not Working in BlueStacks

BlueStacks is one of the most popular Android Emulators for Windows OS. It is undoubtedly the best way by which you can run android games and applications on a Windows PC. However, many users have reported that they are not able to run Netflix on BlueStacks.

There can be multiple reasons behind the problem. But it mainly occurs due to some installation issues. Plus, the installed DirectX can also be responsible for the problem. But thankfully, regardless of the cause, it’s very easy to get rid of the problem.

That said, if you are also not able to run Netflix on BlueStacks, then this is the place where you don’t need to be. Here, we are going to talk about different workarounds using which you will be able to run Netflix on BlueStacks without any difficulty. So, without any further ado, let’s get straight into the topic.

Reason Behind Netflix not Working in BlueStacks

There are multiple reasons why you are not able to run Netflix on BlueStacks. But among all, below are the most common ones triggering the issue.

  • Outdated BlueStacks.
  • Glitched Application.
  • A huge amount of application cache memory.
  • Misconfigured settings.
  • Third-party antivirus programs.

Now, let’s check out how you can fix these issues.

Fix: Netflix Not Working in BlueStacks

At the time of writing the article, there isn’t any official method available by BlueStacks by which you can fix the incompatibility error of any application. However, there are other workarounds that can help you in the situation. Let’s check them out.

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Fix 1: Restart BlueStacks

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The very first step that you should take whenever any application including Netflix doesn’t work in BlueStacks is to restart the platform. In most cases, the incompatibility error is mainly caused by a temporary bug. And the best way to get rid of them is to restart the application.

Thus, restart BlueStacks and check if the problem is fixed. To get double sure, you can restart your system, followed by restarting BlueStacks.

Fix 2: Update BlueStacks

Updating BlueStacks is another effective way by which you can get rid of the mentioned problem. But before updating, you should first check whether the incompatibility is occurring with only Netflix or with all the applications. If the problem is occurring only with Netflix, then you should look for other workarounds mentioned below.

However, if all the other installed applications are also throwing the incompatibility error, then you should immediately update BlueStacks. At the time of writing the article, the latest BlueStacks version is BlueStacks 5. You can update the platform from the settings menu. Or, you can download the latest version from its official website – BlueStacks.

Here’s how you can update BlueStacks via the settings menu.

  1. Open BlueStacks on your system.
  2. Click on the Gear icon present at the right section of the screen.
    Gear Icon
  3. Go to the About section.
  4. Click on the “Check for Updates” option.
    Download Update

If there’s any available update, it will appear on the screen. Click on the “Download Update” option to begin the downloading process. Once the update is downloaded, restart your system, open BlueStacks, and check if the problem is fixed or not.

Fix 3: Reinstall Application

If the incompatibility error is application-specific, in this case, Netflix, then reinstallation can be an effective workaround. So, here’s what you need to do to reinstall Netflix on BlueStacks.

  1. Open BlueStacks and head over to the “System apps”
  2. Choose the Settings option.
  3. Click on Apps followed by selecting Netflix from the list of all the installed applications.
  4. Tap on the “Uninstall” option, followed by clicking on the “Ok” option on the prompt that pops up.
    Netflix not working in BlueStacks

You have finally uninstalled Netflix from your BlueStacks account. Now, let’s check out how you can reinstall it.

  1. Go to the Play Store on BlueStacks.
  2. In the search bar, type Netflix and press enter.

Wait until Netflix is installed on your device. Once it’s done, open and check if the problem is fixed. If not, move to the next workaround.

Fix 4: Clear App Cache Memory and Data

Similar to Android smartphones, clearing the application cache memory and data is an effective workaround by which you can get rid of any problem. Sometimes an application starts to act weird if you haven’t cleared its cache data for a long time. Cache data are nothing but a small package of all the actions you have done till now on the application. Applications stores cache data in order to offer faster service the next time you visit their platforms.

Nevertheless, here’s how you can clear Netflix cache data on BlueStacks.

  1. Open BlueStacks and head over to the “System apps”
  2. Choose the Settings option.
  3. Click on Apps followed by selecting Netflix from the list of all the installed applications.
  4. Tap on Storage.
  5. Lastly, click on “Clear Cache”.
    Clear Cache

That’s it. Now restart Netflix and check if the problem is fixed. If not, it’s time to clear the Netflix data. But note dirt that clearing Netflix data with log you out from your account. Thus, make sure to note down your Netflix credentials before proceeding further.

  1. Click on the Storage option present under the Netflix settings window.
  2. Tap on the Clear Data.

Open Netflix and check if you’re still facing the problem. If not, you are good to go. However, the problem continues, move on to the next workaround.

Fix 5: Choose Advanced Graphics Mode

Once you have downloaded the latest BlueStacks update, you can change some settings to fix the mentioned issue. BlueStacks comes with the option of multiple engines. Thus, you can try switching between different engines, and check if it makes any difference. To do so, here are the steps you need to follow.

  1. Open BlueStacks on your system.
  2. Click on the Gear icon present at the right section of the screen.
  3. In the Performance section, set the Memory allocation to High 4GB and CPU allocation High (4 core).
    Netflix not working in BlueStacks
  4. Click on the “Save Changes” option.
  5. Now go to the “Graphics” section.
  6. Click on the “Compatibility” option.
    Compatibility
  7. Again, tap on the “Save Changes” option.

Now, restart BlueStacks, open Netflix, and check if the problem is fixed.

Fix 6: Reset App Preferences

You can try the reset the app preferences feature of BlueStacks if Netflix not working on the platform. It will eliminate any kind of problem that is going on with not only Netflix but any kind of applications installed on your device. So, here’s how to reset app preferences on BlueStacks.

  1. Open BlueStacks and head over to the “System apps”
  2. Choose the Settings option.
  3. Click on Apps.
  4. Here, you will find a list of all the applications installed on your device.
  5. Tap on the three-dots present at the top right, and choose the “Reset app preferences” option.
    Reset App Preferences
  6. Now, click on the “Reset App” student dialogue box that pops up.
    Netflix not working in BlueStacks

That’s it. Now, open Netflix and check if you are still facing the problem. If yes, continue with the article.

Fix 7: Disable or Uninstall 3rd-Party Antivirus

It has been noticed that many of the third-party antivirus programs interfere in the smooth functioning of BlueStacks and different applications installed in it. Thus, if you also have a third-party application installed on your system and suffering from the same issue, then the probability is high that the antivirus is causing the problem.

As a solution to it, you can either disable the antivirus while you are using BlueStacks. Or, you can even permanently uninstall it. However, you should only go with the uninstallation process if watching Netflix via BlueStacks is more important to you than your entire system health.

Fix 8: Modify Firewall Settings

Similar to anti-virus, a Firewall can also affect the smooth functioning of BlueStacks. Thus, you will have to modify the Firewall settings to bring back everything to normal. Here are the steps you need to follow.

  1. Head over to the Windows 11 settings by pressing the Windows + I shortcut key.
  1. On the left panel of the screen, click on “Privacy and Security.”

Privacy and Security

  1. In the Privacy and Security window, tap on Windows Security.

Netflix not working in BlueStacks

  1. Now, click on Firewall and network protection.

Netflix not working in BlueStacks

  1. A new window will pop up containing all the firewall settings.
  1. Tap on the “Allow an app through the firewall” option.

Allow an App

  1. Click on “Change settings”.

Change Settings

  1. Now, tap on “Allow another app.”

Allow another app

  1. Click on “Browse” and add the path of the “.exe” file of the BlueStacks.
  1. Lastly, tap on “Add”.

Add

This was how you could breach an application through the firewall settings. However, if you are still facing the problem, you can try disabling the firewall. Here are the steps to disable the firewall on Windows 11.

  1. Come to the “Windows Security” page by following the above-mentioned steps.
  1. Click on “Open Windows Security”.
  1. In the new window that pops up, choose “Firewall & network protection”.

Netflix not working in BlueStacks

  1. Click on “Public Network.”

Public

  1. On the following page, disable the Microsoft Defender Firewall by tapping on the toggle bar.

Netflix not working in BlueStacks

  1. Click on “Yes” to the confirmation window that pops up.

Launch Netflix and you’ll notice that you are no longer facing the problem.

Final Words

This was all about how to fix Netflix not working in BlueStacks. Let us know in the comments, whether the problem is fixed or not. You can also share any other workaround that you think will be helpful in the situation.5

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