How to Fix Netflix Error U7353 in Windows 10

This Pandemic has forced many people to stay indoors. This had led to increasing usage of streaming platforms like Netflix, Amazon Prime Video, Disney+, and more. But what spoils the experience are the errors that pop up from time to time. Many Windows 10 users in recent times have reported that they are facing the error U7353 with their Netflix app on Windows.

The Error U7353 is a widespread error that many users experience. This usually happens when the application requires a refresh. This is a standard error that systems with corrupted information or data encounter a lot. Unfortunately, when this error shows up, you won’t see any sort of indication as to what is causing the issue. So we have to try all the possible fixes that are mentioned below. Undoubtedly one of the repairs mentioned below will do the job for you.

Netflix Error U7353:

This error was reported as a bug in the Windows version of the Netflix App. But it has been a while since a fix to this bug was pushed out in the future. So a simple update might work out for you. The other primary reason could be corruption in the application folder. This results in corrupted data, as mentioned above in this article. Sometimes the reason could also be due to issues with the network connectivity. So changing the default DNS configuration, or disabling firewall and antivirus could resolve this error issue for you too.

How to fix the Netflix error U7353 in Windows 10?

Now if you are facing this issue for the first time, then try simply closing and opening the app once again. Also try turning off your Antivirus, Proxy, VPN, and firewall and check if the same error shows up again. If it does, then you can go ahead with the fixes mentioned below.

Update the Netflix Application:

As mentioned above, this error was a known bug with the older versions of the Netflix Application. So if you are using an older version of the App, then updating it through the Microsoft Store should resolve your issue.

Press and hold Windows Key + R and enter “ms-windows-store://home” here without the quotes.
Press the Enter Key or click on the Ok button. This will take you to the Windows Store.
Now click on the three-dotted icon in the top right corner and choose the option “Downloads and Updates”.
Here you will see a list of all the applications installed on your system. On top of this list, you will see the button “Get Updates”. Click on it.
Your Netflix application or any other application that requires an update will begin updating now. Once the installation of the latest version is complete, simply restart the whole system and check if the same error shows up again when you try to stream content on the Netflix app.

If it does, then try the next fix.

Reset the Netflix App:

Sometimes some missing and corrupted data is the root cause of this error showing up on your screen. In such a case, you can try resetting the App completely.

Press and hold Windows Key + R and enter “ms-settings:appsfeatures” here without the quotes.
Press the Enter Key or click on the Ok button. This will take you to Apps & Features of Settings.
Here you will see the list of all the applications installed on your system. Scroll through the list and look for Netflix here.
Click on Netflix and then Click on Advanced Settings.
Now you will see a “Reset” button in the next window under the “Reset” section. Click on that button and choose “Reset” again when the confirmation pops up on your screen.
Once the reset process is complete, your Netflix application will be reinstalled, and it will have its default settings again.
Now restart your system and then check if you see the same U7353 error again on the Netflix app.

Reinstalling the Application:

Sometimes issues with the files and folder that contain the installed application can lead to the U7353 error in Netflix. Merely reinstalling the App all over again can help fix this issue.

Press and hold Windows Key + R and enter “ms-settings:appsfeatures” here without the quotes.
Press the Enter Key or click on the Ok button. This will take you to Apps & Features of Settings.
Here you will see the list of all the applications installed on your system. Scroll through the list and look for Netflix here.
Click on Netflix and then Click on Advanced Settings.
Here, you will find a button that reads “Uninstall”. Simply click on it and click on “Uninstall” again when a pop up shows up asking for confirmation.
Once the uninstallation is done, simply restart or reboot your Windows system.
Now, press and hold Windows Key + R and enter “ms-windows-store://home” here without the quotes.
Press the Enter Key or click on the Ok button. This will take you to the Microsoft Store.
Inside the Store, search for the Netflix app in the search bar and when it shows up, just click on the “Get” button. The Store will start downloading the Netflix app, and once the download is done, it will install the application too.
Now open up this newly Netflix app and try streaming again. Chances are you won’t see the error U7353 again.

If for some reason, even after the reinstallation is done, you still see the error then try the following fix.

Disable VPN/Proxy:

If you are using a VPN client to connect to the Netflix servers, then there is a chance that Netflix has detected it. In such a scenario, Netflix your restrict your connection from streaming any more content. So your only option here is to disable the VPN client.

Again, if you are using a corporate or educational institution or any similar organization’s Proxy server, then Netflix will block you out here too. So, here also you will have to disable your Proxy and try to reconnect without the Proxy.

If turning off VPN, or Proxy did not work out for you, or you simply don’t use any of these to connect to the internet, then try the final fix mentioned below.

Changing the network’s DNS configuration:

Several users who were suffering from the U7353 error on the Netflix App have reported that changing over from the default DNS to Google’s DNS solved their error issue. If none of the methods mentioned above, worked for you, then this will surely do the job.

Press and hold Windows Key + R and enter “ncpa.cpl” here without the quotes.
Press the Enter Key or click on the Ok button. This will take you to Network Connections.
Here you will see the network your system is currently connected to. Right-click on it and choose “Properties.”
Now click on the “Networking” tab and under Internet Protocol Version 4 (TCP/IPv4), click on the button “Properties”.
Now click on the General Tab on this menu, and turn the toggle on for “Use the following DNS server addresses”.
Under here, enter 8.8.8.8 as the preferred DNS server(Google’s DNS) and enter 8.8.4.4 as the Alternate DNS server.
Click on the Ok button below, and it will save the changes that you have made.
Now click on the Windows Search bar below and type “cmd” here. Once it shows up in the search results, press and hold Ctrl + Shift + Enter keys together. You will see a popup asking for permission to allow access. Click on Yes here.
Now the cmd window will show up on your screen. Enter the command “ipconfig /flushdns” in the command prompt window here and press the Enter button.
This will initiate the flushing of the DNS cache. Once the process is complete, you will see the message “Successfully flushed the DNS Resolver Cache” on the command prompt window. This means that the process is now complete.

Now try opening the Netflix app and start streaming your favourite content without the error U7353 showing up on the screen again.

Conclusion:

Error U7353 is a common error that many people have encountered in the Netflix app for Windows. But one of the fixes mentioned above will quickly get you rid of this error. If you have any queries with this guide, then comment down below. Also, be sure to check out our other articles on iPhone tips and tricks, Android tips and tricks, PC tips and tricks, and much more for more useful information.