Netflix is the most used platform to stream popular TV shows and movies from all over the world. However, several Windows users have recently been complaining about an audio and video sync issue on Netflix. According to the users, the video starts playing just fine. But after some time, the video slows down, and thus the video becomes out of sync with the audio.
Out of all the Netflix streaming problems, the audio out-of-sync issue is the most common one. Don’t worry if you are having the same issue while watching your favorite shows on Netflix. We will show you some easy solutions using which you will be able to solve this issue.
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Solutions to solve the Netflix Audio Out of Sync issue:

Solution 1: Check your internet connection
One of the most common reasons for various problems on Netflix is a slow internet connection. If your internet speed is not enough for the video to download properly, it will start to lag behind the audio. To solve this issue, follow these steps.
- Reset your router/modem.
- If everything is alright with your router/modem, it’s time to check the internet speed.
- Click here and check your internet speed.
- If you want to stream HD videos, the download speed should be 5Mbps.
- See if your download speed is slower than usual.
- In case you find an issue with the internet connection, contact your Internet provider.
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Solution 2: Change the HD streaming settings
When you play HD quality content, it starts to consume a lot of your bandwidth. With a limited amount of bandwidth, you will start facing the audio and video sync issue. In order to solve this problem, follow these steps.
- Select your user icon in the top right corner of Netflix.
- Go to your Account.
- Click on the My Profile tab.
- Choose Playback settings.
- Click on the Medium quality option.
- Then, click on “Save” to make the changes.
- Now, try playing a video and see if the problem still exists.