In this guide, we will show you how to fix the PS5 Controller connect and sync issues. The latest console offering from Sony has a lot to offer the end-user. Not only you could play your favorite games play games at 120FPS, but you could even record your gameplay and share it with your friends. Along the same lines, the 4K display, Ray Tracing technology, and the 825GB SSD all make it among the most powerful consoles to date. However, its controller seems to be going through a rough patch of sorts.
Many users have voiced their concern about the fact that they aren’t āble to connect their controller with the console. There could be quite a few reasons for the aforementioned error. To begin with, it could be attributed to issues with the controller’s Bluetooth connection. Likewise, issues with USB-C cable or USB ports could also cause this error. Along the same lines, issues with controller settings or old system software might also prove to be the culprit. On that note, this guide will list out all the plausible methods to rectify these issues which in turn will fix the PS5 Controller connect and sync issues. Follow along.
How To Fix PS5 Controller Won’t Connect or Sync
There isn’t any universal fix for this issue. You might have to try out all the below-mentioned workaround until you are able to achieve success. So with that said, let’s get on with the tutorial.
Fix 1: Retry the Sync
Well, before moving on with advanced fixes, you should give another shot at the pairing. More often than not, users have been second time lucky. So power on your console and connect the Dual Shock Controller to it via USB cable. If your controller is turned off, then press the PS button situated at the front of it to power it on. Once the indicator blinks, you may remove the USB cable to use it wirelessly. See if it fixes the fix the PS5 Controller connect and sync issues.
Fix 2: Use a Different USB Cable
In some instances, the issue might be the USB type C cable that you are using. First off, you should only use the cable that came with the console. If you are already using the official cable, then try connecting to another device using it. If the second device also fails to establish a connection, then you might have to get hold of a new USB cable to fix the PS5 Controller connect and sync issues.
Fix 3: Clear USB ports
Make sure that the USB has been tightly connected to both ports. Along the same lines, also check that the ports are clear of dust and debris, and other small particles.
Fix 4: Disconnect other devices
There are two different approaches to the same. First off, make sure that no other equipment or hardware is connected to the controller (such as headphones or earphones). Likewise, you should double-check that the controller isn’t connected to any other device via Bluetooth. To be on the safer side, remove your controller from the list of connected devices on your PC or other consoles. See if it is able to fix the PS5 Controller connect and sync issues.
Fix 5: Check the Bluetooth Connection
Talking about the wireless connection, you should also make sure that the Bluetooth connection isn’t getting interrupted by any hard object or materials. Your controller and PS5 should be able to communicate without any interruptions in between.
Fix 6: Restart PS5
Also known as a soft reset, restarting the console will give your console a fresh environment to work. Doing so will also clear the temporary data. So, press and hold the Power button on your PS5 until it turns off. Now wait for a minute or two and then again press the Power button on your console. Once it boots up, check if it fixes PS5 Controller connect and sync issues.
Fix 7: Update PS5 Firmware
if you have a spare console, then you should try updating the console to the latest version. It might happen that the connection failure might be a software bug and installing the latest version could rectify the issue. So grab your second controller and go to Settings > System > System Software > System Software Update and Settings > Update System Software. Wait for the process to finish and once done, see if the PS5 Controller connect and sync issues have been fixed or not.
Fix 8: Reset the Controller
If none of the above methods managed to give out favorable results, then you should consider factory resetting the console. For that, remove the controller from the console. Now at the back of your console, you should see a small hole. Use a pin and insert it inside that hole so that the button gets pressed. Keep it pressed for around 5-6 seconds. Once done, resync the controller with your console using the PS button (as mentioned in the first fix).
Fix 9: Contact Sony Hardware Support
If you have reached this stage, then unfortunately the issue might be hardware-related. In that case, you should get in touch with the Sony support team and chalk out the further course of action.
With this, we conclude the guide on how to fix the PS5 Controller connect and sync issues. We have shared nine different methods for the same. Do let us know in the comments which one worked out in your case. Likewise, here are some iPhone Tips and Tricks, PC tips and tricks, and Android Tips and Tricks that deserve your attention as well.