Fix: Netflix Crashing or Freezing on Windows 11

Netflix is undoubtedly the best platform to stream movies and web series. From Windows, Apple to Android, the platform is compatible with almost all the operating systems. If we talk about the content, Netflix is the place to watch some of the best web series like Money Heist, Stranger Things, The Chilling Adventures of Sabrina, and much more. However, many users are experiencing Netflix crashing issues in the latest Windows OS, Windows 11.

The issue is really frustrating, especially if you are in the middle of your favorite movie all web series. So, is there any way to get rid of the problem? Fortunately, there is and this post is all about that.

Here, we are going to talk about different workarounds using which you can fix Netflix’s crashing or freezing issue on Windows 11. So, without any further delay, let’s get straight into the topic.

Reasons Behind Netflix Crashing Issue on Windows 11

As of now, there isn’t any specific reason released by the developers that are causing the problem. But, below are some of the wild guesses that can cause the problem.

1. In case the Netflix servers are down, then you are most likely to deal with the problem, not only on Windows 11 but on any other device on which you are using Netflix.
2. If your device doesn’t have the correct date and time then also you will face a problem with Netflix.
3. Weak internet connection is another major reason why Netflix is crashing on your system.
4. Windows Firewall settings can also act as a barrier to the smooth functioning of Netflix.

Now that you are aware of all the main reasons, let’s check out how to fix them, one by one.

Fix: Netflix Crashing or Freezing on Windows 11

Below are all the effective workaround that you can try to get rid of the Netflix crashing issue on Windows 11

Fix 1: Restart System

Let’s start with something very basic, restart. Whenever Netflix or any other application crashes on the system, the very first step that you should take is to restart your system. It will eliminate any kind of temporary bug that was causing the crashing issue.

Once you have restarted your system, open Netflix and check if you still dealing with the problem. If not, you are good to go. However, if the problem continues, you will have to get into the technical workarounds.

Fix 2: Check Netflix Server

Regardless of how big a platform Netflix has become nowadays, it’s very common for it servers to go down. It mainly occurs due to overload or some backend problem. Unfortunately, if Netflix servers are down, you can’t do anything other than wait until the servers are back to normal.

You can check the Netflix server’s status by following the below steps.

1. Visit the DownDetector website.
2. In the search bar, type Netflix and press enter.

You will now see whether there is an ongoing issue with the Netflix servers or not. You can also report your problem by tapping on the “I have a problem with Netflix” option.

Fix 3: Download Latest Windows 11

Downloading the latest Windows update is another effective workaround to get rid of any app-related issue. Some apps including Netflix can sometimes throw different problems with the installed version of Windows. To counter this, you can download the latest windows update and check if it makes any difference.

Here’s how to download the latest Windows 11 update.

1. Open Windows Settings by pressing Windows + I shortcut key.
2. Click on the “Windows Update” option present at the left panel of the screen.
3. Tap on “Check for updates”.
   

That’s it. Now, Windows will check for any available updates. If found, download it to fix the crashing issue. Once you have updated your system, make a quick restart and check if the problem is fixed or not.

Fix 4: Adjust Date and Time

Netflix is one such many applications that will throw different kinds of problems if the system doesn’t have the correct date and time. Therefore, make sure your Windows 11 system has the correct date and time. You can adjust the date and time by following the below steps.

1. Press the Windows key from your keyboard to open the start menu.
2. In the search bar, type Date and Time settings.
3. Click on the “Change” option present next to “Set the date and time manually”.
   
4. Enter the time as per your time zone and click on the change option.
   

That’s it. Restart your system, check if the problem is fixed or not.

Fix 5: Turn Off VPN

VPN is one such application that has its equal shares of pros and cons. On one hand, it has to visit all those websites that are banned by your ISP. Whereas on the other hand, it can cause different errors including the crashing problem. Thus, if Netflix is crashing on your system, disabling the VPN can be an effective workaround.

Here’s, what you need to do to disable VPN on Windows 11 PC.

1. Press Windows + I shortcut key to open the Settings menu on your Windows 11 PC.
2. Click on the Network and Internet option present at the left panel of the screen.
3. In the following window, choose the VPN option.
4. Now, disable the “Allow VPN over metered networks” and “Allow VPN while roaming” options.
   

Now, reconnect with your internet connection, and check if the crashing issue with Netflix is fixed or not.

Fix 6: Download Latest Graphics Driver

Similar to any application or program, it’s important to keep updating the installed drivers to keep the system free from any kind of problems. And as Netflix is related to streaming and graphics, you will have to update the install graphics driver in order to get rid of the issue. To do so, follow the below steps.

1. Open the Start menu by pressing the Windows key.
2. Now in the search bar, type Device Manager and press enter.
3. The Device Manager window will pop up.
4. Double click on the Display Adaptors option to expand it.
5. Right-click on the installed graphics and select update driver. In the confirmation that pops up, select “Search automatically for drivers”.
   

Windows 11 will look for any available graphics update. If found, download to fix the mentioned issue.

Fix 7: Troubleshoot the Connected Network

Sometimes your network connection can be a vital reason causing the problem. It can be due to a temporary glitch, or some issue going on in the back of your ISP. In either case, you can troubleshoot your network to fix the problem.

Here’s what you need to do to troubleshoot the connected network.

1. To begin with, power off your Windows 11 PC.
2. Now, if you are connected via an ethernet connection, remove the cables. And in case, you are connected via a Wi-Fi router, turn it off.
3. Once you have turned off your Wi-Fi router, wait for at least 1 to 2 minutes.
4. After that, reply to your router and connect it to your PC.

Open Netflix, and check if the problem is fixed or not.

Fix 8: Change Firewall Settings

Windows Firewall can affect the smooth functioning of Netflix on the system. Thus, you will have to modify the Firewall settings to bring back everything to normal. Here are the steps you need to follow.

1. Head over to the Windows 11 settings by pressing the Windows + I shortcut key.

2. On the left panel of the screen, click on “Privacy and Security.”
3. In the Privacy and Security window, tap on Windows Security.
4. Now, click on Firewall and network protection.
   
5. A new window will pop up containing all the firewall settings.
6. Tap on the “Allow an app through the firewall” option.
   
7. Click on “Change settings”.
   
8. Click on “Browse” and add the path of the “.exe” file of Netflix.
   
9. Lastly, tap on “Add”.
   

This was how you could breach an application through the firewall settings. However, if you are still facing the problem, you can try disabling the firewall. Here are the steps to disable the firewall on Windows 11.

1. Come to the “Windows Security” page by following the above-mentioned steps.

2. Click on “Open Windows Security”.

3. In the new window that pops up, choose “Firewall & network protection”.
4. Click on “Public Network.”
   
5. On the following page, disable the Microsoft Defender Firewall by tapping on the toggle bar.
   
6. Click on “Yes” to the confirmation window that pops up.

Launch Netflix and check if you are still facing the problem.

Fix 9: Reinstall Netflix

If none of the above-mentioned workarounds helped in solving the problem, the last thing you can try is to re-installing Netflix. So, first, uninstall Netflix from your PC.

Once you have uninstalled the app, click on the link to download Netflix from the Windows Store. Open the app and you will notice that you are no longer facing the crashing issue.

Final Words

This was all about how to fix Netflix crashing issue on Windows. Let us know in the comments whether the problem is fixed or not. You can also share any other workaround that you think will be helpful in the situation.